Samsung AR18JVSSAWKNED User Manual

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Troubleshooting

Refer to the following chart if the air conditioner operates abnormally. This may save

time and unnecessary expenses.

PROBLEM SOLUTION

The air conditioner

does not work at all.

•Checkpowerstatusandthenoperatetheairconditioneragain.

•Pluginorswitchonthecircuitbreakerandthenoperatetheair

conditioner again.

•EnsureIsolatorisswitchon.

•CheckifyouhavesettheOTimer.Operatetheairconditioner

again by pressing the Power button.

The temperature

adjustment is not

working.

•CheckifyouhaveselectedFan/Fastmode.Inthesemodes,desired

temperature is set to auto and you cannot adjust the temperature.

Cool air does not

come out of the air

conditioner.

•Checkifthesettemperatureishigher(duringCoolmode)thanthe

current temperature. Press the Temp + or - button on the remote

controller to change the set temperature.

•CheckiftheAirlterisblockedbydirt.Ifthereisalotofduston

the Air lter, cooling performance may decrease. Clean them

frequently.

•Checkiftheoutdoorunitiscoveredorinstalledneartheobstacle.

Take the cover o and take the obstacle away.

•Ifthedoorsorwindowsareopen,itmaycausebadcooling

performance.

Close the doors and windows.

•Checkiftheairconditionerhasjustbeenturnedonafterstopping

cooling operation. In this case, just a fan will run to protect the

outdoor unit compressor.

•Checkifthepipelengthistoolong.Whenthepipelengthexceeds

maximum allowable pipe length, cooling performance may

decrease.

Air ow adjustment

is not working.

•Checkifyouhaveselected

mode. In cool mode, you

cannot adjust the air ow direction.

English-30

AR5000 ED CO_IB&IM_DB68-05069A_EN.indd 30 2015/3/20 16:14:55

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Samsung AR18JVSSAWKNED AR5500 Wall-mount with 38% Fast Cooling, 18,000 Btu/hr