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• Away from agents which can cause corrosion,
such as garden chemicals and de-icing salts.
12 TROUBLESHOOTING
Problem Possible cause Solution
The guide bar
and the chain
become hot and
release smoke.
The chain is too
tight.
Adjust the chain
tension.
The oil tank is
empty.
Add oil.
Contamination
causes a block-
age of the dis-
charge port.
Remove the
guide bar and
clean the dis-
charge port.
Contamination
causes a block-
age of the oil
tank.
Clean the oil
tank. Add new
oil.
Contamination
causes a block-
age of the guide
bar and the oil
tank cap.
Clean the guide
bar and the oil
tank cap.
Contamination
causes a block-
age of the
sprocket or
guide wheels.
Clean the
sprocket and the
guide wheels.
Problem Possible cause Solution
The motor runs
but the chain
does not rotate.
The chain is too
tight.
Adjust the chain
tension.
The guide bar
and the chain
are damaged.
Replace the
guide bar and
the chain if it is
necessary.
The motor is
damaged.
1. Remove the
battery pack
from the ma-
chine.
2. Remove the
guide bar
cover.
3. Remove the
bar and saw
chain.
4. Clean the
machine.
5. Install battery
pack and op-
erate the ma-
chine.
If the sprocket
rotates, it means
the motor works
properly. If not,
call service cen-
ter.
The motor runs
and the chain ro-
tates, but the
chain does not
cut.
The chain is
blunt.
Sharpen or re-
place the saw
chain.
The chain is in
the incorrect di-
rection.
Turn the chain
loop to the other
direction.
The chain is tight
or loose.
Adjust the chain
tension.
14
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