Loading ...
Loading ...
Loading ...
49-10007261 Rev. 0 19
Troubleshooting Tips... Before you schedule service
TROUBLESHOOTING TIPS
PROBLEM POSSIBLE CAUSE
DOOR NOT CLOSING PROPERLY Package may be holding door open.
&KHFNWKHGRRUJDVNHWLWPD\EHRXWRISRVLWLRQ
Refrigerator is not level. See Installation Instructions.
Door panels may not have clearance to surrounding cabinetry. Increase clearance.
REFRIGERATOR/ FREEZER TOO
WARM
Temperature control not set cold enough. See Temperature Control.
Warm weather or frequent door openings.
Door left open for long time.
Package may be holding door open.
ACTUAL TEMPERATURE NOT
EQUAL TO SET TEMPERATURE
Refrigerator just plugged in. Allow 24 hours for system to stabilize.
Door open for too long. Allow 24 hours for system to stabilize.
Warm food added to refrigerator. Allow 24 hours for system to stabilize.
Defrost cycle is in process. Allow 24 hours for system to stabilize.
FROST OR ICE CRYSTALS ON
FROZEN FOOD (Frost within
package is normal.)
Door left open or package holding door open.
Too frequent or too long door openings.
SLOW ICE CUBE FREEZING Door may have been left open.
Turn temperature control to a colder temperature.
Packages may be holding door open.
Defrost cycle is in process. Allow 24 hours for system to stabilize.
ICE CUBES HAVE ODOR/TASTE Old cubes need to be discarded.
Ice storage bin needs to be emptied and washed.
8QVHDOHGSDFNDJHVLQIUHH]HUPD\EHWUDQVPLWWLQJRGRUWDVWHWRLFH
Interior of freezer needs cleaning. See Care and Cleaning.
Poor-tasting incoming water. Replace water filter.
ICEMAKER DOES NOT WORK Control has the Ice OFF. To turn the ice maker on, press and hold Zone Select until
Ice On is displayed.
Water supply turned off or not connected.
Freezer too warm.
Check if anything is obstructing the feeler arm.
Filter leak detected. Wipe off filter and surrounding parts. Verify you have XWFE filter.
Verify there is no damage to the filter label. Replace filter.
SMALL OR HOLLOW CUBES Water filter clogged. Replace the filter or use the filter bypass plug.
Check for a connection to a Reverse Osmosis water system. If an RO is connected,
remove the water filter and install the bypass plug.
MOISTURE FORMS ON OUTSIDE
OF REFRIGERATOR/ FREEZER
Not unusual during periods of high humidity. Wipe surface dry.
Controlling humidity and temperature in the kitchen with air conditioning will eliminate
this condition.
Loading ...
Loading ...
Loading ...