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!
EN
27
9. THROUBL
ESHOOTING AND WARRANTY
If
you believe the washing machine is not working correctly, consult the quick guide
provided below which includes some practical tips on how to fix the most common
problems.
ER
ROR CODE FORMAT
Er
ror shown Possible causes and practical solutions
E2
(with display)
2 flashes of the LEDs
(without display)
Th
e machine cannot load water.
Ma
ke sure the water supply tap is open.
Ma
ke sure the water supply hose isn’t bent, kinked or trapped.
Ma
ke sure the drain pipe is at the proper height (see installation section).
Cl
ose the water supply tap, unscrew the filler hose from the back of
the washing machine and make sure the “anti-sand” filter is clean
and not blocked.
E3
(with display)
3 flashes of the LEDs
(without display)
Th
e washing machine does not drain water.
Ma
ke sure the filter is not clogged.
Ma
ke sure the drain hose isn’t bent, kinked or trapped.
Ma
ke sure the home drainage system is not blocked and is allowing
water to flow through without obstruction. Try to drain the water in the sink.
E4
(with display)
4 flashes of the LEDs
(without display)
Th
ere is too much foam and/or water.
En
sure the correct amount of detergent is being used and the
detergent is designed for use in a washing machine.
E7
(with display)
7 flashes of the LEDs
(without display)
Do
or problem.
Ma
ke sure the door is correctly closed.
Make sure the clothes inside the drum are not preventing the door
from closing fully.
If th
e door is locked, turn off and unplug the washing machine from
the electrical supply socket, wait 2-3 minutes and reopen the door.
Any other code
Tur
n off and unplug the washing machine, wait a minute. Turn on the
machine and restart a program. If the error occurs again contact an
Authorised Customer Service Centre directly.
!
Mo
dels with a display: the error is shown by a number preceded by the letter “E”
(example: E2 = Error 2).
!
Mo
dels without display: an error is shown by a sequence of flashes of every LED.
The error code is shown by the number of flashes followed by a pause of 5 seconds
(example: two flashes – pause 5 seconds – two flashes – repeating = Error 2).
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