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Bosch 1329599 User Manual
Page 48
Bosch 1329599 Compact Smart Laundry Pair with WAW285H1UC 24 Inch Washer and WTW87NH1UC 24 Inch Electric Heat Pump Dryer
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en-us Use and Care Manual, Installation Instructions
Washer
Table of contentsen-us Use and Care Manual, Installation Instructions
Additional information on products, accessories, replacement parts and services can be found at www.bosch-home.com/us (USA) or www.bosch- home.ca (Canada) and in the online shop www.bosch- home.com/us/store
Important information
Important information
Purchase information
Please take a moment to record the following basic information about your new Bosch washer.
This information will be helpful in the event you need to contact Customer Service or would like to order accessories or replacement parts.
The E-Nr. (model number) and the FD (serial) number can be found on the rating plate label or in the Home Connect application under Appliance Information.
see illustration
The model number includes the slash and a two digit number (e.g. "/27"). Please be sure to include the final 2 digit number when filling in your model number. This helps make sure any parts you may need are correctly matched to your specific machine.
Date of Purchase:___/___/_____
Where Purchased:___________________________
E-Nr. :_________/____ (ex: WAW28xxxUC/01)
FD :_______-_______ (ex: 9709|90007)
The manufacturer reserves the right to make changes in the product or manual without notification.
Customer Service
Your washer does not require any special care other than the maintenance and care mentioned in this manual. If you have a problem with your washer, please consult.
~ Troubleshooting; Page 40
If problems persist and service becomes necessary, contact your dealer, installer or an authorized service provider. Do not attempt to repair the appliance yourself.
Bosch Customer Service
1-800-944-2904
Or by mail BSH Home Appliances Corporation 1901 Main Street, Suite 600 Irvine, CA 92614
When writing or calling please have the following information available:
If writing, please also include a daytime telephone number and a copy of the sales invoice.
When calling Customer Service, please be ready to provide the model number E-Nr. and FD serial number. This information will help provide the best support for your washer.
Additional information is available at our website.
Your washing machine is intended for
Your washing machine is intended for
NOTICE:
Before using the appliance, read the use and installation instructions and all other information included with the appliance and act accordingly.
Keep all documents for future use.
Safety Definitions
Safety Definitions
Important safety information is contained in this manual and on the warning labels located on your washer.
Standard symbols and headings are used to identify areas where you should take precautions to avoid injury or property damage. Please take a moment to become familiar with each of these symbols and what they mean before proceeding.
9 WARNING
9 CAUTION
NOTICE:
Tip:
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
WARNING
WARNING
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
WARNING
WARNING
Introduction to your new washer
Introduction to your new washer
9 WARNING
Risk of fire, electric shock or injury
Standard features and helpful information
Thank you for choosing Bosch for your laundry appliance needs.
Please read and follow the use and care, important safety instructions and troubleshooting information contained in this manual. Please retain this manual for future reference.
Standard features
Quality tested
Every Bosch washer is thoroughly tested before leaving the factory. As a result, a small amount of residual water may remain in the washer drum. We recommend running the Drum Clean cycle to remove this water prior to washing your first load of laundry.
~ Before loading your first load of laundry; Page 23
Website
Visit our website at www.bosch-home.com/us (USA) or www.bosch-home.com/ca (Canada) for more information and to view a selection of our products.
About this manual
These operating and installation instructions may apply to more than one model of washer. Illustrations used may show details that differ from your particular model.
Read your user manual. It contains valuable information about the safety, installation and operation of your new appliance.
This can save you time, make it easier to correctly install and use your washer, and improve your overall satisfaction with your new appliance.
Special features
Environmentally friendly use of your washer
Your new Bosch washing machine is designed to use water, energy and detergent in a highly efficient way to help reduce operating costs, conserve resources and protect the environment.
Dimensions and clearances required
Dimensions and clearances required
Appliance dimensions
Length of power cord and water supply hoses
Installation types
Stacked washer and dryer
A Bosch dryer of the same dimensions can be stacked on top of the washer to save space.
9 CAUTION
Stand alone (shown) or Side-by-Side
Under counter (Preferred)
Front of the appliance fully open.
No doors or coverings.
Under counter (Less Desirable)
If front of the appliance is covered ventilation openings must be installed.
INSTALLATION INSTRUCTIONS
Installation instructions
9 WARNING
Risk of fire, electrical shock or injury to persons
9 CAUTION
THE APPLIANCE is heavy
Introduction
Read these installation instructions completely and carefully before starting to install your new washing machine. The information contained can save time and effort and will help to ensure optimum performance of your new washer. Be sure to observe a...
NOTICES
These installation instructions are intended for use by qualified installers. In addition to these instructions, the installation must comply with:
- for the United States - National Electrical Code, ANSI/ NFPA70 - and latest editions of the state and municipal and/or local regulations.
- for Canada - Canadian Electrical Code C22.1 - and the latest editions of the provincial, municipal and/or local regulations.
Tools needed
The following tools may be helpful during installation of your washer.
Waste disposal
Disposal of Packaging Materials
After unpacking your new appliance dispose of the protective packaging materials in an environmentally friendly way. Ask your dealer or inquire with your local authority regarding currently acceptable means of disposal.
9 WARNING
Warnings for children
Disposal of Your Old Appliance
Your old appliance can be recycled if it is no longer to be used. Prior to disposing of your old appliance observe the following precautions to reduce safety risks.
9 WARNING
To avoid risk of injury or death, do the following
Parts provided with your washer
Back side of the washing machine
Washer drum contents
Two AquaShield water supply hoses are shipped in the washer drum. Be sure to remove each of these and use these new hoses for the installation.
NOTICE:
Set up on a pedestal with drawer
Pedestal item number: WMZ20490 or replacement WMZPW20W
Mount washer on the pedestal according to the instructions in the pedestal installation kit.
Installation checklist
Review the following list and check off each step as it is completed during installation.
Importance of installing on a solid, level floor
Your new Bosch washing machine utilizes high spin speeds to achieve superior water removal from your laundry resulting in reduced drying time. It is important to install your washing machine on a floor that will provide firm support. This prevents th...
The installation surface must be solid and level in both directions. Avoid installing your washer on soft surfaces such as floors with carpet or foam backed covering material.
If installing the washer on a wooden floor, observe the following:
Remove the transport bolts
9 CAUTION
Damage to the appliance or injury possible
1. Remove drain hose from all brackets.
2. Loosen and remove all 4 transport bolts. Remove the sleeves. Take the power cable out of the brackets.
3. Place covers over the transport bolt holes. Four plastic covers are provided in the small parts bag included with your washer. Separate these covers and install one in each hole where the transport bolts were removed. Lock covers firmly by pressin...
NOTICE:
Water connections
Water supply hose connections
NOTICES
Connect your washer to the wall faucets using the included AquaShield™ water supply hose.
Observe each of the following:
Water connection hoses
Attach this end to water tap. Hand tighten only.
Attach this end of the hose to the back of the washing machine as shown in the following pictures. Be sure to use clamps and route hoses as instructed. Hand tighten only.
Position hoses as shown when routing hoses to right side of washer (facing from front).
Position hoses as shown when routing hoses to left side of washer (facing from front).
About the AquaShield™ Hose
The AquaShield hose prevents potential flooding in the event the hose develops an internal leak. If the hose leaks, the indicator turns red and water flow is blocked. Once the internal valve in the hose activates (indicator is red) the hose must be d...
Water drain hose connection
NOTICES
Height of drain point
Height difference between the floor and drainage point: max. 39 in. (100 cm).
Types of drainage hookups
Standpipe
Attach the drain hose to the elbow included with your washer.
Position the elbow on the drain hose 4" from end of hose as shown. Insert this section of the drain hose into the drain pipe. Secure the elbow and hose with a nylon tie strap or the equivalent to keep the hose from coming out of the drain pipe during...
Sink siphon
Secure the drain hose to the sink siphon using a Ø 0.9 - 1.6 in. (20-44 mm) hose clip (available from a hardware store).
Wash Basin
9 WARNING
Scalding
NOTICE:
Make sure that:
Attach the drain hose securely to the wash basin.
NOTICE:
Leveling the washer
Importance of leveling the washer
Your new washer uses high spin speeds to remove water at the end of the wash cycle. It is important that your washer is level and that all four washer feet press with equal pressure against the floor. This will help assure the quietest, most vibratio...
Follow these steps:
1. Install the washer on a level and solid surface, preferably in a corner of a room.
2. If the floor is uneven (or unlevel) adjust the washer feet as required to level the washer. Do not place anything under the washer feet to help level the washer.
3. Extend the washer feet no more than is necessary. The more the feet are extended, the more vibration the washer will experience. Start with the washer feet turned all the way in and adjust each foot as necessary.
4. Use a bubble level to check the top of the washer to make sure it is level side to side and front to rear.
5. Press down on each corner of the washer top to make sure the washer doesn’t “wobble“. There should be no "give" or movement. All four washer feet should press equally against the floor. This is just as important as the washer being level to ...
6. When the washer is level and does not wobble, lock the washer feet in place by tightening the locknuts against the washer bottom. Be sure to do this without changing the height of the foot (hold the foot while tightening the locknut).
Procedure for adjusting the washer feet:
1. After determining which washer feet need to be extended, have someone lift up on the washer slightly to take pressure off the foot to be adjusted.
2. Turn the grey plastic foot to extend it downward as far as necessary to raise the corner of the washer the correct amount to level the washer.
3. When the height of the foot is correct, use a 17 mm open end wrench to tighten the locknut against the washer bottom. The locknut should be tight against the bottom of the washer to lock the foot in place.
Electrical connection
9 WARNING
Electrical shock hazard
9 WARNING
Electrical shock hazard
9 WARNING
Electrical shock hazard
To reduce the risk of electrical shock:
GROUNDING INSTRUCTIONS
9 WARNING
Electrical shock hazard
Transporting the washer
Before transporting the washer
1. Disconnect the washer power cord from the wall outlet.
2. Turn off the water supply to the washer.
3. Disconnect water supply lines from the tap.
4. Disconnect the drain hose from the drain location.
5. Install the transport bolt assemblies as shown in the following images.
9 CAUTION
Remove the transport bolt hole covers
1. Remove all four transport bolt hole covers.
2. Pull the tip of the arrow on the cover out slightly to disengage the locking tab.
3. Rotate the cover counterclockwise to remove. Repeat for all 4 transport bolt hole covers.
Insert the transport bolt assemblies
1. Each assembly consists of a plastic bushing and a bolt that extends through the bushings. Unscrew the bolt until the threaded end is flush with the end of the plastic bushing.
2. Insert the transport bolt and bushing assembly as shown. The metal housing slides around the bolt through the slot in the plastic bushing as the bushing is slid into place. The open part of the bushing slot should be facing the direction shown to ...
3. When the bolt is in place screw it in until the bolt threads engage the drum. Double check and ensure bolts are screwed into threaded holes and not into cracks or crevices. Repeat the process for all 4 transport bolt assemblies before tightening a...
9 CAUTION
RISK OF APPLIANCE OR MATERIAL DAMAGE
Getting to know your appliance
Getting to know your appliance
Control panel
Display area
OPERATING INSTRUCTIONS
Operating Instructions
9 WARNING
Before using the washer for the first time
Check to make sure your washer has been installed properly by following the installation instructions in this manual.
~ INSTALLATION INSTRUCTIONS; Page 12
Check the machine. Never connect the utilities (power or water) to or start a damaged machine! Contact Customer Service!
Check to be sure your household electrical system voltage and the voltage specifications on the washing machine rating plate correspond.
Check to be sure the washer hot and cold water supply taps are turned on.
Check that transport bolts have been removed by opening the door and moving the tub from side to side and front to back. If the tub cannot be moved easily recheck that transport bolts are removed.
~ Remove the transport bolts; Page 14
Turning the washing machine on and off
Center of the program selector is pressed to turn the appliance on or off.
Before loading your first load of laundry
Your new washing machine was tested before leaving the factory. This process involves running various wash cycles. As a result, a small amount of water may remain in the tub and drainage system. Run a Drum Clean cycle with no laundry to clean the sys...
First add 1 to 2 tablespoons of detergent to the main- wash chamber II. Then run the Drum Clean cycle.
Wait for the cycle to finish.
Using program selector to choose a wash program
NOTICE:
~ Child lock 3 sec.; Page 36
Use the program selector to select the desired wash program. The dial turns in both directions and when a cycle is selected its time duration appears in the display. The related preset options (temperature, spin speed, etc.) lights are activated.
Selecting optional program settings
By selecting the optional program settings, you can adjust the washing process to better suit the items you are washing.
The optional program settings can be selected and/or deselected depending if they are allowed (not all settings are allowed for all programs) and the cycle’s progress.
The indicator lamps of the buttons light up if the setting is active.
~ Program selection table; Page 33
~ Optional program settings; Page 35
Loading the laundry
9 WARNING
Loosen the laundry being loaded and mix small and large items
Unfold the sorted items and place them loosely in the drum. Mix small and large items to help them better distribute in the drum during the spin cycle.
Tip:
Recommended Load Size
Recommended maximum load size can be found:
~ Standard features and helpful information; Page 9
Tips
Filling the detergent and additives compartments
NOTICE:
Measuring
Measure out the detergent and laundry care products according to:
Filling
9 WARNING
Irritation of eyes/skin
Pour the detergent and laundry care product into the appropriate chambers:
Tips
1. Open the detergent dispenser tray.
2. Add detergent or additive.
3. Close the detergent dispenser tray completely before starting the wash cycle.
Tip:
Liquid detergent insert
To measure liquid detergent:
1. Pull out the detergent dispenser tray.
2. Push the liquid detergent insert forward and down as shown.
3. Pour liquid detergent into the chamber and do not exceed the maximum mark.
4. Reinsert the tray into its compartment.
NOTICE:
Starting the program
Press the Start/Pause button. Indicator lamp lights up and the program starts.
NOTICE:
~ Child lock 3 sec.; Page 36
The display panel shows the "Finish in" time before the program starts or the program length and the program progress symbols when the washing program has started.
~ Display area; Page 21
Foam detection
If you use too much detergent, too much foam may be formed during the wash cycle. The symbol Å lights up. Foam may be also leaking out from the detergent drawer. In order to remove the foam, the appliance automatically activates additional rinse cyc...
NOTICE:
Selecting a different program
If you have inadvertently started the wrong program, you can change this as follows:
1. Press Start/Pause.
2. Select another program.
3. Press Start/Pause. The new cycle starts from the beginning.
Pausing/Adding a garment to the cycle
Pausing the wash cycle can be useful for several purposes.
e.g. for soaking ~ Soaking; Page 34
Press Start/Pause. The indicator lamp A is blinking. Wash load will soak in water until continued by pressing Start/Pause.
For adding a garment after the cycle begins.
1. Press Start/Pause. Door will unlock when safe to do so.
2. Open door carefully and add or remove laundry item.
NOTICE:
3. Close door.
4. Press Start/Pause.
NOTICE:
Cancel program
For cycles with a high temperature:
1. Press Start/Pause.
2. Cool the laundry off: Select Rinse.
3. Press Start/Pause.
For cycles with a low temperature:
1. Press Start/Pause.
2. Select Spin/Drain and Spin Speed option to No Spin.
3. Press Start/Pause.
Program end
- ‹- appears in the display field and the Start/Pause button indicator lamp is off.
NOTICE:
Removing laundry/switching the appliance off
1. Open the front door of the washer and remove the laundry.
2. Press the center of Program Selector to switch off the appliance.
3. Turn off the water taps.
NOTICES
Home Connect®
Home Connect®
This appliance is Wi-Fi-capable and can be remotely controlled using a mobile device.
You can use the Home Connect app to do the following on your appliance from your mobile device:
Before you can use the Home Connect functions, you will need to carry out the following steps:
1. Install the Home Connect app on your mobile device.
2. Register in the Home Connect app.
3. Connect your appliance to your home network automatically or manually (you only need to do this the first time).
4. Connect your appliance to the Home Connect app.
You can find information about the app on our Home Connect website www.home-connect.com
Home Connect services are not available in every country. The availability of the Home Connect function depends on the availability of Home Connect services in your country. You can find information on this at: www.home-connect.com
Notes
Calling up the Home Connect menu
In the Home Connect menu, you can create and view network connections, reset network settings, activate/ deactivate Wi-Fi and find other Home Connect functions.
1. Switch the appliance on.
2. Press and hold Remote Start for at least 3 seconds.
Note:
Connecting your home network to the Home Connect app
Connect your appliance to the home network automatically or manually (you only need to do this the first time).
Notes
You must then connect to the Home Connect app.
Note:
Connecting to your home network automatically
Step 2.1
Ensure that you are in the Home Connect menu. ~ Calling up the Home Connect menu; Page 27
1. Press Start/Pause.
2. Activate the WPS function on your home network router within the next 2 minutes.
Note:
Connecting to your home network manually
Step 2.2
Ensure that you are in the Home Connect menu. ~ Calling up the Home Connect menu; Page 27
Make sure that you have opened the Home Connect app and are logged in.
1. Set the program to position 2.
2. Press Start/Pause.
3. Call up the Wi-Fi setting on the mobile device.
4. Connect the mobile device to the HomeConnect Wi-Fi network and enter the password (key) HomeConnect.
5. Once you have connected successfully, open the Home Connect app on your mobile device and carry out the steps in the app.
6. In the Home Connect app, enter the network name (SSID) and password (key) for your home network.
7. Carry out the last steps in the Home Connect app to connect your appliance.
Note:
Connecting to the Home Connect app
1. Set the program to position 3.
2. Press Start/Pause.
3. Once your appliance is displayed in the app, carry out the last steps in the Home Connect app.
Note:
Activating/deactivating Wi-Fi
If your appliance is already connected to your home network, you can activate or deactivate Wi-Fi on your appliance.
Ensure that you are in the Home Connect menu. ~ Calling up the Home Connect menu; Page 27
1. Set the program to position 4.
2. Press Start/Pause.
Notes
Resetting your network settings
You can reset all of the network settings.
Ensure that you are in the Home Connect menu. ~ Calling up the Home Connect menu; Page 27
1. Set the program to position 5.
2. Press Start/Pause.
3. Press Start/Pause.
Note:
Updating the software
You can update the Home Connect software on your appliance. As soon as a new software update is available, a message appears in the display: —˜š
Install the update directly via the message in the display or manually as follows:
Ensure that you are in the Home Connect menu. ~ Calling up the Home Connect menu; Page 27
1. Set the program to position 6.
2. Press Start/Pause.
3. Press Start/Pause.
Note:
Information on data protection
When your appliance is connected to a WLAN network that is connected to the Internet for the first time, your appliance transmits the following categories of data to the Home Connect® server (initial registration):
This initial registration prepares the Home Connect functions for use and is only required when you want to use these Home Connect functions for the first time.
Note:
Declaration of Conformity
BSH Home Appliances Group hereby declares that the appliance which features Home Connect functionality is in accordance with the essential requirements and other relevant provisions of the following Directives.
Wi-Fi® Module FCC/IC Statements
Model: COM1
FCC ID: 2AHES-COMGEN1
IC: 21152-COMGEN1
The Home Connect module is a communication device designed to provide communication between appliances and smart devices.
This module is integrated at the factory, under direct control of B/S/H Home Appliances Corporation, and is not user serviceable or upgradable. At least 20cm separation distance should be maintained from device to user.
FCC COMPLIANCE STATEMENT
9 CAUTION
INDUSTRY CANADA STATEMENT
Laundry
Laundry
Preparing the laundry
NOTICE:
Sorting the laundry
Sort laundry items according to color, degree of soiling and recommended wash temperature range.
Wash white items separately from colored items. Otherwise, white items may tend to become grey.
Observe laundry care labels
Check the care labels on each laundry item prior to washing. They provide valuable information as well as limitations about the laundry process (temperature etc.) to help you choose an appropriate cycle.
Determining degree of soiling
Identifying and treating stains
For mild and recent stains the Stains button for food based grease/oils, blood, red wine and grass can be used. For more stubborn and set in stains the below methods can be of help.
Removing stains
Laundry detergents and additives
Laundry detergents and additives
Adding the correct amount of HE detergent
9 WARNING
Avoid overuse of detergent.
Measure out the detergent according to:
Too much detergent
Too little detergent
The fabric care label is important for selecting the correct detergent, temperature and treatment of the laundry.
If desired you can visit the following sites for additional information on detergents and fabric care.
~ www.textileaffairs.com or www.cleanright.eu
Saving energy and reduce detergent
For light and normal soiling, you can save energy (lower washing temperature) and detergent.
NOTICE:
Program selection table
Program selection table
Tips
Starching
NOTICE:
Starching is possible in all wash programs if liquid starch is used. Measure starch into compartment M in accordance with the manufacturer's instructions (clean first if necessary).
Dyeing/bleaching
Dye should only be used in normal household quantities. Salt may damage stainless steel. Always follow the dye manufacturer's instructions.
Do not use the washing machine to bleach clothes.
Soaking
1. Pour soaking agent/detergent into compartment II in accordance with the manufacturer's instructions.
2. Turn the program selector to Cotton program and select Cold temperature.
3. Press Start/Pause.
4. After approximately ten minutes, press Start/Pause.
5. After the required soaking time, press Start/Pause again to continue or change the program.
NOTICES
Optional program settings
Optional program settings
At the factory, temperature and spin speed options, and cycle duration ("Finish in" time) are pre-set for all cycles.
EcoPerfect™
Energy optimised washing by reducing the temperature while achieving a washing result that is consistent with the selected program, without the EcoPerfect™ setting.
Prewash
For heavily soiled washing. Pour 1/3 of normal detergent amount into pre-wash chamber I and remaining 2/3 into main wash chamber II.
Rinse Plus
This feature adds additional rinses to selected program which is helpful for locations with soft water supplies or to generally improve rinsing results. It will increase the program duration.
Remote Start
Briefly pressing the Remote Start button activates or deactivates the Remote start function. Activating the Remote start function enables the appliance to be started remotely via the Home Connect® app.
NOTICES
Pressing and holding the Remote Start button for at least 3 seconds enters Home Connect settings.
Finish in
The program end (Finished in) time can be set in one hour increments to a maximum of 24 h (hours). After selecting the desired washing program (at the dial) but before pressing the Start/Pause button, press the Finish in button until the desired time...
NOTICE:
Here is an example of a 1hr:30min cycle time and an 8 h Finish in time.
8 h is displayed (until the Energy-saving mode activates) and counts down (approximately 6hr:30min) until the washing cycle begins (at 1hr:30min) then the cycle duration 1:30 is displayed and began. Total time approximately 8 hours.
Spin Speed
Before and during the cycle, you can change the spin speed range depending on the cycle progress.
Touch the appropriate button until the desired setting is displayed.
No Spin: This option eliminates the final spin and the load remains saturated with the final rinse water. The pump is activated to remove all residual water.
~ Program selection table; Page 33
Temperature
Before and during the cycle, you can change the default temperature range depending on the cycle progress.
Press the appropriate button until the desired setting is displayed.
The maximum temperature range that can be set depends on the cycle selected.
~ Program selection table; Page 33
SpeedPerfect®
For washing in a shorter time with a washing result comparable to that of the standard program.
NOTICE:
Stains
There are four types of stain to choose from:
The washer adjusts the average washing temperature, drum movement and soaking time to the specific type of stain. Hot or cold water, gentle or intensive washing and long or short soaking ensure that the wash-program sequence is specially adapted to e...
NOTICE:
Appliance settings
Appliance settings
Child lock 3 sec.
You can secure the appliance against inadvertent changing of the set functions. To do this, activate the Child lock after cycle start.
To Activate/Deactivate, press Finish in M and N for approximately 3 seconds. In the display field, you will see the D symbol light indicating the Child lock is active.
NOTICE:
Activating setting mode
In order to change the default appliance settings described below, you will first need to enter or activate setting mode.
1. Switch on the appliance. The indicator lamp of the program on position 1 (() lights up.
2. Press and hold Temperature button and, at the same time, turn the program selector to position 2 (0).
3. Release Temperature button.
Changing the audible signal volume
1. Turn the program selector to the required position.
2. Use the Finish in N or M button to set the volume you require (‹ = off; … = very loud).
Switching the automatic switch-off function on/off
If the appliance is not used for an extended period, it may automatically switch itself off until a program starts or when a program has ended in order to save energy. It can be switched back on again at any time by pressing the power button #.
You can switch the appliance's automatic switch-off function on or off as follows:
1. Turn the program selector to position 4 (@).
2. Use the Finish in N or M button to switch the appliance's automatic switch-off function on (‹Ÿ) or off (‹””).
NOTICE:
Switching the Drum Clean reminder on/off
A reminder to clean the drum is indicated by a light adjacent to the Drum Clean program. In order to switch the drum clean reminder on (or off, if desired):
1. Turn the program selector to position 5 (H).
2. Use the Finish in N or M button to switch the drum clean reminder on (‹Ÿ) or off (‹””).
Exiting setting mode
Once you have applied all the settings, press the power button # to switch off the appliance.
Cleaning and maintenance
Cleaning and maintenance
Your appliance is designed to give you years of service. Observe the following instructions to maintain and protect your appliance and keep it in top operating condition.
9 WARNING
Risk of electric shock hazard
Cleaning the washer´s exterior
9 WARNING
Risk of explosion
Clean the washer´s exterior surfaces when required as follows:
- Use hot soapy water or a mild (non-abrasive) cleaning agent.
- Dry with a soft towel.
- Remove residue immediately.
- Do not use high pressure spray.
Cleaning the drum
Metallic debris left in the drum can produce rust spots on the drum. Never use steel wool to try to remove these.
Use a chlorine-free cleaning agent and follow the manufacturer’s instructions.
Descaling the washer
Provided that you use correct amounts of detergent with your wash loads, descaling is not necessary. If descaling the washer drum does become necessary, please follow the descaling product manufacturer’s instructions.
Small amounts of descaling agent can be used to remove white spots on the washer drum caused by lime or mineral deposits or small amounts of rust caused by metal objects left in the drum.
NOTICE:
Cleaning the detergent dispenser tray
If there is a buildup of residual detergent or additives, or if the softener compartment is not rinsed out well enough, it may be helpful to clean the dispenser.
1. Open the detergent dispenser tray fully. Press down on the drawer catch (1) and pull the tray (2) from the washer.
2. Remove the insert (3) by grasping it and pulling it upwards from the detergent dispenser tray.
3. Clean the insert and the detergent dispenser tray by holding it under warm running water. Lightly wipe away any remaining detergent residue.
4. Attach the insert and slide the detergent dispenser tray back into place and close the tray securely.
Tip:
Cleaning the water inlet strainers
If the washer water supply slows or stops completely, the water inlet strainer may be blocked. Cleaning is recommended every 6 months in any event to reduce chances of valve blockage in areas using hard water.
Normal water pressure from your home, that remains in the supply hoses after turning off the taps, will cause a small amount of water to drip out when you remove the water supply hose from the back of the washer. Be sure to close the taps completely ...
Clean the strainers at the water tap end of the hose
1. Remove the hose from the tap.
2. Rinse the strainer under running water. Look at the strainer to see if any visible debris is still present. Rinse again if necessary to remove the debris.
3. Reconnect the hose to the tap.
Clean the strainers at the washer end of the hose
1. Remove the hose from the inlet on the back of the washer.
2. Using narrow pliers, grasp and pull the strainer from the inlet port.
3. Rinse the strainer under running water.
4. Reconnect the hose to the back of the washer and turn on the water tap. Check to see if water flows by starting a warm water wash cycle.
NOTICE:
Cleaning the drain pump
9 WARNING
Risk of scalding
It may be necessary to clean the washer drain pump if the washer fails to drain.
The washer pump can become blocked by loose debris (a good reason to check the drum and remove any visible debris or lint after each wash load).
To access the washer drain pump, the service cover must first be removed (see steps below). With the service cover removed, proceed as follows:
1. If the washer has not been drained, try to drain it now. Turn the program selector to the Spin/Drain, select Spin Speed to No Spin and press the Start/Pause button. Wait a few moments to let the cycle drain the water from the drum. If the pump is ...
2. Shut off the tap so that no more water flows in and has to be drained.
3. Open and remove the service cover.
4. Loosen the screws and remove the protective film.
5. Use the pull-out drain hose located in the pump access opening to drain the remaining water into a suitable container (up to 5.3 U.S. gallons/20 liters of water may be drained). Pull the sealing cap from the hose and lay the hose over the side of ...
6. Turn the pump cover counterclockwise to remove it. A small amount of residual water may flow out when the cover is removed. Clean the interior of the pump housing, removing any debris or foreign objects. Check to be sure the impeller wheel at the ...
7. Reinstall the protective film over the pump access using both screws.
8. Snap the service cover in place at the hinges and close it. Wipe up any spilled water.
NOTICE:
Troubleshooting
Troubleshooting
Emergency door lock release
In the event of a power interruption the program will continue running when the power supply has been restored.
If the washer door must be opened and the normal door unlock procedures do not work, the emergency door lock release rod can be actuated to open the door.
9 WARNING
Risk of scalding
9 WARNING
Risk of injury
9 CAUTION
Water damage and burn injury
1. Press the center of Program Selector to switch off the appliance. Any running program will then be cancelled. Disconnect the power plug.
2. Allow the water in the drum to cool off.
3. Allow the washer drum to come to a stand still (no longer spinning).
4. Before opening the washer door, perform the drain procedure included in the pump maintenance section.
5. Loosen screws and remove the protective foil.
6. The washing machine door can then be opened.
7. The door can now be opened.
General Troubleshooting
If you encounter a problem, consider the suggestions and instructions below before you call Customer Service.
9 WARNING
Electric shock hazard
If repairs are necessary and you cannot eliminate the fault with the aid of the table below, follow these steps:
1. Press the center of Program Selector to switch off the appliance.
2. Disconnect the appliance from the power outlet.
3. Turn off the water taps.
4. Call Customer Service.
NOTICE:
Information on the display area
If troubleshooting did not solve your issue contact Customer Service ~ Customer Service; Page 5
STATEMENT OF LIMITED PRODUCT WARRANTY
Bosch Clothes Washer
What this Warranty Covers & Who it Applies to
The limited warranty provided by BSH Home Appliances Corporation (“Bosch“) in this Statement of Limited Product Warranty applies only to the Bosch appliance (“Product“) sold to you provided that the Product was purchased:
The warranties stated herein apply only to the first purchaser of the Product and are not transferable.
Please make sure to return your registration card; while not necessary to effectuate warranty coverage, it is the best way for Bosch to notify you in the unlikely event of a safety notice or product recall.
Limitation for Third Party Accessories and Water Supply Hoses: Third party accessories, including water supply hoses other than those shipped with your Bosch washer, and any consequential damages resulting therefrom, are not covered by this warranty....
How Long the Warranty Lasts
Bosch warrants that the Product is free from defects in materials and workmanship for a period of three hundred sixty-five (365) days from the date of the original purchase. The foregoing timeline begins to run upon the date of the original purchase,...
This Product is also warranted to be free from cosmetic defects in material and workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chip, dents, or other damage to the finish) of the Product, for a period of thirty (30) days...
SCOPE OF EXTENDED LIMITED WARRANTY
Bosch will repair or replace, free of charge, any printed circuit boards, drive motor or component part of the drive motor that proves defective under conditions of normal home use during the first seven hundred thirty (730) days from the date of the...
Repair/Replace as Your Exclusive Remedy
During this warranty period, Bosch or one of its authorized service providers will repair your Product without charge to you (subject to certain limitations stated herein) if your Product proves to have been manufactured with a defect in materials or...
Out of Warranty Product
Bosch is under no obligation, at law or otherwise, to provide you with any concessions, including repairs, pro- rates, or Product replacement, once this warranty has expired.
Warranty Exclusions
The warranty coverage described herein excludes all defects or damage that are not the direct fault of Bosch, including without limitation, one or more of the following:
In no event shall Bosch have any liability or responsibility whatsoever for damage to surrounding property, including cabinetry, floors, ceilings, and other structures or objects around the Product. Also excluded from this warranty are Products on wh...
TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANT...
No attempt to alter, modify or amend this warranty shall be effective unless authorized in writing by an officer of BSH.
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Contents
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1901 Main Street, Suite 600 • Irvine, CA 92614 • 1-800-944-2904
www.bosch-home.com • © 2020 BSH Home Appliances Corporation
*9001523224*
9001523224
0003
File type: PDF
File name: 50578953_1329599.pdf
File size: 4.77 MB
File Language: English
Pages: 48
Author: Bosch
File created: 2020-07-28
Published:
2022-02-14
Updated: 2023-05-13
Download File
Table of Contents
×
en-us Use and Care Manual, Installation Instructions
1
Washer
1
Table of contentsen-us Use and Care Manual, Installation Instructions
3
Additional information on products, accessories, replacement parts and services can be found at www.bosch-home.com/us (USA) or www.bosch- home.ca (Canada) and in the online shop www.bosch- home.com/us/store
4
Important information
5
Important information
5
Purchase information
5
Please take a moment to record the following basic information about your new Bosch washer.
5
This information will be helpful in the event you need to contact Customer Service or would like to order accessories or replacement parts.
5
The E-Nr. (model number) and the FD (serial) number can be found on the rating plate label or in the Home Connect application under Appliance Information.
5
see illustration
5
The model number includes the slash and a two digit number (e.g. "/27"). Please be sure to include the final 2 digit number when filling in your model number. This helps make sure any parts you may need are correctly matched to your specific machine.
5
Date of Purchase:___/___/_____
5
Where Purchased:___________________________
5
E-Nr. :_________/____ (ex: WAW28xxxUC/01)
5
FD :_______-_______ (ex: 9709|90007)
5
The manufacturer reserves the right to make changes in the product or manual without notification.
5
Customer Service
5
Your washer does not require any special care other than the maintenance and care mentioned in this manual. If you have a problem with your washer, please consult.
5
~ Troubleshooting; Page 40
5
If problems persist and service becomes necessary, contact your dealer, installer or an authorized service provider. Do not attempt to repair the appliance yourself.
5
Bosch Customer Service
5
1-800-944-2904
5
Or by mail BSH Home Appliances Corporation 1901 Main Street, Suite 600 Irvine, CA 92614
5
When writing or calling please have the following information available:
5
If writing, please also include a daytime telephone number and a copy of the sales invoice.
5
When calling Customer Service, please be ready to provide the model number E-Nr. and FD serial number. This information will help provide the best support for your washer.
5
Additional information is available at our website.
5
Your washing machine is intended for
6
Your washing machine is intended for
6
NOTICE:
6
Before using the appliance, read the use and installation instructions and all other information included with the appliance and act accordingly.
6
Keep all documents for future use.
6
Safety Definitions
6
Safety Definitions
6
Important safety information is contained in this manual and on the warning labels located on your washer.
6
Standard symbols and headings are used to identify areas where you should take precautions to avoid injury or property damage. Please take a moment to become familiar with each of these symbols and what they mean before proceeding.
6
9 WARNING
6
9 CAUTION
6
NOTICE:
6
Tip:
6
IMPORTANT SAFETY INSTRUCTIONS
7
IMPORTANT SAFETY INSTRUCTIONS
7
READ AND SAVE THESE INSTRUCTIONS
7
WARNING
7
WARNING
7
IMPORTANT SAFETY INSTRUCTIONS
8
IMPORTANT SAFETY INSTRUCTIONS
8
READ AND SAVE THESE INSTRUCTIONS
8
WARNING
8
WARNING
8
Introduction to your new washer
9
Introduction to your new washer
9
9 WARNING
9
Risk of fire, electric shock or injury
9
Standard features and helpful information
9
Thank you for choosing Bosch for your laundry appliance needs.
9
Please read and follow the use and care, important safety instructions and troubleshooting information contained in this manual. Please retain this manual for future reference.
9
Standard features
9
Quality tested
9
Every Bosch washer is thoroughly tested before leaving the factory. As a result, a small amount of residual water may remain in the washer drum. We recommend running the Drum Clean cycle to remove this water prior to washing your first load of laundry.
9
~ Before loading your first load of laundry; Page 23
9
Website
9
Visit our website at www.bosch-home.com/us (USA) or www.bosch-home.com/ca (Canada) for more information and to view a selection of our products.
9
About this manual
9
These operating and installation instructions may apply to more than one model of washer. Illustrations used may show details that differ from your particular model.
9
Read your user manual. It contains valuable information about the safety, installation and operation of your new appliance.
9
This can save you time, make it easier to correctly install and use your washer, and improve your overall satisfaction with your new appliance.
9
Special features
9
Environmentally friendly use of your washer
9
Your new Bosch washing machine is designed to use water, energy and detergent in a highly efficient way to help reduce operating costs, conserve resources and protect the environment.
9
Dimensions and clearances required
10
Dimensions and clearances required
10
Appliance dimensions
10
Length of power cord and water supply hoses
10
Installation types
10
Stacked washer and dryer
10
A Bosch dryer of the same dimensions can be stacked on top of the washer to save space.
10
9 CAUTION
10
Stand alone (shown) or Side-by-Side
11
Under counter (Preferred)
11
Front of the appliance fully open.
11
No doors or coverings.
11
Under counter (Less Desirable)
11
If front of the appliance is covered ventilation openings must be installed.
11
INSTALLATION INSTRUCTIONS
12
Installation instructions
12
9 WARNING
12
Risk of fire, electrical shock or injury to persons
12
9 CAUTION
12
THE APPLIANCE is heavy
12
Introduction
12
Read these installation instructions completely and carefully before starting to install your new washing machine. The information contained can save time and effort and will help to ensure optimum performance of your new washer. Be sure to observe a...
12
NOTICES
12
These installation instructions are intended for use by qualified installers. In addition to these instructions, the installation must comply with:
12
- for the United States - National Electrical Code, ANSI/ NFPA70 - and latest editions of the state and municipal and/or local regulations.
12
- for Canada - Canadian Electrical Code C22.1 - and the latest editions of the provincial, municipal and/or local regulations.
12
Tools needed
12
The following tools may be helpful during installation of your washer.
12
Waste disposal
12
Disposal of Packaging Materials
12
After unpacking your new appliance dispose of the protective packaging materials in an environmentally friendly way. Ask your dealer or inquire with your local authority regarding currently acceptable means of disposal.
12
9 WARNING
12
Warnings for children
12
Disposal of Your Old Appliance
12
Your old appliance can be recycled if it is no longer to be used. Prior to disposing of your old appliance observe the following precautions to reduce safety risks.
12
9 WARNING
12
To avoid risk of injury or death, do the following
12
Parts provided with your washer
13
Back side of the washing machine
13
Washer drum contents
13
Two AquaShield water supply hoses are shipped in the washer drum. Be sure to remove each of these and use these new hoses for the installation.
13
NOTICE:
13
Set up on a pedestal with drawer
13
Pedestal item number: WMZ20490 or replacement WMZPW20W
13
Mount washer on the pedestal according to the instructions in the pedestal installation kit.
13
Installation checklist
14
Review the following list and check off each step as it is completed during installation.
14
Importance of installing on a solid, level floor
14
Your new Bosch washing machine utilizes high spin speeds to achieve superior water removal from your laundry resulting in reduced drying time. It is important to install your washing machine on a floor that will provide firm support. This prevents th...
14
The installation surface must be solid and level in both directions. Avoid installing your washer on soft surfaces such as floors with carpet or foam backed covering material.
14
If installing the washer on a wooden floor, observe the following:
14
Remove the transport bolts
14
9 CAUTION
14
Damage to the appliance or injury possible
14
1. Remove drain hose from all brackets.
14
2. Loosen and remove all 4 transport bolts. Remove the sleeves. Take the power cable out of the brackets.
14
3. Place covers over the transport bolt holes. Four plastic covers are provided in the small parts bag included with your washer. Separate these covers and install one in each hole where the transport bolts were removed. Lock covers firmly by pressin...
15
NOTICE:
15
Water connections
15
Water supply hose connections
15
NOTICES
15
Connect your washer to the wall faucets using the included AquaShield™ water supply hose.
15
Observe each of the following:
15
Water connection hoses
15
Attach this end to water tap. Hand tighten only.
15
Attach this end of the hose to the back of the washing machine as shown in the following pictures. Be sure to use clamps and route hoses as instructed. Hand tighten only.
15
Position hoses as shown when routing hoses to right side of washer (facing from front).
16
Position hoses as shown when routing hoses to left side of washer (facing from front).
16
About the AquaShield™ Hose
16
The AquaShield hose prevents potential flooding in the event the hose develops an internal leak. If the hose leaks, the indicator turns red and water flow is blocked. Once the internal valve in the hose activates (indicator is red) the hose must be d...
16
Water drain hose connection
16
NOTICES
16
Height of drain point
16
Height difference between the floor and drainage point: max. 39 in. (100 cm).
16
Types of drainage hookups
16
Standpipe
16
Attach the drain hose to the elbow included with your washer.
16
Position the elbow on the drain hose 4" from end of hose as shown. Insert this section of the drain hose into the drain pipe. Secure the elbow and hose with a nylon tie strap or the equivalent to keep the hose from coming out of the drain pipe during...
16
Sink siphon
17
Secure the drain hose to the sink siphon using a Ø 0.9 - 1.6 in. (20-44 mm) hose clip (available from a hardware store).
17
Wash Basin
17
9 WARNING
17
Scalding
17
NOTICE:
17
Make sure that:
17
Attach the drain hose securely to the wash basin.
17
NOTICE:
17
Leveling the washer
17
Importance of leveling the washer
17
Your new washer uses high spin speeds to remove water at the end of the wash cycle. It is important that your washer is level and that all four washer feet press with equal pressure against the floor. This will help assure the quietest, most vibratio...
17
Follow these steps:
17
1. Install the washer on a level and solid surface, preferably in a corner of a room.
17
2. If the floor is uneven (or unlevel) adjust the washer feet as required to level the washer. Do not place anything under the washer feet to help level the washer.
17
3. Extend the washer feet no more than is necessary. The more the feet are extended, the more vibration the washer will experience. Start with the washer feet turned all the way in and adjust each foot as necessary.
17
4. Use a bubble level to check the top of the washer to make sure it is level side to side and front to rear.
17
5. Press down on each corner of the washer top to make sure the washer doesn’t “wobble“. There should be no "give" or movement. All four washer feet should press equally against the floor. This is just as important as the washer being level to ...
17
6. When the washer is level and does not wobble, lock the washer feet in place by tightening the locknuts against the washer bottom. Be sure to do this without changing the height of the foot (hold the foot while tightening the locknut).
17
Procedure for adjusting the washer feet:
17
1. After determining which washer feet need to be extended, have someone lift up on the washer slightly to take pressure off the foot to be adjusted.
17
2. Turn the grey plastic foot to extend it downward as far as necessary to raise the corner of the washer the correct amount to level the washer.
17
3. When the height of the foot is correct, use a 17 mm open end wrench to tighten the locknut against the washer bottom. The locknut should be tight against the bottom of the washer to lock the foot in place.
17
Electrical connection
18
9 WARNING
18
Electrical shock hazard
18
9 WARNING
18
Electrical shock hazard
18
9 WARNING
18
Electrical shock hazard
18
To reduce the risk of electrical shock:
18
GROUNDING INSTRUCTIONS
18
9 WARNING
18
Electrical shock hazard
18
Transporting the washer
18
Before transporting the washer
18
1. Disconnect the washer power cord from the wall outlet.
18
2. Turn off the water supply to the washer.
18
3. Disconnect water supply lines from the tap.
18
4. Disconnect the drain hose from the drain location.
18
5. Install the transport bolt assemblies as shown in the following images.
18
9 CAUTION
18
Remove the transport bolt hole covers
19
1. Remove all four transport bolt hole covers.
19
2. Pull the tip of the arrow on the cover out slightly to disengage the locking tab.
19
3. Rotate the cover counterclockwise to remove. Repeat for all 4 transport bolt hole covers.
19
Insert the transport bolt assemblies
19
1. Each assembly consists of a plastic bushing and a bolt that extends through the bushings. Unscrew the bolt until the threaded end is flush with the end of the plastic bushing.
19
2. Insert the transport bolt and bushing assembly as shown. The metal housing slides around the bolt through the slot in the plastic bushing as the bushing is slid into place. The open part of the bushing slot should be facing the direction shown to ...
19
3. When the bolt is in place screw it in until the bolt threads engage the drum. Double check and ensure bolts are screwed into threaded holes and not into cracks or crevices. Repeat the process for all 4 transport bolt assemblies before tightening a...
19
9 CAUTION
19
RISK OF APPLIANCE OR MATERIAL DAMAGE
19
Getting to know your appliance
20
Getting to know your appliance
20
Control panel
20
Display area
21
OPERATING INSTRUCTIONS
23
Operating Instructions
23
9 WARNING
23
Before using the washer for the first time
23
Check to make sure your washer has been installed properly by following the installation instructions in this manual.
23
~ INSTALLATION INSTRUCTIONS; Page 12
23
Check the machine. Never connect the utilities (power or water) to or start a damaged machine! Contact Customer Service!
23
Check to be sure your household electrical system voltage and the voltage specifications on the washing machine rating plate correspond.
23
Check to be sure the washer hot and cold water supply taps are turned on.
23
Check that transport bolts have been removed by opening the door and moving the tub from side to side and front to back. If the tub cannot be moved easily recheck that transport bolts are removed.
23
~ Remove the transport bolts; Page 14
23
Turning the washing machine on and off
23
Center of the program selector is pressed to turn the appliance on or off.
23
Before loading your first load of laundry
23
Your new washing machine was tested before leaving the factory. This process involves running various wash cycles. As a result, a small amount of water may remain in the tub and drainage system. Run a Drum Clean cycle with no laundry to clean the sys...
23
First add 1 to 2 tablespoons of detergent to the main- wash chamber II. Then run the Drum Clean cycle.
23
Wait for the cycle to finish.
23
Using program selector to choose a wash program
23
NOTICE:
23
~ Child lock 3 sec.; Page 36
23
Use the program selector to select the desired wash program. The dial turns in both directions and when a cycle is selected its time duration appears in the display. The related preset options (temperature, spin speed, etc.) lights are activated.
23
Selecting optional program settings
23
By selecting the optional program settings, you can adjust the washing process to better suit the items you are washing.
23
The optional program settings can be selected and/or deselected depending if they are allowed (not all settings are allowed for all programs) and the cycle’s progress.
23
The indicator lamps of the buttons light up if the setting is active.
23
~ Program selection table; Page 33
23
~ Optional program settings; Page 35
23
Loading the laundry
23
9 WARNING
23
Loosen the laundry being loaded and mix small and large items
23
Unfold the sorted items and place them loosely in the drum. Mix small and large items to help them better distribute in the drum during the spin cycle.
23
Tip:
23
Recommended Load Size
23
Recommended maximum load size can be found:
23
~ Standard features and helpful information; Page 9
23
Tips
24
Filling the detergent and additives compartments
24
NOTICE:
24
Measuring
24
Measure out the detergent and laundry care products according to:
24
Filling
24
9 WARNING
24
Irritation of eyes/skin
24
Pour the detergent and laundry care product into the appropriate chambers:
24
Tips
24
1. Open the detergent dispenser tray.
24
2. Add detergent or additive.
24
3. Close the detergent dispenser tray completely before starting the wash cycle.
24
Tip:
24
Liquid detergent insert
25
To measure liquid detergent:
25
1. Pull out the detergent dispenser tray.
25
2. Push the liquid detergent insert forward and down as shown.
25
3. Pour liquid detergent into the chamber and do not exceed the maximum mark.
25
4. Reinsert the tray into its compartment.
25
NOTICE:
25
Starting the program
25
Press the Start/Pause button. Indicator lamp lights up and the program starts.
25
NOTICE:
25
~ Child lock 3 sec.; Page 36
25
The display panel shows the "Finish in" time before the program starts or the program length and the program progress symbols when the washing program has started.
25
~ Display area; Page 21
25
Foam detection
25
If you use too much detergent, too much foam may be formed during the wash cycle. The symbol Å lights up. Foam may be also leaking out from the detergent drawer. In order to remove the foam, the appliance automatically activates additional rinse cyc...
25
NOTICE:
25
Selecting a different program
25
If you have inadvertently started the wrong program, you can change this as follows:
25
1. Press Start/Pause.
25
2. Select another program.
25
3. Press Start/Pause. The new cycle starts from the beginning.
25
Pausing/Adding a garment to the cycle
25
Pausing the wash cycle can be useful for several purposes.
25
e.g. for soaking ~ Soaking; Page 34
25
Press Start/Pause. The indicator lamp A is blinking. Wash load will soak in water until continued by pressing Start/Pause.
25
For adding a garment after the cycle begins.
25
1. Press Start/Pause. Door will unlock when safe to do so.
25
2. Open door carefully and add or remove laundry item.
25
NOTICE:
25
3. Close door.
25
4. Press Start/Pause.
25
NOTICE:
25
Cancel program
25
For cycles with a high temperature:
25
1. Press Start/Pause.
25
2. Cool the laundry off: Select Rinse.
25
3. Press Start/Pause.
25
For cycles with a low temperature:
25
1. Press Start/Pause.
25
2. Select Spin/Drain and Spin Speed option to No Spin.
25
3. Press Start/Pause.
25
Program end
25
- ‹- appears in the display field and the Start/Pause button indicator lamp is off.
25
NOTICE:
25
Removing laundry/switching the appliance off
26
1. Open the front door of the washer and remove the laundry.
26
2. Press the center of Program Selector to switch off the appliance.
26
3. Turn off the water taps.
26
NOTICES
26
Home Connect®
27
Home Connect®
27
This appliance is Wi-Fi-capable and can be remotely controlled using a mobile device.
27
You can use the Home Connect app to do the following on your appliance from your mobile device:
27
Before you can use the Home Connect functions, you will need to carry out the following steps:
27
1. Install the Home Connect app on your mobile device.
27
2. Register in the Home Connect app.
27
3. Connect your appliance to your home network automatically or manually (you only need to do this the first time).
27
4. Connect your appliance to the Home Connect app.
27
You can find information about the app on our Home Connect website www.home-connect.com
27
Home Connect services are not available in every country. The availability of the Home Connect function depends on the availability of Home Connect services in your country. You can find information on this at: www.home-connect.com
27
Notes
27
Calling up the Home Connect menu
27
In the Home Connect menu, you can create and view network connections, reset network settings, activate/ deactivate Wi-Fi and find other Home Connect functions.
27
1. Switch the appliance on.
27
2. Press and hold Remote Start for at least 3 seconds.
27
Note:
27
Connecting your home network to the Home Connect app
27
Connect your appliance to the home network automatically or manually (you only need to do this the first time).
27
Notes
27
You must then connect to the Home Connect app.
27
Note:
27
Connecting to your home network automatically
27
Step 2.1
27
Ensure that you are in the Home Connect menu. ~ Calling up the Home Connect menu; Page 27
27
1. Press Start/Pause.
27
2. Activate the WPS function on your home network router within the next 2 minutes.
27
Note:
27
Connecting to your home network manually
27
Step 2.2
27
Ensure that you are in the Home Connect menu. ~ Calling up the Home Connect menu; Page 27
27
Make sure that you have opened the Home Connect app and are logged in.
27
1. Set the program to position 2.
28
2. Press Start/Pause.
28
3. Call up the Wi-Fi setting on the mobile device.
28
4. Connect the mobile device to the HomeConnect Wi-Fi network and enter the password (key) HomeConnect.
28
5. Once you have connected successfully, open the Home Connect app on your mobile device and carry out the steps in the app.
28
6. In the Home Connect app, enter the network name (SSID) and password (key) for your home network.
28
7. Carry out the last steps in the Home Connect app to connect your appliance.
28
Note:
28
Connecting to the Home Connect app
28
1. Set the program to position 3.
28
2. Press Start/Pause.
28
3. Once your appliance is displayed in the app, carry out the last steps in the Home Connect app.
28
Note:
28
Activating/deactivating Wi-Fi
28
If your appliance is already connected to your home network, you can activate or deactivate Wi-Fi on your appliance.
28
Ensure that you are in the Home Connect menu. ~ Calling up the Home Connect menu; Page 27
28
1. Set the program to position 4.
28
2. Press Start/Pause.
28
Notes
28
Resetting your network settings
29
You can reset all of the network settings.
29
Ensure that you are in the Home Connect menu. ~ Calling up the Home Connect menu; Page 27
29
1. Set the program to position 5.
29
2. Press Start/Pause.
29
3. Press Start/Pause.
29
Note:
29
Updating the software
29
You can update the Home Connect software on your appliance. As soon as a new software update is available, a message appears in the display: —˜š
29
Install the update directly via the message in the display or manually as follows:
29
Ensure that you are in the Home Connect menu. ~ Calling up the Home Connect menu; Page 27
29
1. Set the program to position 6.
29
2. Press Start/Pause.
29
3. Press Start/Pause.
29
Note:
29
Information on data protection
29
When your appliance is connected to a WLAN network that is connected to the Internet for the first time, your appliance transmits the following categories of data to the Home Connect® server (initial registration):
29
This initial registration prepares the Home Connect functions for use and is only required when you want to use these Home Connect functions for the first time.
29
Note:
29
Declaration of Conformity
29
BSH Home Appliances Group hereby declares that the appliance which features Home Connect functionality is in accordance with the essential requirements and other relevant provisions of the following Directives.
29
Wi-Fi® Module FCC/IC Statements
29
Model: COM1
29
FCC ID: 2AHES-COMGEN1
29
IC: 21152-COMGEN1
29
The Home Connect module is a communication device designed to provide communication between appliances and smart devices.
29
This module is integrated at the factory, under direct control of B/S/H Home Appliances Corporation, and is not user serviceable or upgradable. At least 20cm separation distance should be maintained from device to user.
29
FCC COMPLIANCE STATEMENT
29
9 CAUTION
29
INDUSTRY CANADA STATEMENT
29
Laundry
30
Laundry
30
Preparing the laundry
30
NOTICE:
30
Sorting the laundry
30
Sort laundry items according to color, degree of soiling and recommended wash temperature range.
30
Wash white items separately from colored items. Otherwise, white items may tend to become grey.
30
Observe laundry care labels
30
Check the care labels on each laundry item prior to washing. They provide valuable information as well as limitations about the laundry process (temperature etc.) to help you choose an appropriate cycle.
30
Determining degree of soiling
31
Identifying and treating stains
31
For mild and recent stains the Stains button for food based grease/oils, blood, red wine and grass can be used. For more stubborn and set in stains the below methods can be of help.
31
Removing stains
31
Laundry detergents and additives
32
Laundry detergents and additives
32
Adding the correct amount of HE detergent
32
9 WARNING
32
Avoid overuse of detergent.
32
Measure out the detergent according to:
32
Too much detergent
32
Too little detergent
32
The fabric care label is important for selecting the correct detergent, temperature and treatment of the laundry.
32
If desired you can visit the following sites for additional information on detergents and fabric care.
32
~ www.textileaffairs.com or www.cleanright.eu
32
Saving energy and reduce detergent
32
For light and normal soiling, you can save energy (lower washing temperature) and detergent.
32
NOTICE:
32
Program selection table
33
Program selection table
33
Tips
33
Starching
34
NOTICE:
34
Starching is possible in all wash programs if liquid starch is used. Measure starch into compartment M in accordance with the manufacturer's instructions (clean first if necessary).
34
Dyeing/bleaching
34
Dye should only be used in normal household quantities. Salt may damage stainless steel. Always follow the dye manufacturer's instructions.
34
Do not use the washing machine to bleach clothes.
34
Soaking
34
1. Pour soaking agent/detergent into compartment II in accordance with the manufacturer's instructions.
34
2. Turn the program selector to Cotton program and select Cold temperature.
34
3. Press Start/Pause.
34
4. After approximately ten minutes, press Start/Pause.
34
5. After the required soaking time, press Start/Pause again to continue or change the program.
34
NOTICES
34
Optional program settings
35
Optional program settings
35
At the factory, temperature and spin speed options, and cycle duration ("Finish in" time) are pre-set for all cycles.
35
EcoPerfect™
35
Energy optimised washing by reducing the temperature while achieving a washing result that is consistent with the selected program, without the EcoPerfect™ setting.
35
Prewash
35
For heavily soiled washing. Pour 1/3 of normal detergent amount into pre-wash chamber I and remaining 2/3 into main wash chamber II.
35
Rinse Plus
35
This feature adds additional rinses to selected program which is helpful for locations with soft water supplies or to generally improve rinsing results. It will increase the program duration.
35
Remote Start
35
Briefly pressing the Remote Start button activates or deactivates the Remote start function. Activating the Remote start function enables the appliance to be started remotely via the Home Connect® app.
35
NOTICES
35
Pressing and holding the Remote Start button for at least 3 seconds enters Home Connect settings.
35
Finish in
35
The program end (Finished in) time can be set in one hour increments to a maximum of 24 h (hours). After selecting the desired washing program (at the dial) but before pressing the Start/Pause button, press the Finish in button until the desired time...
35
NOTICE:
35
Here is an example of a 1hr:30min cycle time and an 8 h Finish in time.
35
8 h is displayed (until the Energy-saving mode activates) and counts down (approximately 6hr:30min) until the washing cycle begins (at 1hr:30min) then the cycle duration 1:30 is displayed and began. Total time approximately 8 hours.
35
Spin Speed
35
Before and during the cycle, you can change the spin speed range depending on the cycle progress.
35
Touch the appropriate button until the desired setting is displayed.
35
No Spin: This option eliminates the final spin and the load remains saturated with the final rinse water. The pump is activated to remove all residual water.
35
~ Program selection table; Page 33
35
Temperature
35
Before and during the cycle, you can change the default temperature range depending on the cycle progress.
35
Press the appropriate button until the desired setting is displayed.
35
The maximum temperature range that can be set depends on the cycle selected.
35
~ Program selection table; Page 33
35
SpeedPerfect®
35
For washing in a shorter time with a washing result comparable to that of the standard program.
35
NOTICE:
35
Stains
35
There are four types of stain to choose from:
35
The washer adjusts the average washing temperature, drum movement and soaking time to the specific type of stain. Hot or cold water, gentle or intensive washing and long or short soaking ensure that the wash-program sequence is specially adapted to e...
35
NOTICE:
35
Appliance settings
36
Appliance settings
36
Child lock 3 sec.
36
You can secure the appliance against inadvertent changing of the set functions. To do this, activate the Child lock after cycle start.
36
To Activate/Deactivate, press Finish in M and N for approximately 3 seconds. In the display field, you will see the D symbol light indicating the Child lock is active.
36
NOTICE:
36
Activating setting mode
36
In order to change the default appliance settings described below, you will first need to enter or activate setting mode.
36
1. Switch on the appliance. The indicator lamp of the program on position 1 (() lights up.
36
2. Press and hold Temperature button and, at the same time, turn the program selector to position 2 (0).
36
3. Release Temperature button.
36
Changing the audible signal volume
36
1. Turn the program selector to the required position.
36
2. Use the Finish in N or M button to set the volume you require (‹ = off; … = very loud).
36
Switching the automatic switch-off function on/off
36
If the appliance is not used for an extended period, it may automatically switch itself off until a program starts or when a program has ended in order to save energy. It can be switched back on again at any time by pressing the power button #.
36
You can switch the appliance's automatic switch-off function on or off as follows:
36
1. Turn the program selector to position 4 (@).
36
2. Use the Finish in N or M button to switch the appliance's automatic switch-off function on (‹Ÿ) or off (‹””).
36
NOTICE:
36
Switching the Drum Clean reminder on/off
36
A reminder to clean the drum is indicated by a light adjacent to the Drum Clean program. In order to switch the drum clean reminder on (or off, if desired):
36
1. Turn the program selector to position 5 (H).
36
2. Use the Finish in N or M button to switch the drum clean reminder on (‹Ÿ) or off (‹””).
36
Exiting setting mode
36
Once you have applied all the settings, press the power button # to switch off the appliance.
36
Cleaning and maintenance
37
Cleaning and maintenance
37
Your appliance is designed to give you years of service. Observe the following instructions to maintain and protect your appliance and keep it in top operating condition.
37
9 WARNING
37
Risk of electric shock hazard
37
Cleaning the washer´s exterior
37
9 WARNING
37
Risk of explosion
37
Clean the washer´s exterior surfaces when required as follows:
37
- Use hot soapy water or a mild (non-abrasive) cleaning agent.
37
- Dry with a soft towel.
37
- Remove residue immediately.
37
- Do not use high pressure spray.
37
Cleaning the drum
37
Metallic debris left in the drum can produce rust spots on the drum. Never use steel wool to try to remove these.
37
Use a chlorine-free cleaning agent and follow the manufacturer’s instructions.
37
Descaling the washer
37
Provided that you use correct amounts of detergent with your wash loads, descaling is not necessary. If descaling the washer drum does become necessary, please follow the descaling product manufacturer’s instructions.
37
Small amounts of descaling agent can be used to remove white spots on the washer drum caused by lime or mineral deposits or small amounts of rust caused by metal objects left in the drum.
37
NOTICE:
37
Cleaning the detergent dispenser tray
37
If there is a buildup of residual detergent or additives, or if the softener compartment is not rinsed out well enough, it may be helpful to clean the dispenser.
37
1. Open the detergent dispenser tray fully. Press down on the drawer catch (1) and pull the tray (2) from the washer.
37
2. Remove the insert (3) by grasping it and pulling it upwards from the detergent dispenser tray.
37
3. Clean the insert and the detergent dispenser tray by holding it under warm running water. Lightly wipe away any remaining detergent residue.
37
4. Attach the insert and slide the detergent dispenser tray back into place and close the tray securely.
37
Tip:
37
Cleaning the water inlet strainers
37
If the washer water supply slows or stops completely, the water inlet strainer may be blocked. Cleaning is recommended every 6 months in any event to reduce chances of valve blockage in areas using hard water.
37
Normal water pressure from your home, that remains in the supply hoses after turning off the taps, will cause a small amount of water to drip out when you remove the water supply hose from the back of the washer. Be sure to close the taps completely ...
37
Clean the strainers at the water tap end of the hose
38
1. Remove the hose from the tap.
38
2. Rinse the strainer under running water. Look at the strainer to see if any visible debris is still present. Rinse again if necessary to remove the debris.
38
3. Reconnect the hose to the tap.
38
Clean the strainers at the washer end of the hose
38
1. Remove the hose from the inlet on the back of the washer.
38
2. Using narrow pliers, grasp and pull the strainer from the inlet port.
38
3. Rinse the strainer under running water.
38
4. Reconnect the hose to the back of the washer and turn on the water tap. Check to see if water flows by starting a warm water wash cycle.
38
NOTICE:
38
Cleaning the drain pump
38
9 WARNING
38
Risk of scalding
38
It may be necessary to clean the washer drain pump if the washer fails to drain.
38
The washer pump can become blocked by loose debris (a good reason to check the drum and remove any visible debris or lint after each wash load).
38
To access the washer drain pump, the service cover must first be removed (see steps below). With the service cover removed, proceed as follows:
38
1. If the washer has not been drained, try to drain it now. Turn the program selector to the Spin/Drain, select Spin Speed to No Spin and press the Start/Pause button. Wait a few moments to let the cycle drain the water from the drum. If the pump is ...
38
2. Shut off the tap so that no more water flows in and has to be drained.
38
3. Open and remove the service cover.
38
4. Loosen the screws and remove the protective film.
38
5. Use the pull-out drain hose located in the pump access opening to drain the remaining water into a suitable container (up to 5.3 U.S. gallons/20 liters of water may be drained). Pull the sealing cap from the hose and lay the hose over the side of ...
39
6. Turn the pump cover counterclockwise to remove it. A small amount of residual water may flow out when the cover is removed. Clean the interior of the pump housing, removing any debris or foreign objects. Check to be sure the impeller wheel at the ...
39
7. Reinstall the protective film over the pump access using both screws.
39
8. Snap the service cover in place at the hinges and close it. Wipe up any spilled water.
39
NOTICE:
39
Troubleshooting
40
Troubleshooting
40
Emergency door lock release
40
In the event of a power interruption the program will continue running when the power supply has been restored.
40
If the washer door must be opened and the normal door unlock procedures do not work, the emergency door lock release rod can be actuated to open the door.
40
9 WARNING
40
Risk of scalding
40
9 WARNING
40
Risk of injury
40
9 CAUTION
40
Water damage and burn injury
40
1. Press the center of Program Selector to switch off the appliance. Any running program will then be cancelled. Disconnect the power plug.
40
2. Allow the water in the drum to cool off.
40
3. Allow the washer drum to come to a stand still (no longer spinning).
40
4. Before opening the washer door, perform the drain procedure included in the pump maintenance section.
40
5. Loosen screws and remove the protective foil.
40
6. The washing machine door can then be opened.
40
7. The door can now be opened.
40
General Troubleshooting
40
If you encounter a problem, consider the suggestions and instructions below before you call Customer Service.
40
9 WARNING
40
Electric shock hazard
40
If repairs are necessary and you cannot eliminate the fault with the aid of the table below, follow these steps:
40
1. Press the center of Program Selector to switch off the appliance.
40
2. Disconnect the appliance from the power outlet.
40
3. Turn off the water taps.
40
4. Call Customer Service.
40
NOTICE:
40
Information on the display area
43
If troubleshooting did not solve your issue contact Customer Service ~ Customer Service; Page 5
43
STATEMENT OF LIMITED PRODUCT WARRANTY
44
Bosch Clothes Washer
44
What this Warranty Covers & Who it Applies to
44
The limited warranty provided by BSH Home Appliances Corporation (“Bosch“) in this Statement of Limited Product Warranty applies only to the Bosch appliance (“Product“) sold to you provided that the Product was purchased:
44
The warranties stated herein apply only to the first purchaser of the Product and are not transferable.
44
Please make sure to return your registration card; while not necessary to effectuate warranty coverage, it is the best way for Bosch to notify you in the unlikely event of a safety notice or product recall.
44
Limitation for Third Party Accessories and Water Supply Hoses: Third party accessories, including water supply hoses other than those shipped with your Bosch washer, and any consequential damages resulting therefrom, are not covered by this warranty....
44
How Long the Warranty Lasts
44
Bosch warrants that the Product is free from defects in materials and workmanship for a period of three hundred sixty-five (365) days from the date of the original purchase. The foregoing timeline begins to run upon the date of the original purchase,...
44
This Product is also warranted to be free from cosmetic defects in material and workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chip, dents, or other damage to the finish) of the Product, for a period of thirty (30) days...
44
SCOPE OF EXTENDED LIMITED WARRANTY
44
Bosch will repair or replace, free of charge, any printed circuit boards, drive motor or component part of the drive motor that proves defective under conditions of normal home use during the first seven hundred thirty (730) days from the date of the...
44
Repair/Replace as Your Exclusive Remedy
44
During this warranty period, Bosch or one of its authorized service providers will repair your Product without charge to you (subject to certain limitations stated herein) if your Product proves to have been manufactured with a defect in materials or...
44
Out of Warranty Product
44
Bosch is under no obligation, at law or otherwise, to provide you with any concessions, including repairs, pro- rates, or Product replacement, once this warranty has expired.
44
Warranty Exclusions
44
The warranty coverage described herein excludes all defects or damage that are not the direct fault of Bosch, including without limitation, one or more of the following:
45
In no event shall Bosch have any liability or responsibility whatsoever for damage to surrounding property, including cabinetry, floors, ceilings, and other structures or objects around the Product. Also excluded from this warranty are Products on wh...
45
TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANT...
45
No attempt to alter, modify or amend this warranty shall be effective unless authorized in writing by an officer of BSH.
45
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