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8
Troubleshooting
problem
Possible cause
Solution
The Hot-air fryer
does not work
The appliance is not
plugged in.
The appliance is not
plugged in.
Put the mains plug in an earthed wall
socket.
Set the timer key to the required
preparation time to switch on the
appliance.
The ingredients
fried with the air
fryer are not done.
The amount of
ingredients in the
basket is too big.
The set temperature
is too low.
The preparation time
is too short.
Put smaller batches of ingredients in
the basket. Smaller batches are fried
more evenly.
Set the temperature key to the
required temperature setting (see
section 'settings' in chapter 'Using the
appliance').
Set the timer to the required preparation
time (see section 'Settings' in chapter'
Using the appliance').
The ingredients
are fried unevenly
in the air fryer.
Certain types of
ingredients need to
be shaken halfway
through the
preparation time.
Ingredients that lie on top of or across
each other (e.g. fries) need to be
shaken halfway through the
preparation time. See section 'Settings'
in chapter 'Using the appliance'.
White smoke
comes out of the
appliance.
You are preparing
greasy ingredients.
When you fry greasy ingredients in the
air fryer, a large amount of oil will leak
into the pot. The oil produces white
smoke and the pot may heat up more
than usual. This does not affect the
appliance or the end result.
The pot still contains
grease residues
from previous use.
White smoke is caused by grease
heating up in the pan. make sure you
clean the pan properly after each use.
I cannot slide the
pan into the
appliance
properly.
There are too much
ingredients in the pot.
Do not fill the pot beyond the MAX
indication.
The pot is not placed
in the pot correctly.
Push the pot again in the correctly
direction.
Fried snacks are
not crispy when
they come out of
the air fryer.
You used a type of
snacks meant to be
prepared in a
traditional deep fryer.
Use oven snacks or lightly brush some
oil onto the snacks for a crispier result.
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