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en-CA
44
Frequently Asked Questions
With the help of the following guide, minor faults in the performance of the
machine, some of which may result from incorrect operation, can be remedied
without contacting the Service Department. This will save you time and money
because you won't need a service call.
This guide may help you find the reason for the fault and help you correct it.
Risk of electric shock from voltage.
The supply voltage is applied to the appliance even if it is switched off.
Before dealing with any problems, unplug the appliance from the electrical
socket.
Problem Possible cause and solution
The vacuum cleaner
turns off automatically.
A temperature limiter switches the vacuum cleaner
off automatically if it gets too hot. This can occur
when the airways are blocked by bulky objects.
Switch the vacuum cleaner off immediately using
the On/Off footswitch. Unplug the vacuum
cleaner from the electrical socket.
After removing the cause of the fault, wait for
approximately 20–30minutes to allow the vacuum
cleaner to cool down. It can then be turned on again.
The cleaning
performance is poor.
The dust container is full.
Empty and clean the dust container (see
“Maintenance” – “Emptying and cleaning the dust
container”).
Cleaning performance
is reduced.
The fine dust filter is soiled.
Clean the fine dust filter and the filter mat (see
“Maintenance” – “Cleaning the fine dust filter”).
The filter frame/pre-filter is soiled.
Clean the filter frame/pre-filter (see
“Maintenance” – “Cleaning the filter frame/pre-
filter”).
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