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49-3000255 Rev 1 27
LIMITED WARRANTY
GE Appliances/Hotpoint Washer Limited Warranty
Staple your receipt here. Proof of the original purchase
date is needed to obtain service under the warranty.
GEAppliances.com
All warranty service is provided by our Factory Service Centers, or an authorized Customer Care
®
technician. To schedule service
online, visit us at GEAppliances.com/service, or call GE Appliances at 800.GE.CARES (800.432.2737). Please have your serial
number and your model number available when calling for service.
Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a GE Appliances factory service
technician the ability to quickly diagnose any issues with your appliance and helps GE Appliances improve its products by providing
GE Appliances with information on your appliance. If you do not want your appliance data to be sent to GE Appliances, please
advise your technician not to submit the data to GE Appliances at the time of service.
Extended Warranties: Purchase a GE Appliances extended warranty and learn about special discounts that are available while
your warranty is still in effect. You can purchase it online anytime at
GEAppliances.com/extended-warranty
or call 800.626.2224 during normal business hours. GE Appliances Service will still be there after your warranty expires.
In the United States:
This limited warranty is extended to the original purchaser and any succeeding owner for products
purchased for home use within the USA. If the product is located in an area where service by a GE Appliances Authorized Servicer is
not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances
Service location for service. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you
specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult
your local or state consumer affairs office or your state’s Attorney General.
Warrantor: GE Appliances, a Haier company Louisville, KY 40225
EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied
warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
In Canada:
This limited warranty is extended to the original purchaser and any succeeding owner for products purchased in
Canada for home use within Canada. If the product is located in an area where service by a GE Appliances Authorized Servicer is not
available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances Service
location.
Some provinces do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific
legal rights, and you may also have other rights which vary from province to province. To know what your legal rights are, consult your
local or provincial consumer affairs office.
Warrantor: MC Commercial Inc., Burlington, ON, L7R 5B6
For the period of: We will replace:
One year
From the date of the
original purchase
Any part of the washer which fails due to a defect in materials or workmanship.
During this limited one-year warranty, we will also provide, free of charge, all labor
and related service to replace the defective part.
Warranties for GTW525 model only:
Five years
From the date of the
original purchase
Any part of the washer which fails due to a defect in materials or workmanship.
During this limited five-year warranty, we will also provide, free of charge, all labor
and related service to replace the defective part.
Ten years
From the date of the
original purchase
The motor, if it should fail due to a defect in materials or workmanship. During this
additional nine-year limited warranty, you will be responsible for any labor and
related service costs.
Lifetime of Product
From the date of the
original purchase
The stainless steel basket, if it should fail due to rust or corrosion of the stainless steel.
During this additional LIFETIME limited warranty, you will be responsible for any
labor and related service costs.
What is not covered:
Ŷ
Service trips to your home to teach you how to use the product.
Ŷ
Improper installation, delivery or maintenance.
Ŷ
Failure of the product if it is abused, misused, or used for other
than the intended purpose or used commercially.
Ŷ
Replacement of house fuses or resetting of circuit breakers.
Ŷ
Products which are not defective or broken, or which are
working as described in the Owner’s Manual.
Ŷ
Damage to the product caused by accident, fire, floods or
acts of God.
Ŷ
Incidental or consequential damage caused by possible
defects with this appliance.
Ŷ
Defects or damage due to operation in freezing
temperatures.
Ŷ
Damage caused after delivery.
Ŷ
Product not accessible to provide required service.
Ŷ
Damage to the stainless steel basket caused by misuse with
chemicals in non-residential or multi-housing applications.
NOTE: For non-residential or multi-housing applications (e.g., apartment complexes, hotels, multi-family housing, etc.), the limited
warranty is one-year for any part of the washer which fails due to a defect in materials or workmanship only. You will be responsible
for any labor and related service costs.
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