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41
Determing the Problem
Problem Possible cause(s) Solution(s)
Washer door cannot be
opened.
Child lock is activated.
Deactivate Child lock (press Finish in M and N for
approximately 3 seconds).
A power failure occurred. If a cycle is interrupted by a power failure, it will resume
when the power is restored. If power is not restored fol-
low the cautions and instructions for Emergency door
lock release:
~ Emergency door lock release; Page 40
Cycle is running, or water level is
too high and/or too hot or the drum
is still spinning.
Wait until the cycle ends.
Electric power cord has become
loose or unplugged.
Make sure the electric cord is securely plugged in.
Appliance switched off before end
of cycle.
Switch the appliance on.
Door still cannot be
opened, even after
turning the washer off
and back on again.
Child lock is activated.
Deactivate Child lock (press Finish in M and N for
approximately 3 seconds).
Door is locked for safety reasons
(high water level, water temperature
too high, drum is spinning).
Run a Spin/Drain program to reduce the water tem-
perature and level.
Wash cycle time is
increased.
Your washer utilizes sensors to
monitor certain characteristics of
the wash load. Increases in wash
cycle time could be due to:
Solutions are based on the specific reason the wash
time has been extended.
The automatic unbalanced load
detection system spins the laundry
several times to ensure even distri-
bution.
Always load the washer with a mixture of large and
small wash items (easier to distribute in the drum).
Excess suds. Ådisplays at end of
cycle.
Use less detergent.
Washer does not start.
Start/Pause indicator
light does not flash.
Power cord end not inserted or not
inserted correctly.
Insert power cord end correctly.
A fuse is blown or breaker is
tripped.
Replace fuse or reset breaker. For replacing the fuses
in the supplied Power Adapter refer to the instructions
which came with the Power Adapter.
Door not closed properly. Check if laundry is caught in the door. Close the door
until you hear it click shut completely.
The display panel and
indicator lights switch
off, Start/Pause indica-
tor flashes.
Energy-saving mode is activated. Press any button to activate the display.
The display panel and
Start/Pause indicator
switch off.
Automatic switch-off function is
active.
Press the center of the Program Selector to switch on
the appliance.
Cycle does not start -
Start/Pause flashes.
Start/Pause button not pressed. Press the Start/Pause button to start the cycle.
Cycle does not start -
Finish in-time is dis-
played.
A delayed starting time has been
selected and activated.
Wash cycle will begin at proper time to complete at the
selected Finish in-time.
Cycle does not start -
D symbol flashes.
Child lock is activated.
Deactivate Child lock (press Finish in M and N for
approximately 3 seconds).
Detergent residue
remains in the deter-
gent dispenser.
Dry detergent may have been damp
or lumpy.
Clean and dry the detergent dispenser.
Excess liquid detergent may have
been added.
See Adding the correct amount of HE detergent to
determine proper detergent usage. ~ Adding the cor-
rect amount of HE detergent; Page 32
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