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13
Flame is frozen.
1. Flame element is not
attached to the motor.
Contact us via Amazon Message or call customer
service number: 213-4467172 and/or 661-4358826.
2. Rotation motor is defective.
Contact us via Amazon Message or call customer
service number: 213-4467172 and/or 661-4358826.
Excessive noise is in
the lower portion of the
heater.
1. Flame element isn’t seated
properly.
Contact us via Amazon Message or call customer
service number: 213-4467172 and/or 661-4358826.
2. Motor is defective.
Contact us via Amazon Message or call customer
service number: 213-4467172 and/or 661-4358826.
The heater system
doesn’t come on.
1.Heater power switch is off. Turn the heater power switch to the “ON” position.
2.Heater system is overheated.
Maybe the heater is covered, or the air inlet/outlet is
blocked. Remove the clothes or the blockage, turn off
the power switch, and unplug it. Wait for 15 minutes,
and then turn the heater on again.
3. Loose wiring.
Contact a qualified electrician to check all wiring for
loose connections.
4. The air inlet or air outlet is
blocked completely.
Leave adequate space around the unit. Remove
the blockage close to the air outlet.
“HEAT”switch has
been flipped in the on
position, but there is
no airflow.
1. The heater system is
overheated. Temperature Limit
thermostat is cut off.
Check the air inlet and outlet. Turn off the power
switch and unplug it. Wait for 15 minutes, and
then turn
the heater on again.
2. Fan motor is defective.
Contact us via
Amazon Message
or call customer
service number:
213-4467172 and/or
661-4358826.
3. Fan blower is balanced
badly.
Contact us via
Amazon Message
or call customer
service number:
213-4467172 and/or
661-4358826.
4. The “POWER” and the
“HEAT” switches are not turned
on.
Turn these two switches on.
The fan runs but no
heat is coming out.
1.Loose wiring.
Contact us via
Amazon Message
or call customer
service number:
213-4467172 and/or
661-4358826.
2.Bad heating element.
Contact us via
Amazon Message
or call customer
service number:
213-4467172 and/or
661-4358826.
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