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If you have diculty operating your new ceiling fan, it may be the result of incorrect assembly, installation or
wiring. In some cases, these installation errors may be mistaken for defects. If you experience any faults, please
check the Troubleshooting section below. If a problem cannot be remedied or you are experiencing diculty in
installation, please contact the Service Department: 1-877-459-3267, 9 a.m.- 5 p.m. Central time.
PROBLEM SUGGESTED REMEDY
1. Fan does not start 1. Check main and branch circuit fuses or circuit breakers.
2. Check the wire connections from the fan and outlet box.
CAUTION: Make sure main power is turned o.
3. Make sure the reverse switch is pushed completely left or right. Fan will not operate when
switch is in the middle.
4. Make sure that the wall switch is turned ON.
1. Make sure all screws in motor assembly are snug, but not overtightened.
2. Make sure the screws which attach the blade arm to the motor are tight.
3. DO NOT USE a Solid State variable speed control.
4. Fan noise can be caused by fan wobble, see solutions below.
1. Ensure all blades are screwed rmly into blade arms.
2. Ensure all blade arms are tightened securely to motor.
3. Ensure canopy and mounting bracket are tightened securely to outlet box and outlet box
is mounted rmly to ceiling joist.
4. Switch one blade with a blade from the opposite side. Or balance the fan using a
balancing kit (sold seperately).
5. If blade wobble is still noticeable, interchanging two adjacent (side by side) blades can
redistribute the weight and possibly result in smoother operation.
1. Ensure the 9-pin connectors from the tter plate are rmly connected to the 9-pin
connectors from the light kit.
2. Check for loose or disconnected wires in tter plate.
3. Check for loose or disconnected wires in light kit.
1. To re-sync wall control to the fan - Switch the power to the fan o and back on again.
Within 30 seconds, press and hold the HIGH SPEED and LOW SPEED buttons (or the
“LEARN” button, located in the battery compartment) for 5 seconds. Fan will turn on at
low speed and light o. This conrms the syncing process is successful.
2. Insert new CR2032 batteries in battery compartment of the wall control.
3. If there are several fans in close proximity, turn power o to other fans and re-sync the
remote (see Corrective Action 1 above).
2. Fan is noisy
3. Fan wobbles
4. Light does not work:
4. Remote control does
not work:
TROUBLESHOOTING
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