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41
TROUBLESHOOTING
ENGLISH
Operation
Thumping sound Heavy laundry may produce a thumping sound. This is usually normal.
• If the sound continues, the appliance is probably out of balance. Stop and
redistribute the laundry.
The laundry may be out of balance.
• Pause the cycle and redistribute the laundry after the door unlocks.
Vibrating noise Packaging materials are not removed.
• Remove packing materials.
The laundry may be unevenly distributed in the drum.
• Pause the cycle and redistribute the laundry after the door unlocks.
Not all levelling feet are resting firmly and evenly on the floor.
• See the section
Levelling the Appliance
to adjust and level the feet.
Floor is not rigid enough.
• Check if the floor is solid and does not flex. See the section
Installation
Place Requirements
to select the proper location.
Symptoms Possible Cause & Solution
Appliance will not
operate.
Control panel has powered off due to inactivity.
• This is normal. Press the
POWER
button to turn on the appliance.
Appliance is unplugged.
• Make sure that the cord is plugged securely into a working outlet.
Water supply is turned off.
• Turn on the water supply tap completely.
Controls are not set properly.
• Make sure the cycle is correctly set. Close the door and press the
START/
PAUSE
button.
Circuit breaker/fuse is tripped/blown.
• Check house circuit breakers/fuses. Replace fuses or reset breaker. The
appliance should be on a dedicated branch circuit. The appliance will
resume the cycle where it stopped once power is restored.
Control needs to be reset.
• Press the
POWER
button, then reselect the desired programme and press
the
START/PAUSE
button.
Symptoms Possible Cause & Solution
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