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24 49-7000194 Rev. 0
Troubleshooting Tips... Before you schedule service
TROUBLESHOOTING TIPS
Save time and money! Review the charts on the following pages first and you may not need to schedule service.
Problem Possible Causes What To Do
Oven will not start A fuse in your home may be blown or
the circuit breaker tripped.
Replace fuse or reset circuit breaker.
Power surge. Unplug the microwave oven, then plug it back in.
Plug not fully inserted into wall outlet. Make sure the 3-prong plug on the oven is fully
inserted into wall outlet.
Door not securely closed. Open the door and close securely.
Control panel
lighted, yet oven will
not start
Door not securely closed. Open the door and close securely.
START button not pressed after
entering cooking selection.
Press START.
Another selection entered already
in oven and PAUSE/OFF button not
pressed to cancel it.
Press PAUSE/OFF.
Cooking time not entered after
pressing TIME COOK.
Make sure you have entered cooking time after
pressing
TIME COOK.
PAUSE/OFF was pressed
accidentally.
Reset cooking program and press START.
Food weight not entered after
selecting WEIGHT DEFROST.
Make sure you have entered food weight after
selecting WEIGHT DEFROST.
Food type not entered after pressing
COOK.
Make sure you have entered a food type.
CONTROL LOCKED
appears on display
The control has been locked. Press and hold PAUSE/OFF for about 3 seconds
to unlock the control.
HOT appears on
display
The temperature inside the oven is
greater than 200°F.
This is normal.
One of the sensor cooking pads was
pressed when the temperature inside
the oven was greater than 200°F.
These features will not operate when the oven is
hot.
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