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Before youcall for service...
Troubleshooting tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
PossibleCauses What ToDo
The washer is in a cold rinse cyde *Thisisnormal. ThePetlecTempfeatureisdesignednot
tempeta_ is _at to activate during a cold rinse cycle so that the coldest
water available is used,
(ReviewP_T_ All the water in the water heater • Wait until the water in the water heater is heated to the
in t/le]]bOfft_ has been used correct temperature.
_atu_.sse_ion)
PossibleCauses What ToDo
Incorrect spin speed • Make sure the spin cycle selected matches the load you
selected are washing. Some fabrics will feel wetter when rinsed
with cold water.
Incorrect use of fabric • Check fabric softener package for instructions and follow
softener directions for using dispenser.
• Pretleat stain and rewash.
Dye transfer • Sort whites or lightly colored items from dark colors,
Not enough detergent • Use more detergent (especially with larger loads)
Be stme to follow detergent manufacturer's directions.
Hardwater • Use awater conditioner like Calgon brand or install
a water softener.
Water is not hot enough • Make sure water heater is defivering water at
120°F,-140°F. (48°C._60°C.).
Washer is ovexloaded * Select load size to match clothes load.
Detergent is not • Add detergent as wash basket fills with water before
dissolving you load clothes.
Dye transfer • Sort clothes by color. Iffabric label states washseparate_
unstable dyes may be indicated,
Clothes are air or llne dried • If you do not dry your dothes with a clothes dryer, your
clothes may retain more lint.
Incorrect sorting • Separate lint producers from lint collectors.
Washing too long • Wash small loads for a shorter time than larger loads.
Detergent not dissolving • Add detergent as wash basket fills with water, before you
load clothes.
• Try a liquid detergent.
• Use warmer water temperature.
Overloading • Load clothes no higher than the top row u/holes in the
washer tub.
• Make sure load size selected matches clothes load size.
Incorrect tL*eof fabric softener • Check fabric softener package for instructions and follow
directions for using dispenser.
13
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