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BEFORE CALLING FOR SERVICE (continued)
Washer will not drain water Kinked drain hose. Ensurethat the drain hose is not kinked.
Drain located higher than 96 in.
above the floor.
Proper options not selected.
Poor stain removal
Bleach does not dispense
Premature dispensing of bleach
Incomplete or no dispensing of
detergent
Previously set stains.
Bleach dispenser cover is not properly
installed.
Bleach dispenser is dirty or clogged.
Bleach dispenser filled for future load.
Overfilling the bleach dispenser.
Detergent compartments clogged
from incorrect filling.
Too much detergent used.
Insufficient water supply.
Normal residue.
Water leaks every load Hoses not installed correctly.
3O
Make sure that the drain hose is no higher than
8 ft. above the bottom of the washer and is no
more than 5 ft. away from the washer.
Heavier soils and tougher stains may require
extra cleaning power. Select PRESOAK or
STAIN TREATto boost the cleaning power of the
selected cycle.
Articles that have previously been washed may
have stains that have been set. Thesestains may
be difficult to remove and may require hand
washing or pre-treating to aid in stain removal.
Make sure that the bleach cover is properly
installed and snapped into place before the
beginning of the cycle.
Lift out the bleach dispenser cover and clean
out the reservoir. Lint and other foreign debris
that collects in the inside the dispenser may
prevent proper dispensing of the bleach.
You cannot store bleach in the dispenser for
future use. The bleach will be dispensed every
load.
Overfilling the bleach dispenser will cause the
bleach to dispense immediately, which will
damage items in the tub. ALWAYS measure
bleach, but never fill above the MAX line on the
dispenser. One cup of bleach is normal,but never
add more than onecup.
Make sure that detergent and additives are
put into the correct dispenser compartments.
If liquid detergent is used, make sure that
the liquid detergent cup and insert are in the
detergent compartment. If powdered detergent
is used, make sure that the liquid detergent cup
and insert are not used. For all detergent types,
always make sure that the dispenser drawer is
fully closed before the start of the cycle.
Make sure that the suggested amount of
detergent is used per the manufacturer's
recommendations. You may also dilute the
detergent with water to the maximum fill line on
the compartment to avoid clogging. Use only
HE (High- Efficiency) detergent.
NOTE: Always use as little detergent as
possible. High-Efficiency washers need very
little detergent to achieve optimum results. Using
too much detergent will cause poor wash and
rinse performance and may contribute to odors
in washer.
Make sure that both hot and cold water faucets
are turned on all the way.
It is normal for a small amount of detergent to
remain in the dispenser. If this residue builds
up it can interfere with normal dispensing of
products. Refer to the cleaning instructions.
Check all fill and drain hose connections to
ensure that they are tight and secure.
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