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36
If troubleshooting did not solve your issue contact Customer Service ~ Customer service; Page 4
Creasing. Laundry load exceeded.
Unsuitable program selected.
Do not exceed the maximum load for selected pro-
gram. Remove items of laundry immediately after the
end of the program, hang them up and pull into shape.
Turn program selector to Off.
~ Program selection table; Page 28
Select Wrinkle Block button to prevent the laundry
from creasing or wrinkling.
~ Wrinkle Block; Page 29
Drying result is not sat-
isfactory (laundry feels
too damp).
Warm laundry may feel more damp
than it really is.
Remove items of laundry immediately after the end of
the program and turn the program selector to Off.
The selected program does not suit
the load.
Use another drying program or, in addition, select the
time program.
~ Program selection table; Page 28
Dryness level is not adjusted. Use Dry Level to adjust the dryness level.
~ Dry Level; Page 29
Fine layer of limescale or detergent
and textile care products residues
on the moisture sensors.
Clean the moisture sensors.
~ Cleaning the moisture sensors; Page 33
Program termination e.g. main
power supply failure, door open or
maximum drying time reached.
See the problem(s) mentioned in this table.
Initial load is too wet. Spin laundry at higher speed in the washing machine,
before drying.
Switch off the dryer, and than turn it on again.
Drying time too long. Lint filter and/or Condenser is dirty. Clean lint filter
~ Cleaning the lint filter; Page 30
and/or Condenser.
~ Cleaning the Condenser; Page 32
Insufficient supply of ambient air for
cooling.
Air inlet possibly blocked.
Ensure that cool ambient room air can freely circulate
near the dryer.
~ Installation for best performance; Page 9
Do not obstruct the air inlet on the front of the dryer.
Ambient temperature is lower than
59°F/15°C or higher than 86°F/
30°C .
Ensure the ambient room conditions are within this
range.
Program does not start
Finish in (remaining)
time is displayed.
A delayed starting time has been
selected and activated.
Drying cycle will begin at proper time to complete at
the selected Finish in time.
Program does not start
- D symbol lit up.
Childproof look is activated. Deactivate Childproof look.
~ Childproof lock; Page 25
One or more indicator
lights are flashing.
Lint filter or/and Condenser is dirty. Clean lint filter or/and Condenser (see solution of the
problem(s) in this table above).
Installation conditions are not ade-
quate.
Check the installation conditions.
~ Electrical Connections; Page 16
Fault in program sequence or mal-
function.
Switch off the dryer, allow it to cool down, switch back
on and restart the program.
Power failure. Remove laundry from the dryer immediately and
spread out. This allows the heat to dissipate. Be care-
ful as the door, the drum and the laundry may be hot.
Problem Possible cause(s) Solution(s)
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