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Troubleshooting en
47
Fault Cause and troubleshooting
Appliance door does
not open at the end of
the Eco 50° pro-
gramme.
The screws are included in the scope of supply.
If the screws used here are too long, this may de-
activate Eco drying.
The safety device will switch Eco drying off.
▶
Call Customer Service. →Page61
Appliance door auto-
matically opens too
wide at the end of the
Eco 50° programme.
Door is not correctly adjusted.
▶ Adjust the appliance door as described in the in-
stallation instructions.
The door gap must be at least 70mm - 100mm.
Wrong screws used to adjust the door gap.
▶ Use size 4X30 screws to adjust the door gap.
The screws are included in the scope of supply.
If the screws used here are too long, this may de-
activate Eco drying.
Fault Cause and troubleshooting
E:12 lights up. Heating element is furred up.
1. Descale the appliance.
2. Operate the appliance with the Water softening sys-
tem.
E:14 lights up. Water protection system is activated.
1. Turn off the water tap.
2.
Call Customer Service →Page61.
E:15 lights up. Water protection system is activated.
1. Turn off the water tap.
2.
Call Customer Service →Page61.
E:16 lights up. Water is continuously running into the appliance.
1. Turn off the water tap.
2.
Call Customer Service →Page61.
E:18 or indicator for
water supply lights up.
Supply hose is kinked.
▶ Install the supply hose without kinks.
Water tap is turned off.
▶ Turn on the water tap.
Water tap is jammed or furred up.
▶ Turn on the water tap.
The flow rate must be at least 10 l/min when the
water supply is open.
Filter in the water supply is blocked.
1. Switch off the appliance.
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