POWERFRESH
®
2-IN-1
MULTI-SURFACE
STEAM MOP
_______________
USER GUIDE
2814 SERIES
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2
WARNING
TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK OR INJURY:
» This appliance can be used by
children 8 years old and above,
and persons with reduced
physical, sensory and mental
capabilities or lack of experience
and knowledge if they have been
given supervision or instruction
concerning use of the appliance
in a safe way and understand
the hazards involved. Cleaning
and user maintenance shall not
be made by children without
supervision.
» Children should be supervised to
ensure that they do not play with
the appliance.
» If the cord is damaged, it must be
replaced by the manufacturer, its
service agent or similarly qualified
persons in order to avoid a hazard.
» Use extra care when cleaning on
stairs.
» Do not use with damaged cord or
plug.
» Do not use outdoors.
» Always turn OFF this
appliance before connecting or
disconnecting the nozzle. Do not
direct steam at people, animals or
at electrical outlets.
» Do not expose to rain.
» Store indoors.
» Unplug from outlet when not
in use and before conducting
maintenance or troubleshooting.
» Do not leave steam cleaner
unattended.
» Do not expose hair, loose clothing,
fingers or body parts to openings
or moving parts.
» Do not service steam cleaner
when it is plugged in.
» Do not handle steam cleaner
with wet hands.
» Do not use steam cleaner if it
has been dropped, damaged, left
outdoors, or dropped into water,
return it to a service center.
» Do not pull or carry by cord,
use cord as a handle, close door
on cord, pull cord around sharp
corners or edges, or expose cord
to heated surfaces.
» Do not unplug by pulling on cord.
» Do not use appliance in an
enclosed space filled with vapor
given off by oil-based paint, paint
thinner, some moth-proofing
substances, flammable dust, or
other explosive or toxic vapors.
» Do not allow to be used as a toy.
» Do not use on leather, wax
polished furniture or floors,
synthetic fabrics, velvet, or other
delicate, steam-sensitive materials.
» Do not immerse in water or liquid.
» Not for space heating purposes.
» Do not use for any purpose
other than described in this
user guide.
» Use only manufacturer’s
recommended attachments – use
of attachments not provided or
sold by BISSELL® may cause fire,
electric shock or injury.
» Never put descaling, aromatic,
alcoholic, detergent or vinegar
products into the steam cleaner,
as this may damage it or make it
unsafe for use.
» Unplug by grasping the plug,
not the cord.
» Close attention is necessary
when used by or near children.
READ ALL INSTRUCTIONS BEFORE USING YOUR STEAM MOP.
When using an electrical appliance, basic precautions should be observed, including the following:
Always connect to a polarized outlet (left slot is wider than right). Unplug from outlet when not in use and before conducting maintenance.
IMPORTANT SAFETY INSTRUCTIONS
This model is for household use only. Commercial use of this unit voids the manufacturer’s warranty.
SAVE THESE INSTRUCTIONS
FOR FUTURE USE
THIS APPLIANCE HAS A
POLARIZED PLUG
To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a
polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified
electrician to install a proper outlet. Do not change the plug in any way.
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What’s In The Box?
NOTE: Standard accessories may vary by model. To identify what should be included with
your purchase, please refer to the “Carton Contents” list located on the carton top flap.
Handle Foot
Grout Tool
Mop Pad
Bristle
Brush
Thanks for buying a BISSELL®
PowerFresh® 2-in-1 Multi-Surface Steam Mop
We love to clean and we’re excited to share one of our innovative
products with you. We want your steam mop to work like new for the
years to come, so this guide has tips on how to use, maintain and, if
there’s a problem, troubleshoot.
Your steam mop needs a little assembly before getting to work, so flip
to the “Assembly” section and let’s get started!
Safety Instructions...........2
Product View................4
Assembly ...................5
Operations ................6-8
Maintenance & Care .........9
Troubleshooting ............10
Warranty ....................11
Service ......................11
Product Registration........12
Consumer Care.............12
Body
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Product View
3
2
8
4
6
10
1 Handle
2 Ready Light
3 Pod Handle
4 Handheld Steam Trigger
5 Handheld Steamer Release Button
6 Mop Pad
7 Steam Trigger
8 Upper Cord Wrap
9 Lower Cord Wrap
10 Button to Remove Handle
11 Water Tank Release Button
12 Easy Fill Water Tank
12
9
1
7
5
11
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Assembly
Then, insert handle into
body of unit until you
hear a “click”.
Attach lower body to
foot by snapping it
into place.
Wrap the cord around
the Upper and Lower
Cord Wrap.
WARNING
Do not plug in your machine until you are familiar with all instructions and operating
procedures.
Your BISSELL® PowerFresh® 2-in-1
Multi-Surface Steam Mop comes in three
easy-to-assemble components and does not
require any tools to assemble:
• Handle
• Body
• Foot
click
1
2
3
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Filling Your Water Tank
Push button on top of
the water tank and lift
out to remove.
The Easy Fill Water
Tank is located on the
back of the machine.
A few notes about filling the Water Tank:
• The Water Tank’s capacity is 300 mL (10 oz). DO NOT USE CHEMICALS
IN THE WATER TANK OF YOUR POWERFRESH® 2-IN-1 MULTI-SURFACE
STEAM MOP.
To fill the water tank,
remove grey rubber
nozzle on the back of
the tank.
1
2
3
4
Fill water tank with distilled or demineralized water,
recommended in place of tap water. Place the nozzle back
into the tank after filling and return tank to machine.
WARNING
Never put descaling, alcoholic, vinegar, or detergent products into the steam cleaner, as this
may damage it or make it unsafe for use.
TIP: Use of distilled water or demineralized water is recommended to prolong
the life of your hard floor cleaner.
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Cleaning Your Hard Floors
When the machine is
plugged in, the Ready
Light will start to blink.
The Ready Light will turn
solid when the machine is
ready to use.
Plug machine into an outlet.
Push the trigger on the
handle to release steam.
1
2
Attach Mop Pad by
wrapping around bottom
of foot, making sure gray
stitching is located on
the front of foot and the
quick grip release tab is
located on the back.
Step on the back of the
foot to recline the body of
machine to begin cleaning.
5
To be sure to sanitize an area of your floor, use the
microfiber cloth pad and slowly and evenly stroke
your steam mop back and forth at least three
times over the area using continuous steam. For
best results, remove the pad and wash after use.
6
4
NOTE: Before you clean, thoroughly sweep or vacuum floor prior to cleaning
with your PowerFresh® 2-in-1 Multi-Surface Steam Mop. Your hard floor cleaner
is designed to clean hard flooring, such as ceramic tile, marble, stone, and
sealed hard wood floors. Use on waxed or some unwaxed floors may result
in a diminished glossiness. The hard floor cleaner is not for use on unsealed
wood floors. For best results, test in an inconspicuous area and check the
care instructions from your flooring manufacturer.
3
NOTE: Upon the first use of your steam mop or first use after refilling the
water tank, the pump may make a “knocking” sound. This is normal and will
diminish after a few seconds.
NOTE: The steam mop generates hot steam, so move the unit continuously
when pressing the trigger as damage to flooring can occur. The trigger does
not need to be pressed at all times.
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10
Using the Handheld Steamer
Push the release
button located
on the bottom of
the body of the
unit and lift up to
detach from foot.
2
When changing from
mopping to the handheld
feature, wait 10 seconds
for steam to cool down.
When done
cleaning, unplug
the machine.
9
Your PowerFresh® 2-in-1
Multi-Surface Steam Mop
may have come with tools
to attach to the pod.
3
Grout
Tool
Bristle
Brush
4
Insert foot back
into body of the
machine until it
snaps in place. If
you removed the
handle, insert handle
back into body of
machine until it
snaps into place.
7
6
Connect desired tool to
end of the pod based on
your cleaning needs.
Use the Grout Tool to
remove dirt and grime
from grout.
5
Push the trigger
on the handheld
steamer to
release steam.
8
Use the Bristle Brush
to clean around your
sinks, countertops,
showers, etc.
1
To remove the handle from
the machine, push the button
located above the clean water
tank and lift up the handle.
CAUTION: Before connecting or disconnecting a tool from the steam cleaner,
make certain that steam is no longer coming from the nozzle. Rotate the unit
slowly upward to a vertical position to allow any excess steam to release prior
to attaching a tool.
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Cleaning Your Steam Mop
WARNING
To reduce the risk of fire, electric shock or injury, disconnect plug from electrical outlet
before performing maintenance or troubleshooting.
Carefully remove Mop
Pad using the quick grip
release tab from the
mop head.
Unplug the machine
from the outlet.
Mop Pads can be
machine washed in warm
water. Use only liquid
detergents. Do not use
fabric softeners or bleach.
For best results, air dry.
Wrap cord around
Upper and Lower
Cord Wrap on the
back of the steam
mop and wipe all
surfaces of the
machine with a soft
cloth.
Store upright in a
protected, dry area.
Store with dry pads
as wet mop pads
may damage wood
and other delicate
hard floors.
1
2
3
NOTE: Mop pad and
lower assembly may
be hot.
5
4
NOTICE: Since this product uses water, it must not be stored where there is
danger of freezing. Freezing will damage internal components and may void
the warranty.
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10
Problem Possible causes Remedies
Reduced
steam OR
no steam
Water tank empty.
Refill tank.
Handle not installed properly. Push the Handle all the way into the
unit until you hear a “click”.
Foot not installed properly. Insert the body of the machine into
the steam mop foot until you hear a
“click”.
Streaking
Dirty Mop Pad. Remove and wash pad per
instructions before further use.
Use on waxed or oiled floor. If you have used floor polishes or
wax on your floors, steam products
may decrease glossiness. Refer to
the wax or polish manufacturer. If
you don’t wax or polish your floors,
check the floor care instructions
from your flooring manufacturer.
Leaking
Mop Pad is too wet. Remove and replace with dry Mop
Pad.
Knocking
Noise
First use or water tank is empty. Fill water tank and knocking will
diminsh after a few seconds.
Troubleshooting
WARNING
To reduce the risk of electric shock, disconnect plug from electrical outlet before performing
maintenance or troubleshooting checks.
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11
If your BISSELL product should
require service:
Contact BISSELL Consumer Care to locate a
BISSELL Authorized Service Center in your
area. If you need information about repairs or
replacement parts, or if you have questions about
your warranty, contact BISSELL Consumer Care.
This warranty gives you specific legal rights,
and you may also have other rights which
may vary from state to state. If you need
additional instruction regarding this warranty
or have questions regarding what it may
cover, please contact BISSELL® Consumer
Care by E-mail or telephone as described
below.
It may be necessary to obtain some of your
personal information, such as a mailing
address, to fulfill terms of this warranty. Any
personal data will be handled pursuant to
BISSELL’s Privacy Policy, which can be found
online at www.BISSELL.com/privacy-policy.
Limited One-Year Warranty
Subject to the *Exceptions and Exclusions
from the Terms of the Limited Warranty,
upon receipt of the product BISSELL will
repair or replace (with new, refurbished,
lightly used, or remanufactured components
or products), at BISSELL’s option, free
of charge from the date of purchase by
the original purchaser, for one years, any
defective or malfunctioning part.
See information below on "If your BISSELL
product should require service”.
This warranty applies to product used for
personal, and not commercial or rental,
service. This warranty does not apply to
fans or routine maintenance components
such as filters, belts or brushes. Damage or
malfunction caused by negligence, abuse,
neglect, unauthorized repair, or any other use
not in accordance with the user guide is not
covered. This warranty will only be valid if the
product is used in the same country in which
it was sold.
BISSELL is not liable for incidental or
consequential damages of any nature
associated with the use of this product.
BISSELL’s liability will not exceed the
purchase price of the product.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages, so the above limitation or
exclusion may not apply to you.
*Exceptions and Exclusions from the
Terms of the Limited Warranty
This warranty is exclusive and in lieu of
any other warranties, either oral or written.
Any implied warranties, which may arise
by operation of law, including the implied
warranties of merchantability and fitness for
a particular purpose, are limited to the one-
year duration from the date of purchase as
described above.
Some states do not allow limitations on how
long an implied warranty lasts, so the above
limitation may not apply to you.
Warranty
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the
event of a warranty claim.
Service
Please do not return this product
to the store.
Other maintenance or service not included
in the manual should be performed by an
authorized service representative.
Website:
www.BISSELL.com/service-centers
E-mail:
www.BISSELL.com/email-us
Call:
BISSELL Consumer Care
1-800-237-7691
Monday – Friday: 8am - 10pm ET
Saturday: 9am - 8pm ET
Sunday: 10am - 7pm ET
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©2019 BISSELL Inc.
All rights reserved. Printed in China.
Part Number 162-1495 07/19
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