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10
MANUFACTURER’S WARRANTY STATEMENT
The benefits under this manufacturer's warranty are in addition to other rights and remedies
under law in relation to goods. Our goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled to a replacement or refund for a
major failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
The Manufacturer warrants that this product shall be free from defects in workmanship and
materials at the time of purchase. The manufacturer reserves the right to require that any
product, or portion of a product, that is claimed as defective to be returned for inspection.
The Manufacturer’s Warranty applies to the parts of your product as per the below table:
To claim under this Manufacturer’s Warranty, you will be required to produce proof of
purchase of your product that clearly states the date of purchase.
The Manufacturer’s Warranty does not include:
1. Transport costs for replacement parts, or for the purpose of returning parts for
inspection.
2. The cost of in-home service calls or works undertaken on your behalf without
the Manufacturer’s authorization.
3. Loss of food, fuel or other consumables as a result of a fault of the product.
4. Any other form of loss or damage as a result of a fault of the product.
This Manufacturer’s Warranty shall not cover faults or defects that are in the
Manufacturer’s assessment caused by:
1. Improper or incorrect installation or assembly of the product.
2. Alteration or retrofitting of the product in form or function.
3. Usage in a commercial context or uses other than domestic use.
4. Neglect, mistreatment or other acts inconsistent with a reasonable standard
of care for the product.
5. Fair wear and tear, including naturally occurring processes such as
oxidization causing rust.
The maximum liability assumed under this Manufacturer’s Warranty is limited to the
provision of replacement product or replacement parts for your product.
How to claim under the Manufacturer’s Warranty:
There are two methods of obtaining service under this warranty:
1. Contact your place of purchase.
2. Contact the Australian Distributor:
OZtrail Leisure Products
By mail: PO Box 1110, Eagle Farm, 4009, Queensland
By phone: (07) 3193 1110
PRODUCT PART DESCRIPTION PERIOD OF COVERAGE
Stainless Burner 2 years from date of purchase
Firebox and Lid 2 years from date of purchase
All other Parts 1 years from date of purchase
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