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Solutions to Common Problems
Scratches or abrasions on
cooktop surface
Coarse particles such as salt or sand between cooktop
and utensils can cause scratches. Be sure cooktop
surface and bottoms of utensils are clean before
usage. Small scratches do not affect cooking and will
become less visible with time.
Cleaning materials not recommended for ceramic-glass
cooktop have been used. See "Cooktop Cleaning and
Maintenance in the Care and Cleaning section of this
Use & Care Guide.
Cookware with rough bottom has been used. Use
smooth, flat-bottomed cookware.
Metal marks on the €ooktop-Sliding or scraping of metal utensils on C00kt0P Surface:
D0 not slide metal utensils 0n cooktop surface; Use a
ceramic_glass cooktop C!eaning creme to rem0Ve the
marks. See "C0oktop Cleaning and Ma ntenance'! in the
Care and Cleaning sectionl
Brown streaks or specks on • Boilovers are cooked onto surface. Use razor blade
cooktop surface scraper to remove soil. See "Cooktop Cleaning and
Maintenance" in the Care and Cleaning section.
Areas of discoloration with Mineial deposits from water and food. Remov e using a
metallic sheen ceramicmglass cooktop cleaning creme. Use cookware
with clean, dry bottoms.
Poor baking results Many factors affect baking results. Make sure the
proper oven rack position is used. Center food in the
oven and space pans to allow air to circulate. Allow the
oven to preheat to the set temperature before placing
food in the oven. Try adjusting the recipe's
recommended temperature or baking time. If you feel
the oven is too hot or cool, see "Adjusting Oven
Temperature" in the Setting Your Preferences section
of this Use & Care Guide.
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