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www.usaprocom.com
200159-01B
24
TROUBLESHOOTING
Problem Possible Cause Corrective Action
When ignitor button is
pressed in, there is no
spark at ODS/pilot
1. Low battery.
2. Ignitor electrode is not con-
nected to ignitor cable.
3. Ignitor cable is pinched or
wet.
4. Ignitor electrode is posi-
tioned wrong. Ignitor elec-
trode is broken.
5 Broken ignitor cable.
6. Bad piezo ignitor.
1. Replace battery.
2. Reattach ignitor cable
3. Free ignitor cable if pinched
by any metal or tubing. Keep
ignitor cable dry.
4. Replace electrode.
5. Replace ignitor cable.
6. Replace piezo ignitor.
When ignitor button is
pressed in there is a
spark at ODS/pilot but no
pilot ame present.
1. Gas supply is turned o or
equipment shuto valve is
closed.
2. Control knob not in PILOT
position.
3. Control knob not fully
pressed in while pressing
ignitor button.
4. Air in gas lines (new instal-
lation or recent gas interrup-
tion).
5. ODS/pilot is clogged.
6. Incorrect inlet gas pressure
or inlet regulator is damaged.
7. Depleted gas supply (pro-
pane).
1. Turn on gas supply or open
equipment shuto valve.
2. Turn control knob to PILOT
position.
3. Fully press in control knob
while pressing ignitor button.
4. Continue holding down con-
trol knob. Repeat igniting op-
eration until air is removed.
5.
Clean ODS/pilot (see Care
and Maintenance, page 21) or
replace ODS/pilot assembly.
6. Check inlet gas pressure or
replace inlet gas regulator.
7. Contact local propane gas
company.
ODS/pilot lights but ame
goes out when control
knob is released.
1. Control knob is not fully
pressed in.
2. Control knob is not pressed
in long enough.
3. Equipment shuto valve is
not fully open.
4. Thermocouple connection is
loose at control valve.
5. Pilot flame not touching
thermocouple, which allows
thermocouple to cool, caus-
ing pilot ame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
6. Thermocouple damaged.
7. Control valve damaged.
1. Press in control knob fully.
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds.
3. Fully open equipment shuto
valve.
4. Hand tighten until snug, and
then tighten 1/4 turn more.
5. A) Contact local natural or
propane gas company
B) Clean ODS/pilot (see
Care and Maintenance,
page 21) or replace ODS/
pilot assembly
6. Replace thermocouple.
7. Contact customer service.
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