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en Troubleshooting
58
Home Connect problem
Fault Cause Troubleshooting
Connection to home net-
work is not established.
WLAN on router is not act-
ive.
▶ Check the wireless network con-
nection of your router.
WLAN display is flashing. Connection to home net-
work is not available.
▶ Activate the wireless network con-
nection on your router.
Home Connect cannot be
implemented correctly.
Home Connect set incor-
rectly.
▶ Please consult the documents sup-
plied for HomeConnect.
Technical fault is present. ▶ Please consult the information
about support in the documents
supplied for HomeConnect.
Information on display panel
Fault Cause Troubleshooting
Special salt refill indicator
lights up.
Insufficient special salt. ▶ Add "Special salt" →Page29.
Sensor does not detect spe-
cial salt tablets.
▶ Do not use special salt tablets.
Refill indicator for special
salt does not light up.
Water softening system is
switched off.
▶ Setting the water softening system
Refill indicator for rinse aid
lights up.
Insufficient rinse aid. 1. Add "Rinse aid" →Page30.
2. Set the amount of rinse aid to be
dispensed.
→"Setting the amount of rinse aid",
Page31
Refill indicator for rinse aid
does not light up.
Rinse aid system is switched
off.
▶ Set the amount of rinse aid to be
dispensed.
Malfunctions
Fault Cause Troubleshooting
Water is left in the appliance
at the end of the pro-
gramme.
Filter system or area under
the filters is blocked.
1. Clean the "Filters" →Page45.
2. Clean the "Wastewater pump"
→Page62.
Programme has not yet
ended.
▶ Wait until the programme ends or
cancel the programme with Reset.
▶ →"Terminate programme",
Page37
Appliance cannot be
switched on or operated.
Software update is taking
place.
▶ Wait until the software update has
finished.
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