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8
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Food is undercooked while
slow cooking
• May have used the wrong
setting.
• The power may have
been interrupted.
• The lid may have been
improperly placed on the
ceramic bowl.
• Lid has been removed
too many times during
operation.
• Make sure you use the
correct setting for the
recipe.
• If the power was
interrupted and you
don’t know for how long;
discard the food.
• Make sure the lid is
placed evenly on top of
the ceramic bowl.
• Keep the lid closed. Every
time the lid is removed it
adds 15–20 minutes to
the cooking time.
Food is overcooked while
slow cooking
• There may be a difference
between your favorite
recipe and the operation
of the slow cooker.
• Not all slow cookers cook
exactly the same; the
settings could be cooking
slightly different than slow
cookers that have been
used previously.
• As you use the slow
cooker settings, make
note of any changes in
time on your favorite
recipes.
The meat was done
but the vegetables were
under-cooked while slow
cooking
• The foods may have been
improperly placed in the
slow cooker.
• Place the vegetables on
the bottom and sides of
the ceramic bowl.
• Place the meat on top
of the vegetables and in
the center of the ceramic
bowl.
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