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EN - 28
FAULT POSSIBLE CAUSE TROUBLESHOOTING
There is detergent residue
on your laundry after
washing
Non-dissolving particles of some
detergents may appear on your
laundry as white spots.
Perform an extra rinse, or clean your laundry with
a brush after it dries
There is detergent residue
on your laundry after
washing
There is untreated oil, cream or
laundry
Use the amount of detergent as instructed on the
packaging in the next wash
Spinning operation is not
performed or runs late.
No fault. Unbalanced load control
system has been activated.
The unbalanced load control system will try
to spread your laundry evenly. The spinning
operation will begin once your laundry is evenly
spread.
Place the laundry in the machine in a balanced
fashion next time.
The load detection system
on the screen does not work
while loading the machine.
Laundry is placed into the machine
without choosing a washing or
drying programme.
Remove the laundry in your machine. Switch
the programme dial to Off position, reselect the
programme you want to select. Load the laundry
in the machine and run.
Laundry remains damp after
the drying operation.
Appropriate drying programme
is not selected. The maximum
load capacity for the selected
programme might be exceeded.
Select a drying programme appropriate for your
laundry (see page 21 for the programme table)
12. AUTOMATIC FAULT WARNINGS AND WHAT NEEDS TO BE DONE
Your machine is equipped with a built-in fault detection system, indicated by a combination
of flashing wash operation lights. The failure codes are shown below.
TROUBLE CODE POSSIBLE FAULT WHAT TO DO
E01 The door of your machine is left open.
Shut the door properly unitl you hear the click. If the
fault persists, turn off your machine, unplug it and
contact the nearest authorised service immediately.
E02
The water pressure or the water level
inside the machine is low.
Check that the cold water tap is fully turned on and
that mains water is not cut-off. If the fault persists,
your machine will stop automatically. Unplug the
machine, turn off the cold water tap and contact the
nearest authorised service.
E03
The pump is faulty or pump filter is
clogged or electrical connection of the
pump is faulty.
Clean the pump filter. If the problem persists, contact
the nearest authorised service. (*)
E04
Your machine has excessive amount
of water.
Your machine will automatically drain the water. Turn
off your machine and unplug it. Turn off the cold water
tap and contact the nearest authorised service.
(*) See the chapter regarding maintenance and cleaning of your machine.
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