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12
TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual, or visit http://amana.custhelp.com. In Canada, visit http://www.amanacanada.ca. Contact us
by mail with any questions or concerns at the address below:
In the U.S.A.:
Amana Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
In Canada:
Amana Brand Home Appliances
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
Problem Possible Causes and/or Solutions
Nothing will operate Power supply cord is unplugged: Plug into a grounded 3 prong outlet.
Household fuse is blown or a circuit breaker is tripped: Replace the fuse or reset the circuit breaker. If the
problem continues, call an electrician.
Main or regulator gas shutoff valve is in the Off position: See the Installation Instructions.
The range is improperly connected to the gas supply: Contact a trained repair specialist or see Installation
Instructions.
Surface burners will
not operate
Oven is not in Self-Cleaning cyle: Surface burners will not operate during Self-Cleaning cycle.
The control knob is not set correctly: Push in knob before turning to a setting.
Air in the gas lines: If this is the rst time the surface burners have been used, turn on any one of the surface
burner knobs to release air from the gas lines.
Clogged burner ports: See the “Sealed Surface Burners” section.
Surface burner
ames are uneven,
yellow, and/or noisy
Clogged burner ports: See the “Sealed Surface Burners” section.
Burner caps positioned improperly: See the “Sealed Surface Burners” section.
Range converted improperly: If propane gas is being used, contact a service technician or see the
“Warranty” section for contact information.
Excessive heat
around cookware on
cooktop
Cookware that is not the proper size: The cookware should be centered above the burner with the bottom
sitting level on the grate. The ame should be adjusted so that it does not extend up the sides of the pan.
Cooktop cooking
results not what
expected
Improper cookware: Ideal cookware should have a at bottom, straight sides, and a well-tting lid, and the
material should be of a medium-to-heavy thickness.
Control knob set to incorrect heat level: See the “Cooktop” section.
Range is not level: Level the range. See the Installation Instructions.
Oven will not
operate
Air in the gas lines: If this is the rst time the oven has been used, turn on any one of the surface burner
knobs to release air from the gas lines.
Electronic oven control set incorrectly: See the “Electronic Oven Controls” section.
Oven burner ames
are yellow or noisy
Range converted improperly: If propane gas is being used, contact a service technician or see the “Warranty”
section for contact information.
Oven temperature
too high or too low
Oven temperature needs adjustment: See the “Oven Temperature Control” in the “Electronic Oven Controls”
section.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
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