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5 WARRANTY TERMS & CONDITIONS
Our goods come with guarantees that cannot be excluded under
the Australian & New Zealand Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
This warranty is provided in addition to your rights under the Australian
& New Zealand Consumer Law.
Directed Electronics warrants that this product is free from defects
in material and workmanship for a period of 12 months from the date
of purchase or for the period stated on the packaging. This warranty
is only valid where you have used the product in accordance with any
recommendations or instructions provided by Directed Electronics. This
warranty excludes defects resulting from alterations of the product,
accident, misuse, abuse or neglect.
In order to claim the warranty, you must return the product to the
retailer from which it was purchased or if that retailer is part of a
National network, a store within that chain, along with satisfactory
proof of purchase. The retailer will then return the goods to Directed
Electronics.
Directed Electronics will repair, replace or refurbish the product at its
discretion. The retailer will contact you when the product is ready for
collection. All costs involved in claiming this warranty, including the cost
of the retailer sending the product to Directed Electronics, will be borne
by you.
Email: [email protected]
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