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Troubleshooting
The following troubleshooting guide addresses the most common problems. If problems persist,
feel free to contact our Customer Support at [email protected].
Excessive noise.
• It is normal that there is noise during operation. If too loud, please set the fan to
lower speed.
• Check if the blades are installed properly.
Fan does not operate.
• Make sure the fan is connected to a powered electrical outlet.
• If your fan loses power and you suspect that the fuse on your fan has blown, replace
the fuse in the plug as instructed.
Fan vibrates.
• Make sure the fan is placed on a level surface.
• Clean the blades regularly.
FAQ1
FAQ2
FAQ3
Thanks for choosing TaoTronics Stand Fan. This product is covered with TaoTronics product and labor
warranty for 12 months from the date of its original purchase.
The warranty will not apply in cases of:
-Accident, misuse, or repairs performed by unauthorized personnel.
-Any unit that has been tampered with or used for commercial purpose.
-Normal wear and tear of wearable parts.
-Use of force, damage caused by external influences.
-Damage caused by non-observance of the User Manual, e.g. connection to an unsuitable mains supply
or non-compliance with the instructions.
-Partially or completely dismantled appliances.
-Defects caused by or resulting from damages from shipping or from repairs, service, or alteration to the
product or any of its parts that have been performed by a repair person not authorized by TaoTronics.
We can only provide after sales service for products that are sold by TaoTronics or TaoTronics authorized
retailers and distributors. If you have purchased your unit from a different place, please contact your
seller for return and warranty issues.
* Please have your invoice and order ID ready before contacting Customer Support.
Warranty and Service
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