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49-3000244 Rev 3 17
Troubleshooting Tips... Before you call for service
TROUBLESHOOTING TIPS
Problem Possible Causes What To Do
Static occurs No fabric softener was used Try a fabric softener.
Bounce
®
Fabric Conditioner Dryer Sheets have been approved for
use in all GE Appliances dryers when used in accordance with the
manufacturer’s instructions.
Overdrying Try a fabric softener.
Adjust setting to Damp.
Synthetics, permanent press
and blends can cause static
Try a fabric softener.
Collars and
waistbands still
wet at end of
cycle
The dryness monitor senses
that the body of the clothes
is dry
Choose QUICK DRY or TIMED DRY to dry damp collars and
waistbands. In the future, when drying a load with collars and
waistbands, choose Max Dry.
Slight variation
in metallic color
This is normal Due to the metallic properties of paint used for this unique product,
slight variations of color may occur due to viewing angles and
lighting conditions.
Dryer continues
to tumble after
display says
Complete
Wrinkle Care was selected Ensure Wrinkle Care option is not selected.
Water on floor in
back of dryer
Loose water hose connection Tighten connection.
Hose missing rubber washer
at connection with valve
Install rubber washer provided with hose.
Garments still
wrinkled after
steam cycle
Too many garments Load fewer garments; manually increase time.
Lint filter not clean Clean lint filter
Load is children/infant
garments
Use the STEAM Refresh cycle.
Door is too
foggy to see
clothes during a
steam or Fabric
Refresh cycle
Steam and fabric refresher
condenses on inner door
This is normal.
Water seen on
inside of door
and top of lint
filter when
opening door
after steam or
Fabric Refresh
cycle
Steam and fabric refresher
condenses on these surfaces
This is normal.
Small areas
on clothes are
damp after
steam or Fabric
Refresh cycle
Steam condenses on inner
drum
If using the STEAM Dewrinkle cycle, manually reduce the cycle
time. If using the STEAM Refresh cycle, add more garments to
the load.
Fabric refresher condenses
on inner drum
If using the MORE setting on a Fabric Refresh cycle, with small
loads, it may cause spots. Use AUTO or LESS setting to prevent
damp spots.
Small amount of
water on floor in
front of dryer
Inadequate load size for
steam cycle selected, excess
steam condenses inside
cabinet and leaks out
If using the STEAM Dewrinkle cycle, manually reduce the cycle
time. If using the STEAM Refresh cycle, add more garments to
the load.
Inadequate load size for
Fabric Refresh setting cycle
selected, excess fabric
refresher condenses inside
cabinet and leaks out
Using the More setting on a cycle, with small loads, may cause
spots. Use Auto or Less setting to prevent damp spots.
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