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O W N E R ’ S M A N U A L
A U T O M A T I C
I C E M A K E R
BR-15INIM-B BR-15OUIM-SS
W W W . V I N O T E M P . C O M
A PROUD HERITAGE OF EXPERIENCE & QUALITY
IMPORTANT:
Complete your product registration today!
Visit product and warranty registration at:
https://www.vinotemp.com/extended-warranty/register-warranty
https://www.vinotemp.com/product-registration-form
For more information on warranty service and repair, please
refer to the appropriate section of your product literature.
For additional information about Vinotemp products,
visit www.vinotemp.com or call toll-free 1-800-777-8466
For more information on Prop 65, go to:
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PRODUCT REGISTRATION
Purchase Confirmation
With the information you provide, we can confirm the date of purchase for your product.
The confirmation is of benefit to you, especially if your original proof of purchase is lost.
Product Registration
Completing this product registration is the only way to guarantee you will be notified
of substantive issues that arise concerning your product.
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®
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W W W . V I N O T E M P . C O M
GENERAL OPERATING INSTRUCTIONS
Remove all external and internal packaging from your appliance. Be sure that all parts have been
included before discarding any packaging materials. You may want to keep the box and packing
materials for use at a later date.
Upon receipt and inspection of unit, the supply cord must be replaced if it is damaged. Contact
our customer service at 1-800-777-8466 or info@vinotemp.com.
Let the unit rest UNPLUGGED for 24 hours once you have it placed in your home.
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE
-Save these instructions-
To register your product, visit:
http://www.vinotemp.com
Register your warranty within 10 days of receiving the unit.
Please be sure to retain your proof of purchase.
Protect Your Investment with an Extended Warranty!
AddaNew Leaf extended warranty to your order, and have the security of knowing that if there should be a problem, even
years in the future, New Leaf will be there to assist! Usable for any Wine Cellar or other electronic device manufactured
by Vinotemp. Add this warranty to purchases made from vinotemp.com or other qualified venders. Warranty must be
registered within the first 10 days from original purchase.
Visit www.vinotemp.com
to purchase.
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732 S o u t h Racetrack
R o a d , Henderson, Nevada 89015
TABLE OF CONTENTS
IMPORTANT SAFETY INSTRUCTIONS .............................................. 5
PARTS AND SPECIFICATIONS ........................................................ 6
TECHNICAL DATA ........................................................................ 7
ELECTRICAL CONNECTION ............................................................ 7
CORD INSTRUCTIONS .................................................................. 7
INSTALLATION INSTRUCTIONS ...................................................... 8
OPERATING YOUR ICE MAKER .....................................................
CARE AND MAINTENANCE ........................................................... 15
11
PROBLEMS WITH YOUR ICE MAKER .............................................. 17
TROUBLESHOOTING GUIDE ........................................................ 17
TERMS AND CONDITIONS ........................................................... 18
SERVICE & IMPORTANT NOTICE .................................................. 26
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IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of fire, electrical shock or injury when using your
appliance, follow these basic precautions:
Do not operate this or any other appliance with a damaged cord.
Always unplug the appliance or disconnect power and shut off the water line before cleaning or
performing maintenance. Do not run cord over carpeting or other heat insulators and do not
cover cord. Keep cord away from high traffic areas.
Exercise caution and use reasonable supervision when appliance is used near children. Never
allow children to operate, play with or crawl inside the appliance. Keep packing materials away
from children.
Do not clean appliance with flammable fluids. Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other appliance. The fumes can create a fire
hazard or explosion.
Do not operate with housing panels removed.
Do not touch the evaporator with your hand while the appliance is operating.
Do not touch the condenser fins, they are sharp and can be easily damaged.
Exercise caution when moving and installing ice maker. The unit is heavy and may require two
or more people when moving the unit to prevent strain or injury.
When disposing of refrigerated appliances, special handling is often required. It is the
consumer’s responsibility to comply with federal and local regulations when disposing of this
product.
Do not attempt to repair or replace any part of your appliance unless it is specifically
recommended in this manual. All other servicing should be referred to a qualified technician.
Locate the unit away from direct sunlight and sources of heat (stove, heater, radiator, etc).
To protect against electric shock, do not immerse appliance, plug or cord in water or other
liquids. Avoid locating the unit in moist areas.
Do not use this appliance for other than its intended purpose.
Place the appliance on a solid, level surface. It is important that the ice maker be level for
optimal performance.
Ensure that all hoses are in good condition without any damage and check for leaks once the
water line is connected.
Turn on the water supply tap before switching on the ice maker. Never turn the water supply
tap off when the ice maker is working.
To avoid injury or death from electrical shock, do not operate the unit with wet hands, while
standing on a wet surface or while standing in water.
Never install or operate the unit in an enclosed area, such as a closed cabinet. To ensure
proper ventilation for your ice maker, the front of the unit must be completely unobstructed.
Choose a well-ventilated area with temperatures above 45°F and below 110°F.
The ice maker must be installed with all plumbing, electrical and water connections in
accordance with state and local codes.
Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to
remove tape or glue. These products can damage the surface of your ice maker.
WARNING: Risk of child entrapment and suffocation. Before you throw away this or an old unit,
remove the door. Leave the shelves in place, so that children may not easily climb inside.
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PARTS AND SPECIFICATIONS
Scoop holder
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TECHNICAL DATA
Model No.
BR-15INIM-B
Voltage AC 115V
Frequency 60 Hz
Rated Current (Ice Making/Harvest) 3.0A/ . A
Power Consumption (kWh/100lbs ice)
.
Refrigerant
R134a, 3. oz
Ambient Temperature Range 45°- 110° F
Operating Water Temperature Range 41°- 90° F
Maximum Ice Storage 25 lbs
Ice Making Capacity (24 hours) Approx. 50 lbs
Ice Cube Dimensions
Approx. Net Weight 82 lbs
Approx. Dimensions with feet (W x D x H) 14.625" x 24.875" x 32.677"
ELECTRICAL CONNECTION
Do not under any circumstances cut or remove the third ground prong from the power cord
supplied. For personal safety, this appliance must be properly grounded.
The cord should be secured behind the unit and not left exposed or dangling to prevent
accidental injury.
Never unplug the unit by pulling the power cord. To disconnect the appliance, always grip
the plug firmly and pull straight out from the wall outlet. When moving the unit, be careful
not to damage the power cord.
The ice maker should always be plugged into its own individual electrical outlet with a
voltage rating that matches the rating label on the unit.
A standard electrical supply (115V AC only, 60Hz, 15A), properly grounded in accordance
with the National Electrical Code and local codes and ordinances, is required.
IMPORTANT: Improper use of the grounded plug can result in the risk of electrical shock. If the
power cord is damaged, frayed or shows cracks or abrasions across its length, have it replaced at
an authorized service center.
CORD INSTRUCTIONS
For your protection, this unit should be properly grounded. Unit is
equipped with a 3-cond
uctor cord set that has a molded 3-prong
grounding-type plug, and should be used in combination with a properly
connected grounding-type outlet as shown in figure A.
It is not recommended to use this unit with an extension cord or power
board. Please ensure that the appliance is plugged directly into the
electrical outlet.
BR-15OUIM-SS
AC 115V
60 Hz
3.0A/ . A
R134a, 3. oz
45°- 110° F
41°- 90° F
25 lbs
Approx. 50 lbs
84 lbs
14.625" x 24.875" x 32.677"
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Boxed Dimensions (W x D x H)
16.14" x 26.1" x 34.65"
16.14" x 26.1" x 34.65"
INSTALLATION INSTRUCTIONS
Before Using Your Ice Maker
Remove all exterior and interior packing material.
Check to be sure that the appliance is in good condition and that the following parts are
included:
1 Ice scoop
1 Ice storage bin
5 ft. Drain hose
9 ft. Water supply hose with female adapter ＆ 1 Locking Clip
1 Instruction manual
Before connecting the ice maker to the power source, let the unit stand upright for 24 hours.
This will reduce the possibility of malfunction in the cooling system from transportation.
Clean the interior surface and ice bucket with lukewarm water using a soft cloth.
IMPORTANT: This ice maker should be installed by qualified personnel.
Positioning Your Ice Maker
Position the unit in a dry and well-ventilated place. Avoid placing the ice maker near any source
of heat or moisture, or in direct sunlight. The recommended ambient temperature should be
between 45° and 110°F.
To allow for proper circulation, the ice maker requires at least a 4" clearance at the back, 1”
clearance at the sides and 1" clearance at the top. The front should be unobstructed. The
installation should allow the unit to be pulled forward for servicing if necessary.
Place unit on a flat surface that is strong enough to support the unit when fully loaded.
The ice maker is designed to be freestanding, recessed (under a cabinet) or built-in.
Leveling the Ice Maker
The ice maker must be level to ensure optimal flow through the evaporator. A unit that is
not level may result in reduced ice production and noise. A carpenter’s level is
recommended to ensure level placement.
The unit can be raised or lowered by adjusting the leveling legs at the bottom of the ice
maker.
o To lower a side of the ice maker, turn the leveling legs to the right.
o To raise a side of the ice maker, turn the leveling legs to the left.
IMPORTANT: When installing in a cabinet or on the floor, you must adjust the feet to level the
ice maker and lock the rollers. If the floor is level, adjust the two front feet to touch the floor.
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Location requirements
INSTALLATION CLEARANCES:
SIDE VIEW
TOP VIEW
Top of unit
2”
Rear of unit
Front of unit
Side
1/4”
Side
1/4”
1/4”
This ice maker should be properly installed by qualified personnel.
To ensure proper ventilation for your ice maker, the front of the unit must be
completely unobstructed.
When installing the ice maker under a counter, follow the recommended spacing
dimensions shown. Allow at least 2" (50.8 mm) of clearance at rear, and 1/4" (6.35 mm)
at sides for proper air circulation. The installation should allow the ice maker to be
pulled forward for servicing if necessary.
Choose a well ventilated area with temperatures above 50°F (10°C) and below 100°F
(38°C).This unit MUST be installed in an area protected from the elements, such as
wind, rain, water spray or drips.
The unit should not be located next to ovens, grills or other high heat sources.
The ice maker requires a continuous water supply with a minimum pressure of 15 psig
and a static pressure not to exceed 80 psig. The temperature of the water feeding into
the ice maker should be between 41°F (5°C) and 90°F (32°C) for proper operation.
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Connecting the water supply
IMPORTANT: Improper water line connection may result in flooding. Professional installation is
recommended. Review state and local plumbing codes before installation.
The ice maker requires a continuous water supply with a minimum pressure of 15 psig
and a static pressure not to exceed 80 psig.
The temperature of the water feeding into the ice maker should be between 41°F and
90°F for proper operation.
Deionized water is not recommended for use with this unit.
Ensure that hoses are not damaged during installation and check for leaks after
connecting the water line.
Connecting the drain line
The drain line must be connected before using the ice maker. If there is a drain line near the ice
maker or if the unit is to be used outside, it is best to drain water to the drain line through the
drain hose provided with the ice maker.
1. Locate the floor drain near the ice maker. The length of the drain hose provided is 5 feet.
Remove the rear drainage plug from the drain outlet at the rear of the ice maker. Connect
the nut of the drain outlet to the water draining hose, and insert the other side of the hose
into the drain line. Never allow the drain hose to hang or loop higher than the bottom of
the ice storage bin.
2. All horizontal runs of drain lines must have a fall of ¼ inch per foot. An air gap will likely
be required between the ice maker drain tube and the drain/waste receptacle. A
standpipe with a trap below it or a floor drain is acceptable for the drain/waste receptacle.
3. Pour 1 gallon of water into the ice storage bin to check for leaks in the drainage system.
Tighten any connections that leak.
IMPORTANT: This ice maker is not a freezer. Infrequent drainage will cause a high rate of
melting in the ice storage bin.
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3
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Connecting the water line
Step 1 , Press the O-ring collect and Pull out the plug;
Step 2 , Insert the 1/4'' tube to the quick fitting;
Step 3 , Insert the locking clip to the quick fitting;
Step 4 , Connect the female adapter to faucet, open up and CHECK FOR LEAKS.
OPERATING YOUR ICE MAKER
IMPORTANT: Although the unit has been tested and cleaned at the factory, due to long-term
transit and storage, the first batch of cubes must be discarded.
Control Panel Buttons and LEDS
Ice Size Adjustment
1.Press and hold the “Adjust” button for at least 3 seconds. The unit will enter the Ice Size
Adjustment mode. The “HARVEST” LED (yellow) will be blinking continuously during the ice
size adjustment. Release the button when the LED blinks continuously to adjust the ice size.
2.While in the Ice Size Adjustment mode, press the “Clean” (-) button or the “Mode” (+) button
for the desired ice size.
1. Bin Full (Red) LED: Bin full indicator light
When this is lit, the ice storage bin is full of ice or there is something blocking the bin-full
probe. The unit will stop working. When ice cubes are removed from the ice storage bin,
freeing the bin-full probe, the red LED will remain flashing for 3 minutes, then the unit will restart
and return to the ice making mode.
2. Ice Making(Green) LED: Ice making indicator light
When this is lit, the unit is working in the ice making mode controlled by a
temperature probe on the evaporator. When the green LED flashes, the unit is working in the
ice making mode controlled by a fixed timer.
3. Ice Harvest (Yellow) LED: Ice harvest indicator light
When this is lit, the unit is working in the ice harvest mode controlled by the ice-full probe.
4. Mode button: Mainly for service. When this is pressed, the ice making mode changes to the
ice harvest mode or vice versa. The mode can be judged from the status of the green and
yellow LEDs.
5. Adjust button: Mainly for service. When it is pressed over 3 seconds, the unit will enter
the Ice Size Adjustment mode. The mode can be judged from the status of the yellow LED.
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Reversing the door swing
Tools needed: flathead screwdriver, Phillips screwdriver
IMPORTANT: Before you begin, unplug the ice maker or disconnect power.
To remove door from hinges:
1. Using a flathead screwdriver, separate the axis from Hinge 1. Set aside.
2. Open the door about 20°around the axis of Bottom Hinge 2, then lift the door off
Bottom Hinge 2 and set door aside.
To replace door on hinges:
1. Using a flathead screwdriver, remove the plug buttons from the screw holes opposite
the door hinges, top and bottom. Set aside.
2. Replace the axis on the Hinge 1 and tighten it firmly. Remove Hinge 1 and place it on
the opposite bottom side.
3. Remove Hinge 2 and place it on the opposite top side. Separate the axis from Hinge 2
and set it aside.
4. Align the door on Bottom Hinge 1 and replace axis on Hinge 2. Tighten it firmly.
Place the handle on the side of the door away from the hinge side.
5. Push the plug buttons into the original screw holes. See Figure below.
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0
Smaller ice setting: By pressing the “Clean” (-) button, you can decrease the size of the ice
cubes. The “ICE” LED (green) will flash as you lower the ice size and will finally be blinking at
the setting of smallest ice size.
Larger ice setting: By pressing the “Mode” (+) button, you can increase the size of the ice
cubes. The “BIN FULL” LED (red) will flash as the larger size is set and will blink when the
setting of largest ice size has been reached.
After 10 seconds without any operation, the unit will return to the previous mode.
NOTE: If during the ice size adjustment mode the “BIN FULL”, “ICE” and “HARVEST” LEDS
blink all at once, this indicates that the unit is in the regular (middle) setting of the ice size.
When the machine is in the cleaning stage or ice full stage, the ice size adjustment mode
cannot be accessed
Making Ice
Once the ice maker has been properly installed, it is ready for operation.
Turn on the water tap, let the water trough fill, then set the ON/OFF button to the ON
position
on
the front panel. The ice maker will start working automatically.
After 3 minutes, the machine will automatically switch
to the freeze cycle, and the sound of
water flowing will be heard.
When the batch of ice has been fully formed, ice will automatically be harvested to the ice
storage bin.
When the ice storage bin is full, the sheet of cubes will not fall completely and will hold the
ice-full probe open. The machine stops making ice automatically.
The unit will start making ice again after the ice cubes are removed and the ice-full probe
swings back to operating position.
IMPORTANT:
Never turn the water supply tap off when the ice maker is working.
Never touch evaporator when unit is running.
To promote proper ice formation and reduce melting, keep the ice maker door properly
closed except when taking ice from the unit.
Ice Maker Cycles
Your Ice Maker has two distinct cycles it will run.
Freeze: During the freeze cycle, the compressor is pumping refrigerant, the fan motor is
blowing air, and the water pump is circulating water. When the batch of ice has been fully
formed, the ice maker stops and begins the Harvest cycle.
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Harvest: During the harvest cycle, the compressor is still operating, but the water pump has
stopped. The ice cubes will slide off the evaporator into the storage bin, and the freeze cycle
will restart when all the cubes have been harvested.
NOTE: A complete cycle of the two stages takes between 15 and 40 minutes, depending on
temperature and operating conditions.
How Your Ice Maker Uses Water
The ice maker begins with a fixed amount of water that is contained in the water trough. As the
water flows to the freezing evaporator surface, the portion of water that does not contain mineral
impurities freezes and sticks to the ice cube molds. The water containing impurities falls back into
the water trough. During the ice making process, fresh water enters the water trough while the
water in the trough freezes continuously in the evaporator.
Sounds
Your new ice maker may make sounds that are not familiar to you. Most of the new sounds are
normal. Hard surfaces like the floor and walls can amplify the sound. Sounds may be caused by:
Rattling noises coming from the flow of the refrigerant or the water line. Items stored on top
of the ice maker can also make noises.
The high-efficiency compressor may make a pulsating or high-pitched sound.
Water running may make a splashing sound.
You may hear air being forced over the condenser by the condenser fan.
During the harvest cycle, you may hear the sound of ice cubes falling into the ice storage
bin.
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CARE AND MAINTENANCE
Periodic cleaning and proper maintenance will ensure efficiency, top performance, and a long life
for your ice maker. The maintenance intervals listed are based on normal conditions.
NOTE: Never keep anything in the ice storage bin that is not ice: objects like wine and beer bottles
are unsanitary and labels may slip off and plug up the drain.
Cleaning
Never use solvent based cleaning agents or abrasives on the interior of the unit. These cleaners
may transmit taste to the ice cubes and damage or discolor the interior.
Exterior: The door and cabinet of the ice maker can be cleaned with a mild detergent and warm
water solution. Use a soft sponge and rinse with clean water. Dry with a soft clean towel.
Interior: The ice storage bin should be sanitized occasionally. The ice water trough should
be cleaned before the ice maker is used for the first time and after an extended period of
inactivity.
o Unplug or disconnect the power supply to the unit.
o Open the door and remove the removable ice storage bin. With a clean cloth, wipe the
interior of unit and ice bin with a sanitizing solution made of 1 ounce of household
bleach or chlorine and 2 gallons of hot (95ºF–115ºF) water.
o Rinse thoroughly with clean water
o Connect a hose to the drain outlet at the rear of the unit to drain water completely.
o Replace the ice storage bin in the ice maker and then reconnect the power to the unit.
Condenser
The condenser should be cleaned at least once every six months. A dirty or clogged
condenser prevents proper airflow, reduces ice making capacity, and causes higher than
recommended operating temperatures that may lead to component failure.
o Unplug or disconnect the power supply to the unit.
o Remove the two screws on the front cover and gently pull the cover off.
Locate the condenser filter. This can be lifted out and cleaned with a brush or running
water. Remove dirt and lint from the condenser fins and the unit compartment with the
brush attachment of a vacuum cleaner. Do not touch the fins by hand as they are sharp.
o Replace the filter and front cover, and then reconnect the ice maker to the power supply.
Water Distribution Tube
When ice cubes are incompletely formed or the output of ice cubes is low, the water
distribution tube may be blocked. Set the power switch to the OFF position, rotate the water
distribution tube, locate the holes in the distribution tube and use a pointed object such as a
toothpick to dredge the holes. Rotate the water distribution tube back to its original position. If
the tube is badly blocked, clean it as follows:
o Shut off the water supply and disconnect the water hose from the distribution tube.
o Lift the right side up and then remove the distribution tube.
o With a brush, clean the tube with a dilute solution of warm water and a mild detergent
such as dishwashing liquid. After removing the dirt and lint from the surface, rinse the
tube with clean water.
o Replace the distribution tube and then reconnect the water supply.
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Ice-making system
Minerals removed from water during the freezing cycle will eventually form a hard, scaly
deposit in the water system. Cleaning the system regularly helps remove the mineral scale
build up. Hard water and a less effective filter may require the cleaning system to be cleaned
more regularly, up to once every 6 months.
o Ensure that there is no ice on the evaporator. If ice is being formed, wait for the cycle to
complete before turning the ice maker OFF.
o Remove all ice from the ice storage bin.
o Keep the ice maker connected to the water supply. Pour 8 oz. of Ice Maker Cleaning
Solution (nickel-safe) into the water trough. Wait 5 minutes, then press the ON and
Clean buttons at the same time. The Cleaning cycle will initiate and the unit will run the
Automatic Clean Mode.
o The unit will complete the Cleaning cycle after 30 minutes, or the cycle can be stopped
by pressing the Clean button again, after which the unit will progress to the freeze stage.
Allow at least 20 minutes in Automatic Clean Mode for proper cleaning. After cleaning,
press the ON/OFF switch again. Use a drain hose on the front of the water trough to
drain off the waste water to a convenient container. Do not drain the waste water to the
inside of the cabinet.
o Repeat steps 3 and 4 three times (without the Ice Maker Cleaning Solution) to rinse the
ice making system thoroughly.
o Prepare a sanitizing solution made of 1 ounce of household bleach and 2 gallons of hot
water (95º to 115ºF). Wipe the entire bin inside and outside, covering the entire surface
of the walls.
o Fill a spray bottle with the sanitizing solution and spray all corners and edges, making
sure to cover all surfaces with the solution. Allow the solution to rest for 3 minutes, then
wipe dry.
o Repeat step 3 and 4 once more to rinse the ice making system again.
o Set the Power switch to the ON position. The machine will return to the regular ice
making mode. Discard the first batch of ice.
IMPORTANT: The Ice Maker Cleaning Solution contains acids. Do NOT use or mix with any other
solvent-based cleaner products. Use rubber gloves to protect hands. Carefully read the material
safety instructions on the container of the ice machine cleaner. Discard the first batch of ice
produced after cleaning.
Long Term Storage or Relocation
If you are intending to not use the ice maker for a long period of time, or want to relocate the ice
maker, follow the steps below.
1. Shut off the water supply at the main source.
2. Disconnect the water supply line from the water inlet.
3. Shut off the electric supply at the main electrical power source.
4. Take out the ice storage bin to remove any remaining ice and water. Dry the bin.
5. Connect the drain hose to drain out any water, and then plug the drain outlet once complete.
6. Pull off the drainage tube of the water trough to drain off all water.
7. Leave the door open to allow for circulation and to prevent mold and mildew.
8. Leave water supply line and power cord disconnected until ready to reuse.
W W W . V I N O T E M P . C O M
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PROBLEMS WITH YOUR ICE MAKER
Most common problems can be solved easily, saving you the cost of a possible service call. Try the
following suggestions to see if you can solve the problem before contacting Vinotemp at
info@vinotemp.com.
TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
Ice Maker does not operate
Ensure ice maker is plugged in to electrical outlet.
Check for a blown fuse and replace if necessary.
Check if the power button is on.
Remove any ice cubes and ensure ice-full probe is free of ice.
Water does not feed in after
Ice Maker starts
Turn on the water supply tap.
Reconnect the water supply line.
Ice Maker makes ice but bin
does not fill completely
Clean the condenser if dirty.
Check for proper air flow and ventilation.
Ensure that the ice maker is not near any heat source.
Ensure that the ambient temperature and water temperature is
within the acceptable range.
Water is leaking from the Ice
Maker
Normal condensation or water may fall during ice removal.
Tighten the water supply connection to ensure no leakage.
Ensure drain pipe is not higher than drain outlet.
Ice cubes are partially formed
or white at the bottom
Check for proper water supply pressure.
Check if water supply or filter is restricted.
Check for a water leak at the water trough.
Ice Maker makes noise during
operation
Sounds may be normal, refer to “Sounds” (pg. 12).
Level and lock the feet to ensure level standing.
Ice Maker stops suddenly
while making ice
Check the power supply line.
Ambient temperature may be high. Disconnect the ice maker
until the ambient temperature is within allowed range.
The ice storage bin may be full. Remove some ice cubes and
ensure the ice-full probe is free of ice.
Scaling occurs frequently
The hardness level of the water may be too high. Install a
water-softening device in front of the water inlet.
Water leaks from the ice
storage bin
The drain hole below the ice storage bin may be blocked.
Remove the ice storage bin and clean the drain hole.
The drain hose may be improperly placed higher than the floor
of the ice storage bin. Check the hose to make sure water can
drain without hindrance.
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TERMS & CONDITIONS
Shipping/Delivery fees are the responsibility of the Purchaser. Seller is not responsible for
the carrier’s missed/Non delivery for any reason. Delivery is curbside. Optional upgrades in
delivery service is an additional fee. If upgraded delivery service cannot be performed
properly, Purchaser agrees to accept delivery curbside and the difference in upgraded cost
will not be refunded. If item with free shipping/freight is canceled in transit, a charge of 25%
of the price of the unit/s plus freight costs both ways will be charged. All damages must be
noted at time of delivery on BOL and Seller to be notified within 48 hours of delivery of such
damage. Purchaser acknowledges if cancelation is authorized by Seller, a 35% restocking
fee and freight both ways will be charged. No cancelation or refund on made-to- order
products. If an order has been placed and production has not started, cancellation fee of
15% of total amount will be charged. Cancelled orders paid by Credit Card will have an
additional fee of 3% deducted from the total refund. Refurbished units are sold as is.
Purchaser assumes risks to the quality and performance of goods and assumes the costs
of all necessary service or repair not covered herein.
(Box here for check mark) Accept Terms & Conditions
Vinotemp International Corp. (“Seller”) and the person or entity that acquires these goods
from Seller (“Purchaser”) hereby fully agrees to the following terms and conditions of the
sale: Shipping/Delivery fees are the responsibility of the Purchaser whether freight prepaid
or freight collect. Seller assumes responsibility for the goods sold to the Purchaser until the
goods have reached Purchaser’s delivery address (FOB Destination) and the delivery
receipt is signed clear. Seller is not responsible for the carrier’s late delivery, missed delivery,
unpaved roads, remote locations, stairs, elevators, narrow door openings and other such
issues in attempting to fit or deliver the goods into the Purchaser’s location. Delivery to
remote locations may require additional fees. Remote location may be defined at the
discretion of the carrier as more or less than 50 miles from the nearest major city. Purchaser
assumes all responsibility for additional costs related to freight such as access,
measurement, installation, hookup, wiring, moving and storage of the goods, flight of stairs,
carrier’s inability to safely and/or adequately deliver, inability to use the building elevator to
lift the goods, narrow openings, along with any additional costs to deliver or redeliver the
product properly. Make sure to review access to the property and size of the product
ordered. The transportation of all goods is subject to the terms and conditions which the
carrier imposes on Purchaser. Installation is the responsibility of the Purchaser. If white
glove delivery was ordered and cannot be performed properly, or access is hindered in any
way, Purchaser agrees to accept delivery curbside (delivery service cannot be refunded). If
Purchaser will-calls or pays for their own freight responsibility transfers to the Purchaser
when the Purchaser or Purchasers freight company picks up the unit from Seller. Freight
quoted are either curbside, threshold or white glove. Standard white glove delivery is main
floor, easy access and NO STAIRS, Doors, aligned feet attached (if necessary) and removal
of packaging, additional fees for additional requests. Each service has a different rate and
will require additional fees. If freight is not charged (Free Shipping or Freight Included) and
the order is cancelled after shipping, a freight charge of 25% of the cost of the unit, each
direction will be charged. Item swap outs are arranged as curbside delivery and pickup
unless noted otherwise. There is no white glove service for returns. Approved returns must
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have original and/or proper packaging. Swap-outs (Delivery and Pick up are at the same
time) Original unit must be packed and ready for carrier pick up at time of delivery of new
unit. Packaging of old unit must be adequate for shipping, not oversized or on a pallet if unit
was not originally delivered on a pallet. Carrier will not drop off new unit if the original unit is
not ready. If the carrier has to make a second attempt, customer will be subject to additional
charges for the attempted delivery and for any packaging issues. Deliveries include ONE
attempt by the shipping company to deliver the product to the consumer. If for any reason
the customer is unavailable to accept the order and the product is undeliverable under any
circumstances, the customer will be responsible for any extra shipping and handling
charges.
We are a manufacturer not a shipping company, deliveries are done by a 3rd party service.
Email us at [email protected] for a quote or any additional information. Freight discussed
is Continental USA (excluding Alaska, Puerto Rico, Hawaii), cost is additional please email
[email protected] for a quote.
California Proposition 65 Warning: The products sold on this ecommerce website and to
the public may contain chemicals and other substances known to the State of California to
cause cancer and birth defects and other reproductive harm.
Totes made of vinyl, imitation leather, and/or leather material contain lead and/or other
substances that are known to the State of California to cause cancer, birth defects and other
reproductive harm.
Microfiber “Plastic microfiber” means a small synthetic particle that is fibrous in shape, less
than 5 millimeters in length, and is released into water through the regular washing of textiles
made from synthetic material.
Composite wood: May contain formaldehyde.
Galvanized metal and some of its constituents contain lead and/or other substances that are
known to the State of California to cause cancer, birth defects and other reproductive harm.
Products made of vinyl contain lead, Diethyl Hexyl Phthalate (DEHP), and/or other
substances that are known to the State of California to cause cancer, birth defects and other
reproductive harm.
Acrylic may contain Acrylic Acid and/or other substances that are known to the State of
California to cause cancer, birth defects, and other reproductive harm.
Appliances may contain tin or lead in either the paint or the controllers, and/or other
substances that are known to the State of California to cause cancer, birth defects, and other
reproductive harm.
Our barware items may contain plastic, acrylic, enamel, crystal, metal and/or other
substances that are known to the State of California to cause cancer, birth defects, and other
reproductive harm.
Appliances may contain Tin, Lead or Nickel
Damage: All damages must be noted at time of delivery. If a bill is signed that there is no
damage, buyer accepts delivery as free and clear. Any claim for damages of the goods,
when FOB Destination, that incurred during shipment by the carrier are insured and handled
directly with the carrier by the Seller if noted on the receipt and notified within 48 hours of
delivery. OPEN AND INSPECT YOUR DELIVERY. When FOB Destination, if the item is
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damaged by the freight company, and Purchaser cancels rather than accepts a replacement,
the order can be cancelled by paying for freight costs both ways and a 35% restocking fee
for stocked items. No cancellation or refunds on custom/made or made to order products.
When shipped 3rd Party (FOB Warehouse), Purchaser assumes all responsibility for
delivery, payment of freight and freight claims for damages during shipment. Manufacture
defects will be handled directly with Seller, subject to the limited warranty below.
Fees: All sales are final. Unless authorized in writing by the Seller, Purchaser may not return
the goods under any circumstance. If Seller agrees in writing to take back stocked goods,
there will be a restocking/service fee that is 35% of the purchase price of the goods and
freight both ways (product must be new, unused, and in original packaging). If Purchaser
returns goods claiming that the goods are defective and goods are found to be in working
condition by the Seller, Purchaser is liable for the cost of freight both ways plus and a service
fee that is 35% of the purchase price of the goods. Built to Order and Custom products are
nonreturnable, nonrefundable. Purchaser must notify Seller of nonconforming goods within
48 hours of receipt, after which time all goods are deemed accepted by the Purchaser. If an
order has been placed and production has not started, cancellation of your order will be a
15% charge. If Purchaser tenders payment with a check that has insufficient funds (NSF), a
collection fee plus NSF fee of $50 will be added to the invoice, which Purchaser agrees to
pay promptly. If Purchaser puts a
stop payment on a check or credit card for any reason, Purchaser agrees to pay for all costs
associated with the Seller’s collection or litigation of such a claim, including, without
limitation, general and special damages, court costs and attorneys’ fees. Finance charges
begin the date of invoice. Title to the goods reverts back to the Seller in the case of
nonpayment of goods or services. All fees and costs to retrieve the product, cost of freight,
legal costs, collection fees and court fees, credit card fees and interest rate of 18% (annual
rate) will be the responsibility of the Purchaser. In a credit card dispute, Purchaser assumes
and must immediately pay any “credit card arbitration” fees and chargeback fees which the
credit card companies charge at the time of the chargeback. Cancelled orders using a Credit
Card will have an additional fee of 3% deducted from the refund. Any disputes not resolved
within 30 days from the invoice date will be reported to credit reporting agencies.
LIMITED WARRANTY: Seller warrants that the goods will be free of defects in materials
and workmanship as follows:
Furniture style (wood) wine cabinets made in the U.S.: all cooling unit parts only for a period
of 1 (year) year; cabinetry and labor (uninstalled) for a period of 12 (twelve) Months (Model
numbers “Vino” and “Custom”.
Metal cabinet units (appliances) (compressor) (made in China and Denmark)(Model
numbers start with EL, VT, IL, or EP: parts and labor for cooling system and cabinetry for a
period of 12 (twelve) months.
Thermoelectric Units: 90 (ninety) days (including Wine and Beverage Coolers, Beer
Dispensers, Humidor, Portofino Wood Cellars, and Refrigerators). (Models start with EL, VT,
IL or EP). WineMate and Cellar Tec (WM, Wine Mate or CT)(Wine Cooling Units) Split and
Ducted Systems and other installed cooling units are parts only for 1 year, no labor. Self
Contained WineMate Cooling Systems are 1 year parts, 1 year labor. Removal and
reinstallation of cooling units is not included.
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Wine Accessories, Racking Systems, Parts and Other miscellaneous items is a 30 day
warranty.
Il Romanzo units: Warranty 90 (ninety) days. Replacement part 12 (twelve) months from the
date of sale.
Brama: 1 year warranty from date of purchase.
Non-New Units (Scratch & Dent/Refurbished/Floor Models), warranty for compressor units
is 90 days from your dated invoice and 30 days for thermoelectric units (parts for function
only, not cosmetic defects). These units are refurbished and sold as is; Purchaser assumes
risks to the quality and performance of goods and assumes the costs of all necessary service
or repair not covered herein. Extended warranties via New Leaf may not be purchased on
Non-New Units. Delivery is curbside. Upgrades in delivery will require an additional fee.
Element Grills (via Element Products LLC), grills have a thirty day limited parts warranty on
grill accessories.
If a model is not listed here will have 90 day warranty on parts only if it’s a new item.
Parts and Repairs: Warranty on in-house repairs: 90 days parts and labor for compressor;
30 days parts and labor for Thermoelectric; Customer is required to put down a labor deposit
of $75 for Thermoelectric units; $150 for compressor based Wine Coolers and $195 for
WineMate units which will be kept if a unit is found to be in good working condition. Customer
is responsible for freight costs to us.
Warranty on parts purchased: 30 days; if part fails within 30 days of purchase, customer is
to ship us back the part; upon inspection, if defective, VT will send replacement part at no
charge.
If a purchaser claims a product is “defective” with regards to refrigeration, Purchaser must
obtain a letter from a qualified refrigeration technician at the Purchaser’s cost to verify that
the unit was installed properly, with proper ventilation and the unit is truly malfunctioning due
to a manufacturing defect.
Removal or reinstallation of a unit is not included in warranted costs. Purchaser’s exclusive
remedy is limited at Seller’s option to repair or replace defective part[s] with either new or
reconditioned part[s]. Purchaser is responsible for shipping the unit prepaid to a designated
facility and Seller will pay return shipping charges in the continental United States for items
repaired under warranty within 12 (twelve) months from date of sale. The returned unit must
be packaged correctly, with enough protection to ensure the unit is not further damaged.
Oversized or lack of packaging is not permitted and will be refused. Replacement or
exchanged units will be returned to Purchaser through curbside delivery only. Any redelivery
fees are the Purchasers responsibility. Since the natural variation in texture, density, grain,
color, tone, and shade of wood is unavoidable; Seller does not guarantee the texture, color,
tone, or shade of the wood: nor does seller guarantee the colorfastness of wood or against
peeling, chipping, cracking, or scratching. Note: Unfinished wood is subject to warping; all
wood surfaces must be sealed before placing cellar into service. Make sure doors are
aligned by reviewing the owner’s manual. Improper repair or placement of the unit will void
the warranty. Any third party repair facility must be preapproved in writing by Seller, before
providing replacement parts under warranty. Change Orders: Custom units already in
production that require a change will be subject to a change order fee.
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Storage Fees: When having an item serviced by a Vinotemp service technician at the
Vinotemp facility, Purchaser agrees to pick up their repaired item or make arrangements for
return shipping within a 30 day period once they have been notified by Vinotemp through
phone call, email, or letter that their unit is ready for pick up. If the item remains in the
Vinotemp warehouse after 30 days but no longer than 60 days, the Purchaser will incur
additional storage fees of 2%. After 60 days in storage, the item will become property of
Vinotemp. For custom units with deposits: If product is not picked up or shipped within 60
days of completion, Purchaser deposit is forfeited and product becomes the property of
Vinotemp. Warranty period is from the date of sale (not from shipping, delivery, nor
installation). All completed cabinetry, racking, or other custom work must be picked up or
shipped within a period of 14 days after Vinotemp has notified the Purchaser by phone call,
email, or letter. Any completed cabinetry, racking, or other custom work stored longer than
14 days will incur an additional monthly storage fee. After 60 days, the product will become
property of Vinotemp.
This Limited Warranty does not cover damage due to such things as accident, misuse,
abuse, mishandling, neglect, acts of God, fires, earthquakes, floods, high winds,
government, war, riot or labor trouble, strikes, lockouts, delay of carrier, unauthorized repair,
or any other cause beyond the control of the Seller, whether similar or dissimilar to the
foregoing. Seller is not responsible for any damages caused to Purchaser's property
resulting from the goods. This limited warranty applies only inside the Continental US
(Alaska, Puerto Rico, Hawaii and other territories/countries are not warranted). Purchaser
understands and acknowledges that the goods sold here are wine cellars, cigar humidors,
and/or other similar units which house wine or cigars or other items. Purchaser assumes all
risk of using these units, including risk of spoilage, humidity variations, temperature
variations, leaks, fire, water damage, mold, mildew, dryness and similar and any other perils
that might occur. Seller is not responsible for incidental or consequential damages, and there
are no warranties, expressed or implied, which extend beyond the Limited Warranty
described above. Warranty and liability are nontransferable. The implied warranties of
merchantability and of fitness for a particular purpose are hereby expressly disclaimed.
Some states do not allow the exclusion of incidental or consequential damages, or a waiver
of the implied warranties of fitness and/or merchantability, so the above limitations may not
apply to you. This warranty gives you specific legal rights and you may also have other rights
which vary from state to state. Seller disclaims any indemnification for claims of infringement
of any intellectual property of protectable nature. In the event of any dispute between Seller
and Purchaser arising out of or relating to these terms and conditions or to the goods sold
generally, Purchaser must first file a written claim with Seller within ten days of the
occurrence giving rise to the claim and wait an additional thirty days for a response before
initiating any legal action. The sale and all terms are subject to Nevada law. Any legal
proceeding arising out of or relating to these terms and conditions or to the goods sold
Purchaser shall bring, solely and exclusively
in Clark County. In no event may Purchaser initiate any legal proceeding more than six
months after the occurrence of the event giving rise to the dispute. Seller may make
nonpayment claims until debt is paid in full. Any dispute or claim relating in any way to these
to the Terms and Conditions, the Website, or any products or services sold or distributed by
or through this Website, store, or catalog will be resolved by binding arbitration, rather than
in court, except that you may assert claims in small claims court if your claims qualify. The
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Federal Arbitration Act and federal arbitration law apply to the Terms and Conditions. We
each agree that any dispute resolution proceedings will be conducted only on an individual
basis and not in a class, consolidated or representative action. If for any reason a claim
proceeds in court rather than in arbitration we each waive any right to a jury trial. Both parties
agree to bring suit in court to enjoin infringement or other misuse of intellectual property
rights.
The above terms and conditions are the only ones governing this transaction and Seller
makes no oral representations of any kind. These Terms and Conditions can only be
modified in writing, signed by both Purchaser and Seller.
SPECIFIC WARRANTY BELOW for SCRATCH & DENT/OPEN BOX/
REFURBISHED/FLOOR MODELS/ CLOSEOUTS, OVERSTOCK: TERMS AND
CONDITIONS OF SALE
Vinotemp (and its brands Element, Wine Mate, Cellar Tec, Apex Wine Racks, Epicureanist
Il Romanzo, Brama(“Seller”) and the person of the entity that acquires these goods from
Seller (“Purchaser”) hereby fully aggress to the following terms and conditions of the sale:
1. Freight: Vinotemp is not a freight, moving or installation company, if Freight is arranged
for the Buyer, the Seller assumes no responsibility for the goods sold to the Purchaser once
the goods have left the Seller’s premises, including, but not limited to, late delivery by the
moving carrier, or for events caused by any difficulty carrier incurs in attempting to fit the
goods into the Purchaser’s place of business or residence due to the size of the goods or
otherwise, such as the disassembly and reassembly of the goods. Purchaser assumes all
responsibility for delivery, payment of freight, extra fees, access, measurement, installation,
hook-up, moving and storage of the goods. The transportation of all goods is subject to the
terms and conditions which the moving carrier imposes on Purchaser including, but not
limited to, additional charges imposed per flight of stairs, and/or additional charges resulting
from the carrier’s inability to safely and/or adequately use the building elevator to lift the
goods to an upper floor. Any claim for damages incurred during shipment by the carrier of
the goods are insured and handled directly with the carrier and must be noted at time of
delivery.
2. All sales are final, and unless authorized in writing by the Seller, Purchaser is not entitled
to return goods, under any circumstances. If Purchaser refuses to accept goods, the
Purchaser is liable for the return and cost of freight both directions and a restocking/service
fee that is 35% of the purchase price of the goods. Purchaser must notify Seller of non-
conforming goods within four days of delivery, after which time all goods are deemed
accepted.
3. If Purchaser tenders payment with a check that has insufficient funds (NSF), or stops
payment on a check or credit card for any reason, Purchaser agrees to pay for all costs
associated with the Seller’s connection or litigation of such a claim, including without
limitation extra damages, court costs, collection fees and attorney’s fees. Finance charges
begin the date of invoice. Collection fees plus NSF fee of $50 will be added to your invoice,
which you agree to promptly pay. Title to the goods does not pass until payment is received
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i n f o @ v i n o t e m p . c o m
in full by Seller and Seller retains a security interest in the goods until they are paid for in
full. If the credit card dispute goes to arbitration, Buyer agrees to pay for credit card
arbitration fees.
4. LIMITED WARRANTY on Non-New Units (Scratch & Dent/Refurbished and Floor
Models): warranty for compressor units is 90 days from your dated invoice and 30 days for
thermoelectric units (parts for function only, not cosmetic defects). These units are
refurbished and sold as is; Purchaser assumes risks to the quality and performance of goods
and assumes the costs of all necessary service or repair not covered herein. Wine
Accessories, Racking Systems and other items not mentioned are not warranted. There is
no warranty on parts purchased separately. Removal and re-installation of unit is not
included in warranted labor. Purchaser’s exclusive remedy is limited, at Seller’s option; to
repair or replace defective part[s] with either new or factory reconditioned part[s]. Purchaser
is responsible for shipping the unit pre-paid to designated facility and Seller will pay return
shipping charges in the continental United States for items repaired under warranty. Since
the natural variation in texture, density, grain, color, tone and shade of wood is unavoidable;
Seller does not guarantee the texture, color, tone or shade of the wood: nor does seller
guarantee the colorfastness of wood or against peeling, chipping, cracking or scratching.
Note: Unfinished wood is subject to warping; all wood surfaces must be sealed before
placing cellar into service. Improper placement of the unit will void the warranty. By Vinotemp
in writing, any 3rd party repair facility must be pre-approved before providing parts free of
charge.
5. Freight: If As-Is unit is shipped including freight and delivery is denied, customer is
responsible for freight to and from buyer. Other costs Buyer is responsible for is storage,
repackaging, and attempted delivery fees.
6. Vinotemp does not cover damage due to such things as accident, misuse, abuse,
mishandling, neglect, acts of God, fires, earthquakes, floods, high winds, government, war,
riot or labor trouble, strikes, lockouts, delay of carrier, unauthorized repair, or any other
cause beyond the control of the Seller, whether similar or dissimilar to the foregoing. Seller
is not responsible for any damages caused to Purchaser's property resulting from the good.
This limited warranty applies only inside the Continental US. (Alaska, Puerto Rico and
Hawaii are not warranted.)
7. Purchaser understands and acknowledges that the goods sold here are wine coolers,
appliances, cigar humidors, and/or other similar units which may house wine or cigars or
other consumables. Purchaser assumes all risk of using these units, including risk of
spoilage, humidity variations, temperature variations, leaks, fire, water damage, mold,
mildew, dryness and similar perils that might occur.
8. UNLESS OTHERWISE PROVIDED BY APPLICABLE LAW, SELLER IS NOT
RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND THERE ARE
NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE
DESCRIPTION ON THE FACE HEREOF; WARRANTY AND LIABILITY ARE NON-
TRANSFERABLE. THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF
FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY EXPRESSLY DISCLAIMED.
SELLER DISCLAIMS ANY INDEMNIFICATION FOR CLAIMS OF INFRINGEMENT OF
ANY INTELLECTUAL PROPERTY OF PROTECTABLE NATURE.
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9. In the event of any dispute between Seller and Purchaser arising out of or relating to these
terms and conditions or to the goods sold generally, Purchaser must first file a written claim
with Seller within thirty days of the occurrence giving arise to the claim and wait an additional
thirty days for a response before initiating any legal action. Any legal proceeding arising out
of or relating to these terms and conditions or to the goods sold generally shall be brought
solely in Clark County. The prevailing party in any such proceeding is entitled to its attorney’s
fees and costs. In no event may Purchaser initiate any legal proceeding more than six
months after the occurrence of the event giving rise to the dispute.
10. Delivery is curbside. Upgrades in delivery will require an additional fee.
The above terms and conditions are the only ones governing this transaction and Seller
makes no oral representations of any kind. These Terms and Conditions can only be
modified in writing, signed by both Purchaser and Seller. 02/05/2019
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SERVICE & IMPORTANT NOTICE
Upon receipt and inspection of unit, the supply cord must be replaced if it is damaged.
Contact our customer service at 1-800-777-8466 or info@vinotemp.com.
The manufacturer has a policy of continuous improvement on its products and
reserves the right to change materials and specifications without notice.
WARNING:
Please do not place the unit within reach of children.
For adult use only.
Contact info@vinotemp.com with any questions or visit
www.vinotemp.com
732 S. Racetrack Road
Henderson, HV 89015
www.vinotemp.com
Vinotemp is a registered trademark of Vinotemp International. All products, features, and services are subject to
change without notice. We cannot guarantee the accuracy of the contents of this document. We disclaim liability for
errors, omissions, or future changes.
© 2020 Vinotemp International. All rights reserved.
PN:1866820003
