Air conditioner
User manual
AE***TNXDEH
• Thank you for purchasing this Samsung air conditioner.
• Before operating this unit, please read this user manual carefully and retain it for future
reference.
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Contents
Safety Information 4
Safety Information 4
At a Glance 15
Indoor Unit Overview 15
Display 15
Remote Control Overview 16
Replacing the remote control batteries • Storing the remote control 17
Remote Control Operation 18
Operation modes • Controlling temperature • Controlling fan speed 18
Controlling air flow direction 19
Smart Features 20
Power Smart Features 20
Wind-Free Cooling function 20
Auto mode • Cool mode 22
Dry mode • Fan mode 23
Heat mode 24
Variety Smart Features 25
Turbo function 25
Beep sound function • Display lighting function 26
Controlling the indoor units individually 27
Clearing the filter-cleaning reminder 28
Energy-Saving Features 29
Timed on/Timed off function 29
good’sleep function 30
TDM (Time-Division Multi) Variables (TDM product Only) 31
Cleaning and Maintenance 33
Schedule 33
Cleaning 34
Maintaining the Air Conditioner 38
Internal protections via the unit control system 39
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Appendix 40
Troubleshooting 40
Operation Ranges 41
Information about Refrigerant 42
Important information: regulation regarding the refrigerant used 42
Technical Specifications 43
Model specification (Dimension and weight) 43
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic
accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste
at the end of their working life. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate these items from other types of waste and recycle them
responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local
government office, for details of where and how they can take these items for environmentally safe
recycling.
Business users should contact their supplier and check the terms and conditions of the purchase
contract. This product and its electronic accessories should not be mixed with other commercial wastes
for disposal.
Correct disposal of batteries in this product
This marking on the battery, manual or packaging indicates that the batteries in this product should not
be disposed of with other household waste at the end of their working life. Where marked, the chemical
symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference
levels in EC Directive 2006/66.
For information on Samsung’s environmental commitments and product-specific regulatory
obligations, e.g. REACH, WEEE, Batteries, visit : samsung.com/uk/aboutsamsung/samsungelectronics/
corporatecitizenship/data_corner.html
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Safety Information
WARNING: Read This Manual
Read and follow all safety information and instructions before
installation, use, or maintenance of this appliance. Incorrect
installation, use, or maintenance of this appliance can result in death,
serious injury, or property damage. Keep these instructions with this
appliance. This manual is subject to change. For the latest version, visit
www.samsung.com.
Because the instructions in this manual cover various models, the
characteristics of your air conditioner may differ slightly from those
described. If you have any questions, please contact your service
provider or visit www.samsung.com.
Notices and notes
To make you aware of safety messages and highlighted information,
we use the following notices and notes throughout this manual:
WARNING
Hazards or unsafe practices that may result in severe personal injury
or death.
CAUTION
Hazards or unsafe practices that may result in minor personal injury or
property damage.
IMPORTANT
Information of special interest
NOTE
Supplementary information that may be useful
Safety Information
Safety Information
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Safety Information
The user and installer guides should be read carefully.
The user and installer guides should be read carefully.
FOR GENERAL
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance
by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
For use in Europe : This appliance can be used by children aged
from 8 years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand
the hazards involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children
without supervision.
IMPORTANT
To perform its antimicrobial function this product has been
treated with the biocide substance Silver zinc zeolite.
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Safety Information
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Safety Information
FOR INSTALLATION
WARNING
Use the power line with the power specifications of the product
or higher and use the power line for this appliance only. In
addition, do not use an extension line.
• Extending the power line may result in electric shock or fire.
• Do not use an electric transformer. This may result in electric
shock or fire.
• If the voltage/frequency/rated current condition is different, it
may cause fire.
The installation of this appliance must be performed by a
qualified technician or service company.
• Failing to do so may result in electric shock, fire, explosion,
problems with the product, or injury and may also void
warranty on the installed product.
Install an Isolation Switch next to the Air Conditioner (but not on
the panels of the Air Conditioner) and circuit breaker dedicated
to the air conditioner.
• Failing to do so may result in electric shock or fire.
Fix the outdoor unit firmly so that the electric part of the outdoor
unit is not exposed.
• Failing to do so may result in electric shock, fire, explosion, or
problems with the product.
Do not install this appliance near a heater, or inflammable
material. Do not install this appliance in a humid, oily or dusty
location, in a location exposed to direct sunlight and water (rain
drops). Do not install this appliance in a location where gas may
leak.
• This may result in electric shock or fire.
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Safety Information
Never install the outdoor unit in a location such as on a high
external wall where it could fall.
• If the outdoor unit falls, it may result in injury, death or
property damage.
This appliance must be properly grounded. Do not ground the
appliance to a gas pipe, plastic, water pipe, or telephone line.
• Failing to do so may result in electric shock, fire, and
explosion, or other problems with the product.
• Make sure to use a socket-outlet with ground.
CAUTION
Please cover the air conditioner with PE BAG after installation,
and remove it when you start to run air conditioner.
Install your appliance on a level and hard floor that can support
its weight.
• Failing to do so may result in abnormal vibrations, noise, or
problems with the product.
Install the drain hose properly so that water drains correctly.
• Failing to do so may result in water overflowing and property
damage. Avoid adding drain to waste pipes as odours may
arise in the future.
When installing the outdoor unit, make sure to connect the drain
hose so that draining is performed correctly.
• The water generated during the heating operation in the
outdoor unit may overflow and result in property damage.
In particular, in winter, if a block of ice falls, it may result in
injury, death or property damage.
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Safety Information
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Safety Information
Do not install the product in a place where thermo-hygrostat is
needed (such as server room, machinery room, computer room,
etc.)
• Those places do not provide guaranteed operation condition
of the product therefore performance can be poor in these
places.
FOR POWER SUPPLY
WARNING
When the circuit breaker is damaged, contact your nearest
service centre.
Do not pull or excessively bend the power line. Do not twist or tie
the power line. Do not hook the power line over a metal object,
place a heavy object on the power line, insert the power line
between objects, or push the power line into the space behind
the appliance.
• This may result in electric shock or fire.
If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in
order to avoid a hazard.
CAUTION
When not using the air conditioner for a long period of time or
during a thunder/lightning storm, cut the power at the circuit
breaker.
• Failing to do so may result in electric shock or fire.
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Safety Information
FOR USING
WARNING
If the appliance is flooded, please contact your nearest service centre.
• Failing to do so may result in electric shock or fire.
If the appliance generates a strange noise, a burning smell or
smoke, cut off the power supply immediately and contact the
nearest service centre.
• Failing to do so may result in electric shock or fire.
In case of a malfunction, immediately stop operation of the
air conditioner and disconnect the entire power system. Then
consult the authorized service personnel.
In the event of a gas leak (such as propane gas, LP gas, etc.),
ventilate immediately without touching the power line. Do not
touch the appliance or power line.
• Do not use a ventilating fan.
• A spark may result in an explosion or fire.
To reinstall the air conditioner, please contact your nearest
service centre.
• Failing to do so may result in problems with the product,
water leakage, electric shock, or fire.
• Delivery service for the product is not provided. If you reinstall
the product in another location, additional construction
expenses and an installation fee will be charged.
• Especially, when you wish to install the product in an unusual
location such as in an industrial area or near the seaside
where it is exposed to salt in the air, please contact your
nearest service centre.
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Safety Information
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Safety Information
Do not touch the circuit breaker with wet hands.
• This may result in electric shock.
Do not turn the air conditioner off with the circuit breaker while
it is operating.
• Turning the air conditioner off and then on again with the
circuit breaker may cause a spark and result in electric shock
or fire.
After unpacking the air conditioner, keep all packaging materials
well out of the reach of children, as packaging materials can be
dangerous to children.
• If a child places a bag over its head, it may result in
suffocation.
Do not touch the front panel with your hands or fingers during
the heating operation.
• This may result in electric shock or burns.
Do not insert your fingers or foreign substances into the air inlet/
outlet of the air conditioner.
• Take special care that children do not injure themselves by
inserting their fingers into the product.
Do not strike or pull the air conditioner with excessive force.
• This may result in fire, injury, or problems with the product.
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Safety Information
Do not place an object near the outdoor unit that allows children
to climb onto the machine.
• This may result in children seriously injuring themselves.
Do not use this air conditioner for long periods of time in badly
ventilated locations or near infirm people.
• Since this may be dangerous due to a lack of oxygen, open a
window at least once an hour.
If any foreign substance such as water has entered the appliance,
cut off the power supply and contact the nearest service centre.
• Failing to do so may result in electric shock or fire.
Do not attempt to repair, disassemble, or modify the appliance
yourself.
• Do not use any fuse (such as copper, steel wire, etc.) other
than the standard fuse.
• Failing to do so may result in electric shock, fire, problems
with the product, or injury.
CAUTION
Do not place objects or devices under the indoor unit.
• Water dripping from the indoor unit may result in fire or
property damage.
Check that the installation frame of the outdoor unit is not
broken at least once a year.
• Failing to do so may result in injury, death or property
damage.
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Safety Information
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Safety Information
To prevent personal injury, make sure that you change the
directions of the horizontal airflow blades after stopping the
movements of the vertical airflow blade. (In case of adjusting the
horizontal airflow manually)
Do not install the product in a ship or a vehicle (such as a
campervan).
• Salt, vibration or other environmental factor may cause the
product malfunction, electric shock or fire.
Do not stand on top of the appliance or place objects (such as
laundry, lighted candles, lighted cigarettes, dishes, chemicals,
metal objects, etc.) on the appliance.
• This may result in electric shock, fire, problems with the
product, or injury.
Do not operate the appliance with wet hands.
• This may result in electric shock.
Do not spray volatile material such as insecticide onto the
surface of the appliance.
• As well as being harmful to humans, it may also result in
electric shock, fire or problems with the product.
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Safety Information
Do not drink the water from the air conditioner.
• The water may be harmful to humans.
Do not hit, shake, drop, or attempt to disassemble the remote
control.
When replacing the remote control batteries, keep them out of
the reach of infants.
• If an infant eats batteries, contact a doctor immediately.
When replacing the remote control batteries, be careful not to
get the battery fluid on your skin.
• Battery fluid is harmful to humans.
Do not touch the pipes connected with the product.
• This may result in burns or injury.
Do not use this air conditioner to preserve precision equipment,
food, animals, plants or cosmetics, or for any other unusual
purposes.
• This may result in property damage.
Avoid directly exposing humans, animals or plants to the airflow
from the air conditioner for long periods of time.
• This may result in harm to humans, animals or plants.
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Safety Information
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Safety Information
FOR CLEANING
WARNING
Do not clean the appliance by spraying water directly onto it.
Do not use benzene, thinner, alcohol or acetone to clean the
appliance.
• This may result in discolouration, deformation, damage,
electric shock or fire.
Before cleaning or performing maintenance, cut off the power
supply and wait until the fan stops.
• Failing to do so may result in electric shock or fire.
CAUTION
Take care when cleaning the surface of the heat exchanger of the
outdoor unit since it has sharp edges.
• This should be done by a qualified technician. Please contact
your installer or service centre.
Do not clean the inside of the air conditioner by yourself.
• For cleaning inside the appliance, contact your nearest service
centre.
• When cleaning the filter, refer to the descriptions in the
'Cleaning' section.
• Failing to do so may result in damage, electric shock or fire.
• Make sure to prevent any injury from sharp edges of the
surface when handling the heat exchanger.
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At a Glance
01
02
03
08
04
05
07
06
01 Air intake
02 Air filter
03 Wind-Free panel
04 Airflow blade (up and down)
05 Airflow blade (left and right)
06 Power button/Remote control receiver
07 Room temperature sensor
08 Display
Display
01
02
01 Temperature indicator (numeric)
Filter reset indicator ( )
Auto clean indicator ( )
Defrost indicator ( )
02 Timer indicator
good'sleep indicator
The appearance of the actual product may differ slightly from the image below.
Indoor Unit Overview
At a Glance
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Remote Control Overview
English
At a Glance
02
03
04
10
11
13
12
01
14
07
08
17
19
16
05
20
06
15
18
09
01
Set temperature / Timer indicator
02
Timer option indicator
03
Operation mode indicator
04
Options indicator
05
Low battery indicator
06
Signal transmission indicator
07
Fan speed indicator
08
Air flow direction indicator
09
Wind-Free indicator
10
Power button
11
Temperature button
12
Timer button
13
Wind-Free button
14
Direction button / Selection button
15
Vertical air swing button
16
Mode button
17
Fan speed button
18
Horizontal air swing button
19
Options button
20
SET button/Temperature type button(°C ↔ ℉)
NOTE
• To select a function, point the remote control to the remote control sensor on an indoor unit.
• Although Quiet, Ionizer ( ), Long, Blade 1234, Indirect, Direct is displayed on the remote control
display, it is not available on this model.
• If you turn off the remote control and then turn it on, the settings of Timed on/off and other options that you
set previously are cancelled. Air flow direction setting will not be cancelled.
• If the indoor unit number (Zone 1 to Zone 4) that you select on the remote control display does not match the
indoor unit (default: Indoor Unit 1) pointed by the remote control, the indoor unit will not operate.
• If you press a button on the remote control near a strong light such as a compact fluorescent lamp or neon sign, the
air conditioner may not operate. In this case, move close to the indoor unit, and then operate the remote control.
• If other appliances respond to the remote control, contact a service centre.
Most operating instructions in this manual require using the remote control.
Remote Control Overview
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At a Glance
Replacing the remote control batteries
When the icon appears in the remote control
display, replace the batteries with new ones. Two 1.5V
AAA type batteries are required.
two 1.5V AAA type batteries
Storing the remote control
If the remote control will not be used for an extended
period of time, store it in the remote control holder
with the batteries removed.
CAUTION
• Make sure that water does not come into the
remote control.
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Remote Control Operation
English
At a Glance
Operation modes
You can change the current mode between Auto, Cool, Dry, Fan, and
Heat by pressing the button.
Controlling temperature
You can control the temperature in each mode as follows:
Mode Temperature control
Auto/Cool/Dry
Adjust by 1 °C between 18 °C and 30°C.
Fan
You cannot control the temperature.
Heat
Adjust by 1 °C between 16 °C and 30°C.
You can switch between Celsius and Fahrenheit indications on the
remote control.
▶
Press and hold for 3 or more seconds.
NOTE
• The temperature indications on the indoor unit are not switched.
• This function is canceled when the remote control batteries are
replaced. In this case, run this function again.
Controlling fan speed
You can select the following fan speeds in each mode:
Mode Available fan speeds
Auto/Dry
(Auto)
Cool/Heat
(Auto), (Low), (Med), (High)
Fan
(Low), (Med), (High)
You can use the air conditioner easily by selecting a mode and then by controlling the temperature, fan
speed, and air flow direction.
Remote Control Operation
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At a Glance
Controlling air flow direction
Selecting air flow direction
You can change air flow direction to either vertical or horizontal.
In operation ▶
or
NOTE
• To lock a specific air flow direction, press either the or button
when the air flow blades are in the intended position.
Horizontal air flow (manual)
Keep the horizontal air flow in a constant direction by changing the
directions of the horizontal air flow blades manually.
NOTE
• Although you press the button, this function does not work.
CAUTION
• To prevent personal injury, make sure that you change the
directions of the horizontal air flow blades after stopping the
movements of the vertical air flow blade.
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Power Smart Features
English
Smart Features
Wind-Free Cooling function
Use the Wind-Free Cooling function to enjoy mild cool breeze
exuding from fine holes on the Wind-Free panel with the air flow
blade closed, instead of getting cool wind directly. The automated
control of the temperature and fan speed according to the indoor
temperatures keeps your room cool and pleasant.
In the Cool, Dry, or Fan mode
▶
NOTE
• To cancel this function, press the button again.
• If the Wind-Free Cooling function is cancelled, the air conditioner
returns to the original fan speed.
• You can adjust the set temperature during the Wind-Free Cooling
function, and recommended set temperatures are 24 to 26 °C.
However, you cannot change the set temperature in the Fan mode.
• You can use the Wind-Free Cooling function when the Cool, Dry, or
Fan mode is running.
• If the room temperature goes high because of rise of external
temperature, heat from cooking, or other reason, operate the Wind-
Free Cooling function after operating in the Cool mode.
• If you select the Wind-free Cooling function in the Fan mode, the
compressor stops working so that cool air does not come out.
However, mild breeze comes out and starts to clean the air in the
room.
Power Smart Features
Smart Features
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Smart Features
• During the Wind-Free Cooling operation, the cold air may
be intermittently weakened depending on the temperature
and humidity in the room. But the Wind-Free air currents are
maintained and the weakened cold air is immediately recovered,
consequently keeping the room comfortable. (During the Wind-
Free Cooling operation, the air flow blades may open to control
the indoor air currents smoothly, depending on the installation
settings. In this case, as soon as the indoor temperature and
humidity change, the air flow blades are closed and the Wind-
Free Cooling operation restarts. For more information on the
installation settings, see "Setting the indoor unit addresses and the
installation options" in the installation manual of the indoor unit.)
Change of the air flow blade by temperature and humidity
Indoor
temperature
and
humidity
Low
High
Breeze is blown
via the micro
holes on the air
flow blades
Breeze is
blown via the
micro holes
on the air flow
blades
Breeze comes
from the air flow
blade depending
on the setting
Air flow
blade
Closed
Closed
(default)
Opened
(according to
setting)
• When the Wind-Free Cooling function runs while sleeping, you
may feel cold air if the air conditioner is installed over the bed.
In this case, set the desired temperature higher than the normal
setting temperature.
• If you select the Wind-Free Cooling function while such functions
as Turbo, an Air flow direction (
, ) or good’sleep are
running, these functions are cancelled.
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Power Smart Features
English
Smart Features
Auto mode
Use the Auto mode when you want the air conditioner to
automatically control the mode (Heat or Cool). The air conditioner
will provide the most comfortable atmosphere that it can.
▶ ▶ Select Auto.
NOTE
• You cannot change the fan speed.
• While the Cool mode is running, the air conditioner produces a strong
cold air if there is a large difference between the set temperature and
the current temperature. When the temperature difference becomes
small, the air conditioner automatically changes the air flow direction
to Wide and keeps the room at a comfortable temperature.
Cool mode
Use the Cool mode to stay cool in hot weather.
▶ ▶ Select Cool.
NOTE
• For comfort, keep the temperature difference between the indoor and
outdoor air within 5°C in the Cool mode.
• To cool your room quickly, select a low temperature and a high fan
speed.
• To save energy, select a high temperature and a low fan speed.
• As the indoor temperature approaches the set temperature, the
compressor will operate at a low speed to save energy.
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Smart Features
Dry mode
Use the Dry mode in rainy or humid weather.
▶ ▶ Select Dry.
NOTE
• You cannot change fan speed in the Dry mode.
• The greater the difference between the set temperature and
the current temperature is, the greater the amount of air that is
dehumidified is.
Fan mode
Use the Fan mode to run the air conditioner like a common fan. The
air conditioner provides a natural breeze.
▶ ▶ Select Fan.
NOTE
• If the air conditioner will not be used for an extended period of time,
dry the air conditioner by running it in the Fan mode for 3 or 4 hours.
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Power Smart Features
English
Smart Features
Heat mode
Use the Heat mode to stay warm.
▶ ▶ Select Heat.
NOTE
• While the air conditioner warms up, the fan may not operate for a
while at the beginning to prevent cold wind.
• While the defrost function is running, the indoor unit provides no
breeze to prevent cold wind.
• If the outdoor temperature is low and the humidity is high while the
Heat mode is running, the heating performance of the air conditioner
may decrease due to frost and ice that formed on the outdoor heat
exchanger. When this condition happens, the air conditioner runs the
defrost function for about 5 to 12 minutes to remove the frost and ice,
and water steam is released from the outdoor unit.
• The operation time of the defrost function varies depending on the
amount of the frost and ice and the humidity.
• While the defrost function is running, none of other functions will
work, even if you select them on the remote control.
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Smart Features
Turbo function
Use the Turbo function to provide intensive cooling or heating to
sharply decrease or increase indoor temperature within 30 minutes.
In the Cool or Heat mode ▶
▶
▶ Select Turbo. ▶
NOTE
• After 30-minute operation, the air conditioner automatically switches
to standard the Cool or Heat mode.
• You can change air flow direction.
• You cannot change set temperature or fan speed.
• If you select the Turbo function while such functions as Wind-Free
Cooling, or good’sleep are running, these functions are cancelled.
Variety Smart Features
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Variety Smart Features
English
Smart Features
Beep sound function
Use the Beep sound function to turn on or off the beep sound that
plays when you press a button on the remote control.
▶ ▶ Select Beep. ▶
Display lighting function
Use the Display lighting function to turn on or off the lighting of the
indoor unit display.
▶ ▶
Select
Lighting.
▶
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Smart Features
Controlling the indoor units individually
Use the Zone function to choose the indoor unit you want to operate
individually. For example, select Zone 1 to control only the indoor unit 1.
▶
Select one from
Zone 1 to Zone 4.
▶
NOTE
• You can select either one or all of Zone 1 to Zone 4.
• The indoor unit numbers must be set by the installer: the installer
sets a number on each indoor unit. To change the existing indoor unit
numbers, contact a service centre.
• The current Zone function settings persist even if you change the
current mode or you turn off and then turn on the remote control.
The zone selection you made using the remote control is reset when
the remote control batteries are replaced.
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Variety Smart Features
English
Smart Features
Clearing the filter-cleaning reminder
Use the Filter Reset function to reset the filter-cleaning reminder after
cleaning or replacing the filter.
▶
Select
Filter Reset.
▶
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English
Smart Features
Timed on/Timed off function
Use the Timed on/Timed off to turn on or off the air conditioner after
the time that you set.
▶
(Select On or Off among
On, Off and )
▶
▶
(Set the on/off
time.)
▶
• Press the (Timer) button to change the current function
between On, Off, and (good’sleep). (good’sleep) is
displayed in the Cool and Heat mode only.
NOTE
• You can set a time between 0.5 and 24 hours. Set the time interval to
0.0 to cancel the Timed on/off function.
• After starting the Timed on function, you can change the mode and
the set temperature. When you apply the Timed on/off function to the
Fan mode, you cannot change the set temperature.
• You cannot set the same time for both of the Timed on and Timed off
functions.
• If you press the
button when the remote control is off, On is
displayed first on the remote control display; if you press the
button when the remote control is on, Off is displayed first.
Combining Timed on and Timed off
When the air
conditioner
is off
Example) Timed on: 3 hours, Timed off: 5 hours
• The air conditioner turns on after 3 hours
from the moment you start Timed on/
off, remains on for 2 hours, then turns off
automatically.
When the air
conditioner
is on
Example) Timed on: 3 hours, Timed off: 1 hours
• The air conditioner turns off after 1 hour from
the moment you start Timed on/off, then
turns on after 2 hours from the moment it is
turned off.
Energy-Saving Features
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30
Energy-Saving Features
English
Smart Features
good’sleep function
Use the good'sleep function to get a good sleep at night and to save
energy. You can select this function in the Cool mode.
In the
Cool mode
▶
(Select among On, Off and )
▶
▶ (Set the operation time.) ▶
• Press the (Timer) button to change the current function
between On, Off, and (good’sleep).
NOTE
• Fan speed and air flow directions are automatically adjusted.
• You can adjust the set temperature by 1°C between 18°C and 30°C .
• The recommended set temperature in good'sleep function is 25 to
27℃.
• You can set the operation time to between 0.5 and 12 hours. Set the
operation time to 0.0 to cancel the good’sleep function.
• The default operation time for the good’sleep function in the Cool
mode is 8 hours. If the operation time is set to over 5 hours, the Wake
up function begins 1 hour before the set time. The air conditioner
stops automatically when the operation time expires.
• When the Timed on, Timed off, and good'sleep functions are
overlapped, the air conditioner operates its timer with only the
function that you have started most recently.
• If you select the good’sleep function while such functions as Wind-
Free Cooling, Turbo are running, these functions are cancelled.
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English
Smart Features
• Under the installation of both A2A (Air-To-Air type air conditioner) and A2W (Air-To-Water type hydro
unit) at the same time, our outdoor machine can supply its full capacity to the operating indoor
machines (including A2A or A2W). If there are simultaneous operating demands from many A2A
machines with A2W, the priority of controlling the outdoor machine (ex: compressor frequency) will be
given to A2A, because of their fast response for use’s comfort. Only the remaining capacity of outdoor
machine will be given to A2W during A2A’s normal operation. In this case, it might take very long time
for A2W heating, so the outdoor machine will alternate the controlling priorities between A2A and A2W
with time basis.
• Priority maximum operation time (at FSV #5033=0): FSV #5031 (Default 30 min., Range 10 ~ 90 min.),
After elapsing A2A maximum time, the outdoor machine will operate only for A2W to speed up the A2W’s
heating/cooling performance, even though there are A2A’s continuous operation demands.
• Non priority minimum operation time (at FSV #5033=0): FSV #5032(Default 5 min., Range 3 ~ 60 min.),
in this minimum time, the outdoor machine will operate only for A2W, even though there are no more
A2W’s continuous operation demands.
<Operating specifications of Time Division Switching (TDS) in accordance with FSV #5033 setting
(In case of the A2A & A2W simultaneous operation is ON)>
FSV setting
A2A Cooling + A2W
Cooling
A2A Cooling + A2W
Heating
A2A Heating + A2W
Cooling
A2A Heating + A2W
Heating
A2A Priority
(#5033=0)
A2A Cooling
A2W Cooling
Same cooling Mode
TDS Control
A2A Cooling
A2W Cycle Off
(The heater just
operates without
heating.)
Cooling Operation
A2A Heating
A2W x (Not
operation)
Heating Operation
A2A Heating
A2W Heating
Same heating Mode
TDS Control
DHW Priority
(#5033=1)
Same with A2A
Priority setting
A2W Heating
A2A Cooling
(Heating + Cooling)
TDS Control
Same with A2A
Priority setting
Same with A2A
Priority setting
※ A2A : Air to Air, A2W : Air to Water
TDM (Time-Division Multi) Variables (TDM product Only)
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English
Smart Features
TDM (Time-Division Multi) Variables (TDM product Only)
‒ When DHW Priority is enabled, hot water (heating) operation is given priority only if the A2A & A2W
simultaneous operation is on. Other operations are the same as when A2A Priority is enabled.
‒ How to set DHW Priority (AE***MNYD**Model):
Delete
ESC
Timer User Set
Set
1
Press the ">" key on the wired remote controller for 3 seconds.
The setting value is changed in order of DHW Priority
( : blink) → A2A Priority ( : blink) → DHW Priority
( : blink) → A2A Priority ( : blink) repeatedly.
2 Setting FSV #5033 to ‘0’ becomes ‘A2A Priority’, and setting to
‘1’ becomes ‘DHW Priority’.
‒ How to set DHW Priority (AE***TNWT**Model):
Press the
button, press the , or , button to select Priority A2A, and then press the
button.
Setting FSV #5033 to '0' becomes 'Priority A2A', and setting to '1' becomes 'Priority DHW'.
CAUTION
• While A2W is in operation, A2A does not operate. This is a normal operation.
• While A2A or A2W is not in simultaneous operation, you can use any mode without operation mode
restriction.
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English
Cleaning and Maintenance
Task How often By whom Instruction
Run the Auto clean
function.
As needed Owner
"Auto clean function" on
page 34.
Clean the filter. Once every two weeks Owner
"Cleaning the filter" on page
36.
Clean the Wind-Free
panel
At least once a month Owner
"Cleaning the Wind-Free
panel" on page 37.
Clean the exterior of the
indoor unit.
As needed Owner
"Cleaning the outside of the
indoor unit" on page 35.
Replace the remote
control batteries
As needed Owner
"Replacing the remote
control batteries" on page
17.
Apply corrosion inhibitor
on outdoor unit. (Only if
installed near salt water
such as an ocean)
At least once a year Qualified technician
Contact your service
provider.
Clean inside the indoor
or outdoor unit.
Once a year Qualified technician
Contact your service
provider.
Inspect the units,
electrical connections,
refrigerant tubes, and
protections.
Once a year Qualified technician
Contact your service
provider.
Schedule
Cleaning and Maintenance
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34
English
Cleaning and Maintenance
Auto clean function
Use the Clean function to remove moisture from the inside of the air
conditioner for preventing propagation of fungi, bacteria, etc.
▶ ▶
Select
Clean.
▶
NOTE
• Depending on the condition of the indoor unit, the Clean
operation stops after running for 30 seconds to 20 minutes.
• When the Clean function is set, the indoor unit displays "
".
When the Clean function is cancelled, the indoor unit displays
nothing.
• You cannot use the Clean function after starting the Timed Off or
good'sleep function.
• If you turn on the air conditioner and then turn it off within
20seconds, the Clean function does not operate.
• When the air conditioner is turned off, the Clean function
operates immediately. When it is turned on, the Clean function
operates after it is stopped.
• Once the Clean function is started, it automatically continues to
operate until it is cancelled.
Cleaning
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English
Cleaning and Maintenance
Tepid damp cloth
Soft brush
Cleaning the outside of the indoor unit
1 Turn off the air conditioner and wait until the fan
stops.
2 Disconnect the power supply.
3 Use a soft brush or tepid damp cloth to clean the
exterior.
WARNING
• Do not clean the appliance by spraying water
directly onto it. Water entering the unit may result in
electric shock or fire that could cause death, serious
injury, or property damage:
CAUTION
• Do not use an alkaline detergent to clean the indoor
unit display.
• Do not use sulphuric acid, hydrochloric acid, or
organic solvents such as paint thinner, kerosene,
acetone, benzene, or alcohol to clean the unit
surfaces.
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36
Cleaning
English
Cleaning and Maintenance
Cleaning the filter
Clean the air filter every two weeks or when the (filter-cleaning reminder) appears on the indoor unit
display. The time between cleanings may vary, depending on the usage and environmental conditions.
Vacuum cleaner
Soft brush
30 minutes
Mild detergent
1 Slide the filter off of the unit.
2 Use a soft brush or vacuum cleaner to remove any dust or debris on the filter.
3 Soak the filter in a solution of water and mild detergent for 30 minutes.
4 Rinse the filter and let it air dry in a well-ventilated area that is out of direct sunlight.
5 Reinstall the filter.
6 Reset the filter-cleaning reminder:
In operation ▶
▶ ▶ Select Filter Reset. ▶
CAUTION
• Take care not to damage the filter during cleaning.
• Do not scrub the air filter with a hard-bristle brush or another cleaning utensil.
• Do not expose the air filter to direct sunlight when drying it.
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English
Cleaning and Maintenance
Cleaning the Wind-Free panel
Clean the Wind-Free panel at least once a month.
1 Pull the airflow blade open.
2 Hold and pull both sides of the Wind-Free panel until it comes free from the air conditioner.
3 Use a soft brush or vacuum cleaner to remove any dust.
4 Hang the Wind-Free panel in the grooves at the bottom left and right.
5 Align the projections of the Wind-Free panel with the grooves at the top, middle, and bottom of the
front panel.
6 After inserting the Wind-Free panel, press the top 4 places and the bottom 3 places by hand so that
there is no gap to the panel.
CAUTION
• If you attach the Wind-Free panel without the airflow blade being open, it may become obstructed by
the Wind-Free panel and may not open properly.
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English
Cleaning and Maintenance
1
Dry the air conditioner thoroughly by operating in Fan mode for 3 to 4 hours and disconnect the power
plug. There may be internal damage if moisture is left in components.
2
Before using the air conditioner again, dry the inner components of the air conditioner again by running
in Fan mode for 3 to 4 hours. This helps remove odours that may have generated from dampness.
Periodical checks
Refer to the following chart to maintain the air conditioner properly.
Type Description Monthly
Every 4
months
Once a
year
Indoor unit
Clean the air filter (1).
Clean the condensate drain pan (2).
Thoroughly clean the heat exchanger (2).
Clean the condensate drain pipe (2).
Replace the remote control batteries (1).
Outdoor unit
Clean the heat exchanger on the outside of
the unit (2).
Clean the heat exchanger on the inside of the
unit (2).
Clean the electric components with jets of
air (2).
Verify that all the electric components are
firmly tightened (2).
Clean the fan (2).
Verify that all the fan assembly is firmly
tightened (2).
Clean the condensate drain pan (2).
NOTE
• The checks and maintenance operations described above are essential to guarantee the efficiency of the
air conditioner. The frequency of these operations may vary depending on the characteristics of the area,
the amount of dust, etc.
(1) The above mentioned operations should be performed more frequently if the area of installation is
very dusty.
(2) These operations must always be performed by qualified personnel. For more detailed information,
refer to Installation Manual.
If the air conditioner will not be used for an extended period of time, dry the air conditioner to maintain in
best conditions.
Maintaining the Air Conditioner
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English
Cleaning and Maintenance
Internal protections via the unit control system
This internal protection operates if an internal fault occurs in the air conditioner.
Type Description
Against cold air The internal fan will be off against cold air when the heat pump is heating.
De-ice cycle The internal fan will be off against cold air when the heat pump is heating.
Protect compressor
The air conditioner does not start operating immediately to protect the
compressor of the outdoor unit after it has been started.
NOTE
• If the heat pump is operating in Heat mode, the de-ice cycle is actuated to remove frost from an outdoor
unit that may have deposited at low temperatures.
• The internal fan is switched off automatically and restarted only after the de-ice cycle is completed.
• When the de-ice cycle is operating,it may generate strange sound. It is normal operation for product
safety.
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English
Appendix
Problem Solution
The air conditioner does not
operate immediately after it
has been restarted.
• Because of the protective mechanism, the appliance does not
start operating immediately to keep the unit from overloading.
The air conditioner will start in 3 minutes.
The air conditioner does not
work at all.
• Check that the power plug is properly connected. Insert the power
plug into the wall socket correctly.
• Check if the circuit breaker is switched off.
• Check if there is a power failure.
• Check your fuse. Make sure it is not blown out.
The temperature does not
change.
• Check if you selected Fan mode.
Press the button on the remote control to select another
mode.
The cool (or warm) air does
not come out of the air
conditioner.
• Check if the set temperature is higher (lower) than the current
temperature. Press the
or button on the remote control
to change the set temperature. Press the Temperature or
button to increase or decrease the temperature.
• Check if the air filter is blocked by dirt. Clean the air filter every
two weeks.
• Check if the air conditioner has just been turned on. If so, wait for
3 minutes.
The fan speed does not
change.
• Check if you selected Auto or Dry mode.
The air conditioner automatically adjusts the fan speed to Auto in
Auto/Dry mode.
Timer function is not set.
• Check if you press the
and button on the remote control
after you have set the time.
Odours permeate in the room
during operation.
• Check if the appliance is running in a smoky area or if there is a
smell entering from outside. Operate the air conditioner in Fan
mode or open the windows to air out the room.
Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary
expenses.
Troubleshooting
Appendix
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English
Appendix
Problem Solution
The air conditioner makes a
bubbling sound.
• A bubbling sound may be heard when the refrigerant is circulating
through the compressor. Let the air conditioner operate in the
selected mode.
Water is dripping from the air
flow blades.
• Check if the air conditioner has been cooling for an extended
period of time with the air flow blades pointed downwards.
Condensation may generate due to the difference in temperature.
Remote control is not
working.
• Check if your batteries are depleted.
• Make sure batteries are correctly installed.
• Make sure nothing is blocking your remote control sensor.
• Check that there are strong lighting apparatus near the air
conditioner. Strong light that comes from fluorescent bulbs or
neon signs may interrupt the electric waves.
Operation Ranges
The table below indicates the temperature and humidity ranges the air conditioner can be operated within.
Refer to the table for efficient use.
MODE
OPERATIONAL TEMPERATURE
INDOOR
HUMIDITY
IF OUT OF CONDITIONS
INDOOR OUTDOOR
COOLING 18 ˚C to 32 ˚C
Depends
on the
specifications
of the outdoor
unit.
80 % or less
Condensation may occur on the indoor
unit with risk to have either water blow
off or drops on the floor.
HEATING 27 ˚C or less -
Internal protection triggers and the air
conditioner will stop.
DRYING 18 ˚C to 32 ˚C 80 % or less
Condensation may occur on the indoor
unit with risk to have either water blow
off or drops on the floor.
NOTE
• The standardized temperature for heating is 7 ˚C. If the outdoor temperature drops to 0 ˚C or below, the
heating capacity can be reduced depending on the temperature condition.
• If the cooling operation is used at over 32˚C (indoor temperature), it does not cool at its full capacity.
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English
Appendix
Important information: regulation regarding the refrigerant used
This product contains fluorinated greenhouse gases. Do not vent gases into the atmosphere.
CAUTION
• If the system contains 5 tCO₂e or more of fluorinated greenhouse gases, it must be checked for leakage
at least once every 12 months, according to regulation No. 517/2014. This activity must be covered by
qualified personnel only. In the case of the situation above, the installer (or authorized person with
responsibility for final check) must provide a maintenance book, with all the information recorded,
according to REGULATION (EU) No. 517/2014 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of
16 April 2014 on fluorinated greenhouse gases.
Refrigenat type GWP value
R-410A 2088
• GWP: Global Warming Potential
• Calculating tCO₂e: kg x GWP/1000
Information about Refrigerant
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English
Appendix
Model specification (Dimension and weight)
Dimension and weight
Type Model Net dimension (WxDxH) (mm) Net weight (kg)
Indoor unit
AE022TNXDEH 820 x 299 x 215 8.5
AE028TNXDEH 820 x 299 x 215 9.0
AE036TNXDEH 820 x 299 x 215 9.0
AE056TNXDEH 1055 x 299 x 215 11.5
AE071TNXDEH 1055 x 299 x 215 11.5
Technical Specifications
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