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8. Maintenance and Troubleshooting
– 15 –
8.4 Troubleshooting
Problem Possible cause Remedy
The unit expels hot or cold air. Normal operation. During normal operation, cold air is
expelled from the machine. Hot air is
produced during the defrost cycle.
The unit does not switch on. The product is not connected to an
active power supply.
Check that the plug is securely
connected and that the power supply
is active.
The ambient temperature is beyond
the working range of the unit.
Take steps to bring the ambient
temperature within 5–35°C.
The unit is defrosting. Wait for defrosting to complete before
resuming. Increasing the ambient
temperature may help to speed up the
defrosting process.
The power supply was interrupted. Wait for three minutes for the overload
protection to deactivate.
The unit does not extract much
moisture.
The air lter or air inlet is clogged. Clean the inlet grille and lter element
as appropriate.
The ambient temperature and/or
humidity are already low.
The unit is operating normally.
The target humidity level is greater
than the current ambient humidity
level.
Reduce the target humidity level until
it is lower than the current level.
Water is leaking from the unit. The discharge hose is damaged,
obstructed or poorly connected to the
water tank outlet.
Check the hose connection and
inspect it for any damage, cracks,
kinks or blockages.
The device is excessively noisy. The device is not stable or the surface
is not level.
Move the unit to a more appropriate
location. Empty the water tank and
switch o the unit before moving it.
An internal component has become
loose.
Have the unit inspected and repaired
by an authorised service agent.
The noise sounds like water owing. This is normal and is caused by the
coolant circulating.
EN
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