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The TV sound is not synchronized with the picture, or the sound sometimes breaks
up.
If this happens on only some of the programmes, it may be caused by the broadcasting
company’s transmission signal. Please have your broadcasting services provider
(wired/cable) diagnose the problem.
If all programmes are out of sync, go to Sound Advanced Settings
Match Screen and Sound and adjust the sync.
If you are using a set-top box, consult its supplier.
The volume changes when I change the programme.
The volume of different broadcasting stations’ transmission output may vary.
Sound Advanced Settings Automatic Volume Adjustment
Set Automatic Volume Adjustment to On.
If you are using a set-top box, consult its supplier.
The volume keeps changing.
Sound Advanced Settings Automatic Volume Adjustment
Set Automatic Volume Adjustment to On.
The sound does not work or only the background music is played in some
programmes.
(Programmes produced for export by broadcasting companies)
Set your language preference in Audio Language.
It is making an excessive whirring (thumping) sound.
Sound Select Mode
Set Select Mode to Clear Voice/Clear Voice Pro.
A voice is emitted when setting menus or operating programmes, volume, etc. with
the remote control.
General Accessibility Audio Guidance
Set Audio Guidance to Off.
Some models may not be supported.
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