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20 49-1000721 Rev. 0
Troubleshooting Tips... Before you schedule service
TROUBLESHOOTING TIPS
PROBLEM POSSIBLE CAUSE
MOISTURE COLLECTS INSIDE Too frequent or long door openings.
In humid weather, air carries moisture into refrigerator when doors are
opened.
Control humidity and temperature in the kitchen with air conditioning.
Refrigerator HAS ODOR Foods with strong odors should be tightly covered.
Check for spoiled food.
Interior needs cleaning. See Care and Cleaning.
Defrost water system beneath unit needs cleaning.
Air filter life has expired. Replace air filter.
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INTERIOR LIGHT DOES NOT WORK No power at outlet.
LED light needs replacing. See Schedule Service.
The Sabbath Mode may be activated and operating. Turn off Sabbath Mode.
DOOR DIFFICULT TO REOPEN
IMMEDIATELY AFTER CLOSING
Tight door seal is due to pressure equalizing within the refrigerator.
After closing the door, wait 5–30 seconds to reopen.
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