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06
38
Troubleshooting
Incorrect operation is often mistaken for trouble or malfunction. If you think that there is
something wrong with this component, check the points below. Sometimes the trouble may lie in
another component. Inspect the other components and electrical appliances being used. If the
trouble cannot be rectifi ed even after checking the points below, ask your nearest Pioneer
authorized service center or your dealer to carry out repair work.
Playback
Problem Check Remedy
• Disc does not play.
• Disc tray opens
automatically.
Is the disc one that is playable on
this player?
Check whether the disc is one that can
be played on this player (page 7).
Is the fi le one that is playable on this
player?
• Check whether the fi le is one that can
be played on this player (page 9).
• Check whether or not the fi le is
damaged.
Is the disc scratched? It may not be possible to play scratched
discs.
Is the disc dirty? Clean the disc (page 37).
Is there a piece of paper or sticker
attached to the disc?
The disc may be warped and unplayable.
Is the disc properly set in the disc
tray?
• Set the disc with the printed side facing
up.
• Set the disc properly in the depression
in the disc tray.
Is the region number correct? See About region numbers on page 7 for
the region numbers of discs that can be
played on this player.
No picture is displayed
or the picture is not
displayed properly.
Is the HDMI cable properly
connected?
• Connect the cable properly according to
the connected devices (page 13).
• Insert the cable fi rmly and all the way in.
Is the HDMI cable damaged? If the cable is damaged, replace it with a
new one.
Is the input setting on the connected
TV or AV receiver or amplifi er right?
Read the operating instructions of the
connected components and switch to the
proper input.
Is the output video resolution
properly set?
Use HDMI to switch to a resolution at
which the video and audio signals are
output.
Is the player connected with an
HDMI cable other than a High Speed
HDMI
®
/™ cable (with a Standard
HDMI
®
/™ cable)?
Connect the player to the TV using a
High Speed HDMI
®
/™ cable.
Is a DVI device connected? The picture may not be displayed
properly if a DVI device is connected.
Is HDMI Color Space properly set? Change the HDMI Color Space setting.
Playback stops. • Playback may stop if the unit is subject to shocks or set in an unstable place.
• Playback may stop when a USB device is connected or disconnected during
playback. Do not connect or disconnect USB devices during playback.
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