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11 Trouble-shooting
Display Possible cause Solution
Inlet water very
cold:
Heating extended
▪ Inlet water is very cold.
Heating is extended.
▸ No action is necessary.
Too many items:
Heating extended
▪ The selected pro-
gramme is intended for
a smaller load. Heating
and possibly rinsing is
extended.
▸ Adjust load to the max. load size
(see page 13).
Large unbalanced
load:
Spin extended
▪ The appliance optimizes
the distribution of the
wash load to com-
pensate an unbalanced
load. The final spin is
extended.
▸ Wash large and small items together
to avoid large unbalanced loads.
11.2 Other possible problems
Problem Possible cause Solution
The washing has
not been spun or
has been spun in-
sufficiently.
▪ The spin speed is set
too low.
▸ Increase the spin speed for the next
wash cycle (see page 24).
▪ Too unbalanced a load
in the washing drum.
▸ Wash large and small items to-
gether.
▪ «Steam anti-crease»
was selected and the
appliance was not
standing level.
▸ Optimize appliance set-up according
to installation instructions.
The appliance vi-
brates heavily
when spinning.
▪ The transport lock has
not been removed.
▸ Remove transport lock.
▪ The feet of the appli-
ance are not properly
adjusted.
▸ Set appliance feet so that the appli-
ance stands level.
▪ The load could not be
optimally balanced in
the washing drum.
▸ Wash large and small items to-
gether.
At the end of the
programme, the
appliance door
cannot be opened
with the but-
ton.
▪ The appliance door is
stuck.
▸ Press hard against the lock area of
the appliance door (i.e. front edge of
appliance door).
▸ Touch the button again.
▪ An interruption in the
power supply.
▸ Use the emergency door release
(see page 30).
Water sounds
after programme
has finished when
washing drum is
turned by hand.
▪ The vanes are filled with
water to compensate
the unbalanced load.
▸ The water is automatically pumped
off. No action is necessary.
33
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