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en Troubleshooting
44
Fault Cause and troubleshooting
"E:36 / -10" ▶ Ensure that the pump cap is screwed in all the way
into the appliance. The handle on the pump cap
must be in a vertical position.
→"Cleaning the drain pump", Page40
"E:36 / -25 / -26" Drain pump is blocked.
▶
→"Cleaning the drain pump", Page39
"E:60 / -2B" The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.
▶ Redistribute the laundry in the drum.
Note:Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
"E:30 / -10" and/or The water pressure is low.
No remedial action possible.
The filter in the water inflow is blocked.
▶ Clean the water inflow filter.
The tap is turned off.
▶ Turn on the tap.
The water inlet hose is kinked or jammed.
▶ Ensure that the water inlet hose is not kinked or
jammed.
Water level measurement system is defective.
Note:With the error message, the appliance starts a
draining process.
1. First wait approx. 5 minutes until the drain process
ends.
2. To reset the error message, switch the appliance
off.
3. Switch the appliance back on.
4. If the error message is displayed again, call cus-
tomer service.
→"Customer Service", Page53
"E:35 / -10" There is water in the base trough.
▶ Turn off the water tap.
▶ Call the after-sales service.
→"Customer Service", Page53
The appliance is leaking.
▶ Turn off the water tap.
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