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Troubleshooting en
45
Fault Cause and troubleshooting
"E:35 / -10" ▶ Call the after-sales service.
→"Customer Service", Page53
Detergent dosage is too high.
▶ Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
▶ Reduce the amount of detergent for the next wash-
ing cycle with the same load.
lights up. The temperature is too high.
▶ Wait until the temperature has dropped.
▶
→"Cancelling the programme", Page35
Water level is too high.
▶ Select a suitable programme for draining.
→"Programmes", Page28
flashes. Door is not closed.
1. Close the door.
2. Press Start/Reload to start the programme.
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start/Reload to start the programme.
All other error codes. Malfunction
▶ Call the after-sales service.
→"Customer Service", Page53
"E:30/-20" Solenoid valve defective.
▶ Call the after-sales service.
→"Customer Service", Page53
Detergent dosage is too high.
▶ Reduce the amount of detergent for the next wash-
ing cycle with the same load.
Additional water is added.
▶ Do not add any extra water to the appliance while it
is operating.
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶ Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶ Check the circuit breaker in the fuse box.
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