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Avoid Service Checklist
Before you call for service - read this
You may savethe cost and inconvenience of an unnecessary servicecall by first reviewing this easyto useAvoid-Service Check List
of the most frequently encountered situations that are not the result of defective workmanship of materials.You will be charged for
a service call while the appliance is in warranty if the problem is not caused by defective product workmanship or materials.
Your new appliance isa carefully engineered product. Many times, what appears to be a reason to call for service requires nothing
more than a simple adjustment you can easily make in your own home or is normal operating characteristic of appliance under
certain conditions.
This list isapplicable to a variety of models; some of the items will not necessarily apply to your appliance.
PROBLEM POSSIBLECAUSE/SOLUTION
INSTALLATION
Range is not level. 1) Poor installation. Seethe suggested levelling instruction in the "General information" section
of this manual. When oven is level, cooktop may not appear to be level with countertop if the
latter isnot level. 2) Be sure floor islevel and can adequately support range. Contact carpenter
to correct sagging or sloping floor. 3) Kitchen cabinets misalignment may make range appear to
be unlevel. Besure cabinets are square and have sufficient room for range clearance (1.3 cm (1/
2") each side).
RANGE DOES NOT OPERATE
Entire range does not operate. 1) Housefuse has blown or circuit breaker hastripped. Check and/or replace fuse or resetcircuit
breaker. 2) Cord/plug not plugged into wall outlet. Make sure cord plug isplugged tightly into
outlet (Canada only). 3) Power outage. Check house lights to be sure.
Oven does not operate. 1) No power to range. See steps "Entire range does not operate" above. 2) Oven selector
control knob (some models) set between two positions. Turn selector control knob to BAKE or
BROIL,etc. and make sure surface signal lights turn on. 3) Make sure the oven temperature
control knob isset to the desired temperature. 4) Oven control beeps and displays-F1-, -F3- or -
F9-. Electronic control has detected a fault condition. Pushthe CANCELpad to clear the display
and stop the beeping. Reprogram the oven. if fault recurs, record the fault number push the
CANCEL pad and contact an authorized servicer. 5) Oven timer set on "time bake" function.
Cancel the time bake function.
Surface elements do not heat.
1) No power to range. Check steps "Entire range does not operate" above. 2) Control knobs set
too low. At very low heat settings of the control knobs, the surface signal light may come on;
however, surface unit does not operate. Turn the control knob to a slightly higher setting until
the elements start heating. 3) Coil elements not seated properly in terminals. Turntemperature
control knobs to OFR Pull out and lift up coil elements. Straighten terminals on end of coil
element if necessary. Replace elements properly into the element block. 4) incorrect surface
control knob turned on. Make sure the correct surface control is on for the surface unit to be
used.
Oven light does not work. 1) Burned-out light bulb. See "Oven Lamp" in the "General information" section.
Control panel light does not op- 1) Lamp loose in sockets or burned-out. SeeFluorescent Lamp in General information section.
erate (some models).
SURFACEUNITS
Surface elements too hot or too 1) Raiseor lower setting until proper amount of heat isobtained. 2) Useonly flat bottom, evenly
cold. balanced, medium or heavy-weight cookware. Pans having a flat bottom heat better than
warped pans. Cookware material affects heating. Heavyand medium weight pans heat evenly.
Because light-weight pans heat unevenly, foods may burn easily.
Liquids boil at LOW setting of 1) incorrect setting of the control knob. Turn control knob to a lower setting. 2) Cooking on right
surface units, rear element. When the oven isoperating, heated air escapes through the oven vent located
directly under the right rear end coil element or little behind it. Thiswill increase the heat input.
CERAMIC GLASS COOKTOP (some models)
Scratches or abrasions on 1) See "Ceramic GlassCooktop" section in "General Information" section.
cooktop surface.
NOTE: Clean sugary food spillson the heating surfaces assoon aspossible, asthese can causecratering of these surfaceswhen hot.
3O
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