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5
Important information
Import ant information
Purchase information
Please take a moment to record the following basic
information about your new Bosch washer.
This information will be helpful in the event you need to
contact Customer Service or would like to order
accessories or replacement parts.
The E-Nr. (model number) and the FD (serial) number
can be found on the rating plate label or in the Home
Connect application under Appliance Information.
see illustration
The model number includes the slash and a two digit
number (e.g. "/27"). Please be sure to include the final 2
digit number when filling in your model number. This
helps make sure any parts you may need are correctly
matched to your specific machine.
Date of Purchase:___/___/_____
Where Purchased:___________________________
E-Nr. :_________/____ (ex: WAW28xxxUC/01)
FD :_______-_______ (ex: 9709|90007)
The manufacturer reserves the right to make changes in
the product or manual without notification.
Customer Service
Your washer does not require any special care other than
the maintenance and care mentioned in this manual. If
you have a problem with your washer, please consult.
~ Troubleshooting; Page 40
If problems persist and service becomes necessary,
contact your dealer, installer or an authorized service
provider. Do not attempt to repair the appliance yourself.
Bosch Customer Service
1-800-944-2904
Or by mail
BSH Home Appliances Corporation
1901 Main Street, Suite 600
Irvine, CA 92614
When writing or calling please have the following
information available:
▯ E-Nr. (model number, example: WAW28xxxUC/01)
▯ FD (serial number, example: 9709|90007)
▯ Date of Original Purchase (receipt may be required)
▯ Date Problem Occurred
▯ Explanation of Problem
If writing, please also include a daytime telephone
number and a copy of the sales invoice.
When calling Customer Service, please be ready to
provide the model number E-Nr. and FD serial number.
This information will help provide the best support for
your washer.
Additional information is available at our website.
www.bosch-home.com/us (USA) or www.bosch-
home.com/ca (Canada)
(1U)'
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