1
DOUBLE FACE ALTERNA™
Contemporary Gas Heater
This appliance may be installed in an aftermarket,
permanently located, manufactured (mobile) home,
where not prohibited by local codes.
This appliance is only for use with type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases. Field conversion
is not permitted. Gas type conversion may only be
accomplished at the factory. Please contact Rasmussen
for details.
ATTENTION! READ INSTRUCTIONS CAREFULLY BEFORE ASSEMBLY OR USE
WARNING
This appliance is for installation only in a solid-fuel burning masonry or UL 127 factory-built fireplace or in a listed
ventless firebox enclosure. It has been design certified for these installations. Exception: DO NOT install this
appliance in a factory-built fireplace that includes instructions stating it has not been tested or should not be used
with unvented gas logs.
286-L-05-5
Last Printed 2/3/2009 8:17 AM
Owner’s Manual
DF-ALTERNA VF Contemporary Gas Heaters are certified to the following standards:
• UNVENTED ROOM HEATER ANSI - Z21.11.2-2007
• VENTED DECORATIVE APPLIANCE - ANSI Z21.60b-2004 and CSA 2.26
General Assembly, Installation, and Operation Instructions
®
This is an unvented gas-fired heater. It uses air
(oxygen) from the room in which it is installed.
Provisions for adequate combustion and ventilating
air must be provided. Refer to page 4.
12028 E. PHILADELPHIA ST.
WHITTIER, CA 90601 U.S.A.
www.rasmussen.biz
THE GAS LOG COMPANY
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use
any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the fire
department.
— Installation and service must be performed by a
qualified installer, service agency or the gas
supplier.
WARNING: If the information in this manual is not
followed exactly, a fire or explosion may result caus-
ing property damage, personal injury or loss of life.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
Models: DF-AFB (20, 24, 30) - (ME, SE, RE) - (N, P) - (B,SS) DF-AFS (20, 24, 30) - (ME, SE, RE) - (N, P) - (B,SS)
DF-AFG (20, 24, 30) - (ME, SE, RE) - (N, P) - (B,SS) DF-AFM (20, 24, 30) - (ME, SE, RE) - (N, P) - (B,SS)
Installation must conform with local codes or, in the
absence of local codes, with the National Fuel Gas Code,
ANSI Z223.1/NFPA 54.
The Minimum Fireplace Size (in inches) in which this ALTERNA set is to be installed must be as follows:
IMPORTANT:
An unvented room heater having an input rating of more than 10,000 Btu per hour shall not be installed
in a bedroom or bathroom. Do not install this appliance in a bedroom or bathroom.
C US
Set Size Model Number BTU/hour Width Depth Height
20 DF-AF(B,G,S,L) 20 - (ME,SE,RE) - (N,P) - (B,SS) 30,000 26 14 16
24 DF-AF(B,G,S,L) 24 - (ME,SE,RE) - (N,P) - (B,SS) 40,000 30 14 16
30 DF-AF(B,G,S,L) 30 - (ME,SE,RE) - (N,P) - (B,SS) 40,000 36 14 16
REV. DF-ALT 0209
2
CARBON MONOXIDE POISONING MAY LEAD TO DEATH
When used without fresh air, decorative gas appliances may give off carbon monoxide, an odorless, colorless,
poisonous gas. Some people, pregnant women, persons with heart or lung disease, anemia, persons under the
influence of alcohol and persons who live at high altitudes are more affected by carbon monoxide than others.
Early signs of carbon monoxide poisoning resemble the flu and include; headache, dizziness and/or nausea. If you
have these symptoms, the burner or the appliance may not be installed or working properly, or the flue may be
blocked. GET FRESH AIR AT ONCE! Verify that the gas log set is properly arranged and have the heater and
chimney flue serviced before using again.
WARNING
During manufacturing, assembly and packaging, various components of ALTERNA™ are exposed to certain oils or
films. These are not harmful but may produce annoying smoke and smells as they are burned off during the initial
operation of the appliance, possibly causing headaches, eye or lung irritation. This is a normal occurrance and only
temporary. The initial break-in operation should last 2-3 hours with the burner at the highest setting. Provide maximum
ventilation by opening windows, doors and the chimney flue (if using a vented model) to allow odors to dissipate.
The only odor remaining after this initial break-in period will be the normal odors associated with the combustion of
Natural or Propane Gas and/or related to your indoor environment (see page 23).
WARNING—Proposition 65 Statement
If not installed, operated and maintained in accordance with these instructions, this product could expose you to
substances in fuel or from fuel combustion which are known to the State of California to cause cancer,
birth defects or other reproductive harm.
IMPORTANT INFORMATION
• Due to high temperatures, the appliance should be located out of traffic and away from furniture and draperies.
• Children and adults should be alerted to the hazard of high surface temperatures and should stay away to avoid burns or
clothing ignition.
• Young children should be carefully supervised when they are in the same room with the appliance.
• Do not place clothing or other flammable material on or near the appliance.
• Any safety screen or guard removed for servicing an appliance must be replaced prior to operating the heater.
• Installation and repair should be done by a qualified service person. The appliance should be inspected before use and at
least annually by a professional service person. More frequent cleaning may be required due to excessive lint from
carpeting, bedding material etc. It is imperative that control compartments, burners and circulating air passageways of the
appliance be kept clean.
• WARNING: Any change to this heater or its controls can be dangerous.
• This appliance is intended for supplemental heating. It should not be used as a primary heat source for a dwelling.
• WARNING: Failure to keep the primary air opening(s) of the burner clean may result in sooting and property damage.
• Keep appliance area clear and free from combustible materials, gasoline and other flammable vapors and liquids.
• DO NOT use this room heater if any part has been under water. Immediately call a qualified service technician to inspect
the room heater and to replace any part of the control system and any gas control that has been under water.
• WARNING: Before installing in a solid-fuel burning fireplace, the chimney flue and firebox must be cleaned of soot,
creosote, ashes and loose paint by a qualified chimney cleaner.
• WARNING: Do not allow fans to blow directly into the fireplace. Avoid any drafts that alter burner flame patterns.
• WARNING: Do not use a blower insert, heat exchanger insert or any other accessory not approved for use with this heater.
• A fireplace screen must be in place when the appliance is operating and, unless other provisions for combustion air are
provided, the screen shall have an opening(s) for introduction of combustion air.
• Solid fuels shall not be burned in a fireplace where this ALTERNA VF heater is installed.
• WARNING: Glass doors must be fully opened when appliance is in operation to allow for safe combustion, cooling of
components and venting.
• Any outside air ducts and/or ash dumps in the fireplace shall be permanently closed at the time of appliance installation.
• State or local codes may only allow operation of this appliance in a vented configuration. Check your state or local codes.
• DO NOT use this appliance, in the vent-free application, in sleeping quarters, bathrooms or recreational vehicles. This
appliance may be used in sleeping quarters and bathrooms if used in a vented application, subject to local codes.
• Avoid contact with the objects, chassis or another part which may be hot during operation.
• This appliance is equipped with an ODS (Oxygen Depletion Sensor) pilot light safety system , which is designed to
shut the appliance off in the absence of inadequate fresh air. Additional ventilation may be obtained by opening a
window an inch or two, or a door to another room. See Page 23 for nuisance shutdown issues and correction.
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25
PARTS LIST
REQUIRED TOOLS AND MATERIALS
Adjustable Wrench and Pipe Wrench. Pipe joint compound or Teflon tape is required for all threads (except flared threads).
WARNING: Any change to this appliance or its controls can be dangerous
●
●
1
15
17
19
20
21
18
22
14
3
●
●
●
6
●
●
●
5
3A
12
10
9
11
13A
9. ODS mount plate (Pilot Location)
10. Burner (20”- CH5-RB, 24”-022AR, 30”-023
11. 3/8” Gas Output Tubing
12. Pilot Assembly ; Natural Gas (ODS-CN-N)
10. (Blue dot), Propane Gas (ODS -CN-N)
11. (red dot)
12. 13. Orifice Holder (A2T)
11. 13A Orifice Spud - (#36 for 20”, #30 for 24”
and 30”)
12. 13B Orifice Chart
13. 14. Piezo Push Button Igniter
18. 15 Piezo Wire
16. Base supports
17. Flex Connector (SSCB-18)
18. 3/8” x 1/2” FIP EL (A1)
19. Damper Stop Clamp (DC1)
20. Glass Medium (GL)
21. Rating Plate
22. Warning Plate
23. Wireless Remote Transmitter Devices
For “-SE” Models (each sold separately)
A. Wireless Hand-Held ON/OFF Remote
(SR-2R)
B. Wireless Hand Held ON/OFF Remote with
Thermostat (THR-2R)
C. Wireless Wall Timer (30/60/120 Minutes)
(WT-2R)
D. Wireless Wall Switch (WS-2R)
E. Wireless Wall Thermostat (TS-2R)
24. Wireless Hand Held Variable Remote for “-RE”
Models (STR-RMD)
25 Remote Receiver for “-SE” or “-RE” (BPR3)
BURNER STYLE N P
DF-AFB, G, S, L20- ME/SE/RE 36 52
DF-AFB, G, S, L24- ME/SE/RE 30 49
DF-AFB, G, S, L30- ME/SE/RE 30 49
DRILL SIZE
3B
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8
1. Valve Knob Extender “ME” Models
(STV-KE2)
2. “EASY” Safety Valve Knob
3. Valve Plug (“ME” Models) (also used
when replacing, servicing or
upgrading.)
Location for;
3A Remote Ready Solenoid
(-SE Models) (STV-LS)
3B Variable Flame Height Motor drive
(-RE Models) (STV-VMD)
4. “EASY” Safety Valve (STV-10)
5. Gas Supply Input— 3/8” flare
6. Regulator (Natural Gas - R1-3.5
Propane - R1-10.5)
7. Thermocouple Wire
8. 1/4” Pilot Tubing (length varies with set
size)
2
7
●
13
13B
16
24
23
A. B. C. D. E.
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This heater shall not be installed in a “confined” space or unusually tight construction unless provisions are
provided for adequate combustion and ventilation air.
Calculations to Determine Confined or Unconfined Space:
1. Determine number or rooms (including adjoining rooms with odorless passageways or ventilation grates.)
Example: Living room/Dining Room +
Kitchen
2. Determine the Total Volume of the Space (Width x Length x Height).
Example: Living room/Dining Room 14’ x 20’ x 8’ = 2240 cu ft.
Kitchen 8’ x 12’ x 8’ = 768 cu ft.
Total Volume of Space 3008 cu ft.
3. Divide the total volume of space by 50 cu ft to determine the Maximum Supportable Btu/Hr.
Example: 3008 cu ft ÷ 50 = 60.160 x 1000 = 60,160
Maximum Supportable Btu/Hr. = 60,160 Btu/Hr.
4. Add the rated (Btu/hr) of all fuel burning appliances in the “space” to determine Actual Btu/Hr. used.
Example: Vent free gas log heater 40,000 Btu/Hr.
+ Gas water heater 32,000 Btu/Hr.
= Actual Btu/Hr. Used 72,000 Btu/Hr.
Note: Do not include direct vent gas appliances.
5. Compare Maximum Supportable Btu/Hr to Actual Btu/Hr Used.
• If the Actual Btu/Hr used. is greater than the Maximum Supportable Btu/Hr. then the space is CONFINED.
• If the Actual Btu/Hr used. Is less than the Maximum Supportable Btu/Hr. then the space is UNCONFINED.
Example:
Maximum Supportable Btu/Hr = 60,160 Btu/Hr.
Actual Btu/Hr. Used = 72,000 Btu/Hr.
Difference = 11,840 Btu/Hr. = Excess Non-Supportable Btu/Hr.
Because the Actual Btu/Hr used Exceeds the Maximum Supportable Btu/Hr in this example, the space is considered
a Confined Space requiring you to either increase the Maximum Supportable Btu/Hr by the difference, in this case
11,840 Btu/Hr. or decrease the Actual Btu/Hr used by the same amount. You may also choose to operate your
ALTERNA™ as a Vented Appliance instead. (See notes and warnings regarding vented installation on Page 7)
Adequate Combustion And Ventilation Air Options:
• Increasing the Maximum Supportable Btu/Hr.
1. Add to the number of rooms which comprise the “Space”. To do this you must either completely remove the door
to an adjoining room, or provide two permanent ventilation grills; one within 12” of the ceiling and another within
12” of the floor.
2. Provide extra fresh air using ventilation grills and ducts to the outdoors. You must provide two permanent open-
ings. One within 12” of the ceiling and another within 12” of the floor. Connect these directly to the outdoors or
spaces open to the outdoors, e.g., attics or crawl spaces. If this route is chosen you MUST follow the National
Fuel Gas Code NFPA 54/ANSI Z223.1, Section 5.3, Air for Combustion and Ventilation for required size of
ventilation grills or ducts.
• Lower the Actual Btu/Hr used by relocating other gas burning appliances outside the “space” or installing a lower
Btu/Hr heater. In the example, the maximum Btu/Hr. of the heater could be no more than 28,160 Btu/Hr.
The “National Fuel Gas Code, ANSI Z223.1/NFPA 54” defines a confined space as a space whose volume is less than
50 cubic feet per 1000 Btu per hour (4.8 m³ per kW) of the aggregate input rating of all appliances installed in that space
and an unconfined space as a space whose volume is not less than 50 cubic feet per 100 Btu per hour (4.8 m³ per kw) of
the aggregated input rating of all appliances installed in that space. Rooms communicating directly with the space in
which the appliances are installed, through openings not furnished with doors, are considered a part of the unconfined
space.
VENT FREE APPLICATIONS ● SPACING CALCULATIONS
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For our example, we have chosen to add to our Total Volume of the Space by removing the door to an adjoining study
and increasing our Maximum Supportable Btu/Hr by the volume of the additional room. The new “space” calculations,
including the additional adjoining room are:
Living room/Dining room & Kitchen 3008 cu ft
Study (9' x 10' x 8') 720 cu ft
Total volume of space 3728 cu ft
The new
Maximum Supportable Btu/Hr
= (3728 cu ft ÷ 50 cu ft ) x 1000 =
74,560 Btu/Hr
74,560 Btu/Hr = Maximum Supportable Btu/Hr
-72,000 Btu/Hr = Actual Btu/Hr Used
2560 BTU/Hr = Remaining supportable BTU/H
Because the Actual Btu/Hr used is now less than the Maximum Supportable Btu/Hr, the space is considered an
Unconfined Space. No additional fresh combustion and ventilation air would be required.
**Unusually tight construction is defined as construction where;
a) Walls and ceilings exposed to the outside atmosphere have a continuous water vapor retarder with a rating of 1 perm
(6 x 10
-11
kg per pa-sec-m²) or less with openings gasketed or sealed;
b) Weather stripping has been added on openable windows and doors; and
c) Caulking or sealants are applied to areas such as joints around window and door frames, between sole plates and
floors, between wall-ceiling joints, between wall panels, at penetrations for plumbing, electrical, and gas lines, and at
other openings.
VENT FREE APPLICATIONS ● COMBUSTION AIR CALCULATIONS
COMBUSTION AIR CALCULATIONS WORKSHEET
1. Room Width Length Height W x L x H =Vol.(ft³)
1a.
1a.
1b.
1b.
1c.
1c.
1d.
1d.
2.
Total Volume (ft³) The Sum of Volume of all rooms (add lines 1a. thru 1d.).
2.
3.
Max Supportable Btu/Hr = Total Volume (ft³) ÷ 50 x 1000 (divide line 2. by 50 then multiply
by1000)
3.
4.
4a. Btu/hr 4b. Btu/hr 4c. Btu/hr 4d. Btu/hr
Actual Btu/hr used = The sum of Btu/hr of all fuel burning appliances inside the space identified
as rooms 1a. thru 1b (add line 4a thru 4d).
4.
5.
(Maximum Supportable Btu/Hr) minus (Actual BTU/hr Used) (Subtract line 4. from line 3. )
5. *
* If Line 5 is greater than zero, the Actual Btu/Hr Used is less than the Maximum Supportable Btu/Hr and the
space is considered UNCONFINED. No additional fresh combustion and ventilation is required.
* If Line 5 is zero or less, the Actual Btu/Hr Used is greater than Maximum Supportable Btu/Hr and the space is
CONFINED. You must either increase the Maximum Supportable Btu/Hr, decrease the Actual Btu/Hr Used or
operate as a Vented Appliance (See notes and warnings regarding vented installation on Page 7).
WARNING:
If the area in which the heater may be operated is smaller than that defined as an unconfined space or if the
building is of unusually tight construction**, provide adequate combustion and ventilation air by one of the
methods described in the National Fuel Gas Code, ANSI Z223.1 / NFPA 54, or applicable local codes.
6
*Standard Fireplace Hood
with a minimum 4 inch
horizontal projection
Horizontal projection from face of fireplace
Non combustible or heat resistant material (gypsum
board, marble, sheet rock, slate, tile etc.)
8” Minimum from top of firebox opening
10”
8”
6”
2.5”
.75”
30”+
28”-30”
12”-20”
10”
8”
6”
2.5”
1.5”
10-12”
When operated as a Vent Free Heater, the minimum clearances from the fireplace opening to combustible materials
must be maintained as outlined below .
VENT FREE APPLICATIONS ● MINIMUM CLEARANCES TO COMBUSTIBLES
MANTEL CLEARANCE WITHOUT HOOD
MANTEL CLEARANCE WITH HOOD
IF YOU CANNOT MEET THESE MINIMUM CLEARANCES YOU MUST OPERATE THE APPLIANCE AS A VENTED
APPLIANCE WITH CHIMNEY FLUE DAMPER OPEN. (See notes regarding vented installation on following page)
0-12" 0"
12"-20" 3/4"
20"-25" 2 1/2"
25"-28" 6"
28"-30" 8"
30" plus 10"
Height Above
Opening
Projection Out
From Face
42”
15 1/2”
MINIMUM CLEARANCES TO SIDE WALL AND CEILING
Side wall: 15 1/2" from side of fireplace opening.
Ceiling: 42" from top of fireplace opening.
NOTE:
Clearances to Combustible Construction are those
distances required to ensure that a fireplace mantel or
facing will not catch fire. In most cases they should also
be adequate to prevent any discoloration or warping due
to heat. However, each and every decorative gas appli-
ance installation (ALTERNA™ included) presents a dif-
ferent and completely unique set of circumstances involv-
ing many variables beyond the control of the manufac-
turer. These include paint or finish composition, previous
exposure to heat, methods and quality of construction, air
flow patterns, glass doors, fans or blowers, etc. Because
of these variables, we cannot guarantee that heat warping
or discoloration will never occur. The potential for heat
warping or discoloration may exist whether you are burn-
ing an ALTERNA™, some other manufacturer's decora-
tive gas appliance or even wood.
Distances from Top of
Firebox Opening to Underside
of Mantel
Horizontal projection from face of fireplace
A fireplace hood deflects heat away from the fireplace face and mantel, reducing the potential for heat related warping or discoloration.
The use of a fireplace hood is highly recommended.*
0-10" 0"
10"-12" 1 1/2"
12"-15" 2 1/2"
15"-17" 6"
17"-20" 8"
20" plus 10"
Height Above
Opening
Horizontal
Projection From
Face of
Fireplace
Distances from Top of
Firebox Opening to Underside
of Mantel
17”-20”
20”+
15”-17”
12”-15”
20”-25”
25”-28”
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VENTED INSTALLATIONS
THE CHIMNEY DAMPER MUST BE WIDE OPEN AND FIXED IN A MANNER TO MAINTAIN A PERMANENT FREE OPEN-
ING AT ALL TIMES AS OUTLINED ABOVE. THE AREA OF THE FLUE MUST BE NOT LESS THAN 1/10 THE AREA OF THE
FIREPLACE OPENING. THIS DECORATIVE GAS APPLIANCE MUST BE INSTALLED IN A FULLY VENTED METAL OR
MASONRY FIREPLACE WITH A WORKING FLUE THAT IS SAFE FOR BURNING A WOOD FIRE. THE FLUE MUST BE
FREE OF ANY OBSTRUCTIONS AND MUST EXHAUST ALL PRODUCTS OF COMBUSTION. DAMPER AND GLASS
DOORS MUST BE FULLY OPEN BEFORE LIGHTING OR BURNING FOR PROPER VENTILATION AND TO PREVENT
HEAT DAMAGE TO THE VALVE.
FIGURE 2
A) Damper
Clamp
B) Damper Blade
Flue
Gas Supply
Pipe
FIGURE 1
Log Lighter
Valve Assembly (V1)
GENERAL INSTALLATION INSTRUCTIONS
The installation and the provisions for combustion and ventilation air must conform with The National Fuel Gas
Code ANSI Z223.1 / NFPA54, or The CSA B149.1, Natural Gas and Propane Installation Code, latest edition.
STEP ONE: PREPARATION (ALL MODELS)
1. Verify that the Valve Assembly is correctly matched to the set, burner,
and gas supply.
2. Insure that Fireplace Gas Supply is off (Figure 1A) .
3. Thoroughly clean fireplace floor of any ashes and have a qualified
chimney cleaner insure that the chimney flue and firebox are free of
soot, creosote, ashes and loose paint.
4. (VENTED INSTALLATIONS ONLY) Attach Damper Clamp (Figure 2A)
over edge of fireplace Damper Blade (Figure 2B) to prevent damper
from closing accidentally. If unable to attach damper clamp, drill a hole
(or holes) in the damper or remove it completely.
WARNING! CHECK FOR PROPER VENTING
A properly sized, unobstructed chimney will normally vent all products of combustion. Any odor or smoke detected inside
the room is an indication that the flue is not functioning properly.
SHUT OFF THE BURNER IMMEDIATELY! THE CAUSE OF THE VENTING PROBLEM MUST BE DISCOVERED AND
CORRECTED BEFORE CONTINUED USE.
Continued use with improper venting may cause damage to your fireplace, room furnishings and could cause serious illness.
IF IMPROPER VENTING IS SUSPECTED, IMMEDIATELY HAVE THE APPLIANCE AND CHIMNEY FLUE SERVICED.
WARNING!
WARNING!
Opening Height (16” Minimum)
A) Fireplace Gas
Supply Valve
The minimum permanent free opening of the fireplace chimney or chimney damper must be 29 sq. inches based upon a
minimum chimney height of at least 10 feet. Solid Fuels shall not be burned in a masonry or UL 127 factory built fire
place where an ALTERNA™ is installed.
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically
approved with this heater may result in property damage or personal injury.
LEAK TEST PROCEDURES
WARNING: DO NOT use an open flame to test leaks!
Create a mixture of equal parts soap and water. Apply to all the joints of the pipe fittings from the gas supply to
the burner. Turn on the gas supply valve for no longer than 3-5 seconds. If bubbles appear in the soap solution
applied to the joints, there is a leak. Turn off the gas supply valve and tighten those fittings. Repeat the procedure
until no more bubbles appear. Test all joints. NOTE: Always perform a leak test any time the appliance has been
moved or disconnected from the gas supply line.
Firebox Floor
Side View of Two sided Firebox
8
INSTALLATION AND GAS SUPPLY CONNECTION (ALL MODELS)
WARNING:
Be certain that combustible flooring material (i.e.; carpet, tile etc.) is not too close to this gas appliance. If this
appliance is at floor level or less than 6” above the floor, there must be at least 12” of noncombustible material
between the base of the fireplace and any combustible flooring.
MINIMUM AND MAXIMUM INLET GAS SUPPLY PRESSURE
The minimum inlet gas supply pressure shall be 5 inches of water column on Natural Gas and 11 inches of water
column on Propane. The maximum inlet gas supply pressure shall be 7 inches of water column on Natural Gas and
14 inches of water column on Propane. The appliance and its main gas valve must be disconnected from the gas
supply piping system during any pressure testing of that system at test pressures in excess of 1/2 psi (3.5 kPa) and
isolated from the gas supply piping system during any pressure testing at equal to or less than 1/2 psi (3.5 kPa).
STEP TWO: BURNER INSTALLATION AND GAS SUPPLY CONNECTION
1. Insure that the Gas Supply to the Fireplace is turned off and verify correct gas type and proper gas pressures.
2. Seal threads of gas supply with pipe compound, then thread 1/2” FIP x 3/8” Flared Elbow (Figures 3 and 4A) onto the
Gas Supply Pipe (Figures 3 and 4B) and wrench tighten.
3. Place The ALTERNA™ inside firebox or approved enclosure centered from left to right and as far to the rear of the fire-
box as possible. Thread one end of the supplied Flex Connector (Figures 3 and 4C below) to the Gas Input (Figure
4D), then connect the other end to the 1/2” FIP x 3/8” Flared Elbow (Figures 3 and 4A) attached to the Gas Supply
Pipe. If Flex Connector is bent into too small a radius it may kink or break causing air flow noise and/or gas leaks.
The minimum dimensions of the fireplace in which this ALTERNA™ is to be installed, allowing adequate clearances for acces-
sibility for purposes of servicing and proper installation are as follows; Minimum opening height 16 inches, Firebox depth, 14”
inches (Figure 3 above). Width shall be a minimum of 6” greater than front width of ALTERNA.
Depth
Minimum
18”
B) Gas Supply
A) 1/2” FIP x 3/8”
Flared Elbow
Front Width
Minimum 6” greater than front width of Alterna
FIGURE 3
Top View
(AFB24 used for
example)
A) 1/2” FIP x 3/8”
Flared Elbow
FIGURE 4
Right Side View
Gas Input
B) Gas Supply
C) Flex Connector Connected from 1/2” FIP x 3/8” Elbow to Gas Input
C) Flex Connector
9
FIREBALL PLACEMENT (APPLIES TO DF-AFB20, 24 AND 30)
B)
STEP ONE: Begin by placing the first row of 4 Full FireBalls (FB4) one by one into each locator hole on burner with flat,
rough side facing down (Figure 1A and B). (About one half inch of the tapered end will fit into the locator hole.)
STEP TWO: Next place the second row of 3 Full FireBalls on top of the first row with flat side resting against Flame Rod.
(Figures 2A and B)
FIGURE 6
FIGURE 5
A)
B) Second row with flat side
resting against Flame Rod.
STEP THREE: Repeat process for opposite side. Completed Alterna Fireball set shown below. (AFB20-ME-N-B used for
example.
A)
Flame Rod.
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically
approved with this heater may result in property damage or personal injury.
FIGURE 7
10
FIRESHAPES PLACEMENT FOR DF-AFG30
PY4-44
FB-4
CU-44
CO-63
CY-63
CO-55
CO-63
CY-63
CO-55
PY4-44
CU-44
FB-4
CU-44
CO-63
FB-4
PY4-44
CO-55
CY-63
PY4-44
FB-4
CO-63
CU-44
CY-63 CO-55
CO-55
PY4-44
CY-63
Place FireShapes into their respective locator holes on the ALTERNA in the order shown below beginning from left to
right. The four sided Pyramid (PY4-44) will fit into the first hole on the left side at a slight angle leaning forward and to
the right (Figure 10). The Fireball (FB-4) will fit into the next hole with the tapered end facing down (Figure 8). Next,
place the Cube (CU-44) into the third locator hole with the rear right corner resting on the edge of the burner allowing
it to lean slightly forward into the locator hole (Figure 9). Now, place the flat topped Cone (CO-63) into the next hole
resting on it’s side (Figures 8 and 9). The Cylinder (CY-63 ) will fit into the 2nd hole from the right at a slight angle
resting against the Flame Rod (Figures 8, 9 and 10). Last, place the second Cone (CO-55) into the first locator hole on
the right leaning slightly forward into locator hole (Figure 10). Duplicate placement for opposite side.
FIGURE 8
(Face)
FIGURE 9
(Top View)
FIGURE 10
(Left Side)
Flame Rods
11
CY-63
PY4-44
PY4-44
FB-4
CO-63
CU-44
CY-63
CY-63
CU-44
FB-4
CO-63
PY4-44
PY4-44
FB-4
CO-63
CU-44
CY-63
FIRESHAPES PLACEMENT FOR DF-AFG24
Place FireShapes into their respective locator holes on the ALTERNA in the order shown below beginning from left to
right. The four sided Pyramid (PY4-44) will fit into the first hole on the left side at a slight angle leaning forward and to the
right (Figures 11 and 12). The Fireball (FB-4) will fit into the next hole with the tapered end facing down (Figure 11). Next,
place the Cube (CU-44) into the third locator hole with the rear right corner resting on the edge of the burner allowing it to
lean slightly forward into the locator hole (Figure 12). Now, place the flat topped Cone (CO-63) into the next hole resting
on it’s side. The Cylinder (CY-63 ) will fit into the 2nd hole from the right at a slight angle resting against the Flame Rod
(Figures 11 and 12). Duplicate placement for opposite side.
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically
approved with this heater may result in property damage or personal injury.
FIGURE 11
(Face)
FIGURE 12
(Top View)
FIGURE 13
(Right Side)
Flame Rods
12
FIRESHAPES PLACEMENT FOR DF-AFG20
Place FireShapes into their respective locator holes on the ALTERNA in the order shown below beginning from left to
right. The four sided Pyramid (PY4-44) will fit into the first hole on the left side at a slight angle leaning forward and to the
right (Figures 14 and 16). Next, place the Cube (CU-44) into the third locator hole with the rear right corner resting on the
edge of the burner allowing it to lean slightly forward into the locator hole (Figure 15). The Fireball (FB-4) will fit into the
next hole with the tapered end facing down (Figure 14). Last, place the Cylinder (CY-63 ) into the 1st hole on the right at
a slight angle resting against the Flame Rod (Figures 15 and 16). Duplicate placement for opposite side.
PY4-44
FB-4
CU-44
CY-63
PY4-44
FB-4
CU-44
CY-63
PY4-44
FB-4
CU-44
CY-63
PY4-44
CY-63
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically
approved with this heater may result in property damage or personal injury.
FIGURE 14
(Face)
FIGURE 15
(Top View)
FIGURE 16
(Right Side)
Flame Rods
13
ST3
ST17
ST19
ST2
ST1
ST3
ST17
ST19
ST2
ST1
ST3
ST17
ST19
ST2
(Front View) (Front View) (Front View)
(Top View)
ST1
(Top View)
FIRESTONES PLACEMENT FOR DF-AFS30
When placing FireStones over each locator hole, consider the shape of each FireStone and its corresponding locator
hole. Place each FireStone on the 2nd row on top of those on the first row with back side of each resting against Flame
Rods (see Figure 20, following page)
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically
approved with this heater may result in property damage or personal injury.
Bottom Row
ST3
ST17
ST19
ST2
ST1
ST3
ST17
ST19
ST2
ST1
FIGURE 17
(Top View)
FIGURE 18
(Top View)
14
ST1
ST3
ST17
ST19
ST2
ST16
ST10
ST20
ST18
ST15
ST15
(Top View)
ST16
(Front View)
ST10
(Top View)
ST20
(Front View)
ST18
(Top View)
FIRESTONES PLACEMENT FOR DF-AFS30 (cont’d)
Top Row
The AFS30 should look like the illustration below when completed.
ST1
ST3
ST17
ST2
ST20
ST10
ST15
ST18
●
●
ST16
(ST19 under ST20)
ST1
ST3
ST17
ST2
ST20
ST10
ST15
ST18
●
ST16
(ST19 under ST20)
●
ST2
ST16
ST10
ST3
FIGURE 19
(Face)
FIGURE 20
(Top View)
FIGURE 21
(Right Side)
15
FIRESTONES PLACEMENT FOR DF-AFS24
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically
approved with this heater may result in property damage or personal injury.
ST3
ST17
ST2
(Front View) (Front View) (Front View)
ST1
(Top View)
Bottom Row
ST3
ST17
ST2
ST1
ST2
ST3
ST1
ST17
ST3
ST17
ST2
ST1
ST2
ST3
ST1
ST17
FIGURE 22
(Top View)
FIGURE 23
(Top View)
When placing FireStones over each locator hole, consider the shape of each FireStone and its corresponding locator
hole. Place each FireStone on the 2nd row on top of those on the first row with back side of each resting against Flame
Rods (see Figure 25, following page)
16
The AFS24 should look like the illustrations below when completed.
ST15
(Top View)
ST16
(Front View)
ST10
(Top View)
ST18
(Top View)
Top Row
ST3
ST10
ST17
ST1
ST2
ST15
ST18
ST16
ST10
ST3
ST2
ST16
ST1
ST2
ST15
ST18
ST16
ST17
ST10
ST3
●
●
ST3
ST10
ST18 ST15
ST16
ST2
ST1
ST17
●
FIRESTONES PLACEMENT FOR DF-AFS24 (cont’d)
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically
approved with this heater may result in property damage or personal injury.
FIGURE 24
(Face)
FIGURE 25
(Top View)
FIGURE 26
(Left Side)
17
FIRESTONES PLACEMENT FOR DF-AFS20
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically
approved with this heater may result in property damage or personal injury.
ST17
ST2
(Front View) (Front View)
ST1
(Top View)
Bottom Row
ST17
ST2
ST1
ST2
ST17
ST1
ST17
ST2
ST1
ST2
ST17
ST1
FIGURE 27
(Top View)
FIGURE 28
(Top View)
When placing FireStones over each locator hole, consider the shape of each FireStone and its corresponding locator
hole. Place each FireStone on the 2nd row on top of those on the first row with back side of each resting against Flame
Rods (see Figure 30, following page)
18
FIRESTONES PLACEMENT FOR DF-AFS20 (cont’d)
ST17
ST1
ST2
ST15
ST18
ST16
ST2
ST16
ST17
ST1
ST2
ST15
ST18
ST16
ST2
ST15
ST18
ST17
ST1
ST16
ST1
ST15
The AFS20 should look like the illustrations below when completed.
ST15
(Top View)
ST16
(Front View)
ST18
(Top View)
Top Row
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically
approved with this heater may result in property damage or personal injury.
FIGURE 29
(Face)
FIGURE 30
(Top View)
FIGURE 31
(Right Side)
19
FIREGLASS PLACEMENT FOR DF-AFM20, 24 and 30
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically
approved with this heater may result in property damage or personal injury.
FIREGLASS DISTRIBUTION;
DF-GM20
10 lbs.
12 lbs.
15 lbs.
DF-GM24 DF-GM30
FireGlass Placement:
Begin by slowly pouring glass onto the surface of the Alterna, being careful not to let any glass drop into the pilot/
thermocouple or burner areas (Figures 31 and 33). Glass in either of these areas may cause flame impingement or
block gas flow which can have hazardous results. Glass should only reach as far as edge of burner guard (Figs. 32
and 34).
FIGURE 31
Side View
FIGURE 32
Side View
FIGURE 33
(Top View)
FIGURE 34
(Top View)
Burner Guards
Pilot / Thermocouple Area
Pilot/Thermocouple
Area
Burner Guards
Burner
Burner
(Surface)
20
VENTED MODELS IMPORTANT!
CHIMNEY DAMPER MUST BE WIDE OPEN! THE FLUE MUST VENT ALL PRODUCTS OF COMBUSTION.
DAMPER AND GLASS DOORS MUST BE FULLY OPEN BEFORE LIGHTING OR BURNING FOR PROPER
VENTILATION AND TO PREVENT HEAT DAMAGE TO VALVE.
ALL APPLICATIONS - IMPORTANT INFORMATION
• This appliance is equipped with a Safety Pilot System designed to shut itself off if enough fresh air is not available.
Additional ventilation may be optained by opening a window or a door to another room.
• Matches, paper, garbage, or any other foreign material MUST NOT be thrown on top of burner medium or into
the flames.
• Avoid contact with the burner, burner medium, grate or any other part which may be hot.
• Always ensure that the fireplace screen is closed when the appliance is operating.
NOTE: Any beeping or unexpected shutdown may be the over-temperature safety feature in the receiver. If this
happens, move the receiver into a cooler area, and/or use the RH3 remote house (Figure B Above).
REMOTE RECEIVER PLACEMENT (“-SE AND “-RE” MODELS)
FIGURE 32
A) Remote Receiver
for “RE” and “SE”
Models
B)
The Remote Receiver (-RE and -SE models) can be adversely affected by heat and must be placed as far forward and
to the side of your ALTERNA™ as possible (Figure 31A). Our optional Ceramic Remote House accessory (Figure
31B, Item “RH3”), offers heat protection for the Remote Receiver while being pleasing to the eye (remove plastic heat
shield form receiver before placing inside remote house). When connecting receiver to Motor drive (“-RE” models) or
Solenoid (“SE models) be sure to match red and black connectors, red to red and black to black).
Remote Receiver
in Remote House
(RH3)
21
LIGHTING AND OPERATION (ALL MODELS)
STEP ONE: PILOT LIGHTING (ALL MODELS)
1. Slightly push in the “EASY” Safety Valve Knob, located behind the ALTERNA™ face plate on the right side (Figure
32A), and turn clockwise to “OFF”.
2. Before lighting, wait at least five minutes to allow gas which may have accumulated around burner to escape, then
slightly push in the “EASY” Safety Valve Knob and turn to “PILOT/OFF”.
3. Depress Valve Knob until air dissipates and gas flows to pilot (located at center of ATERNA™). Press the Piezo
Igniter Button (left side of ALTERNA™) (Figure 33) to light the pilot, and continue to hold Valve Knob in until pilot
remains lighted after knob is released. The pilot flame should be steady and soft blue surrounding 1/8 inch of the ther-
mocouple tip and extending approximately 1 inch beyond the pilot tube as shown in Figures 34 A and B below.
NOTE: If pilot flame adjustment is necessary, use a narrow long stem flathead screwdriver to turn Pilot Adjustment
Screw clockwise for less flame, counterclockwise for more (Figure 32B). If after pilot adjustment the burner begins to
shutdown, re-adjust for a longer pilot flame.
4. Slowly turn Valve Knob to “ON” to light burner. (If burner fails to light or if pilot goes out, repeat steps 1 through 4.
5. Adjust the burner flame height by turning the “EASY” Safety Valve Knob clockwise to lower and counter-clockwise to
raise up to full on (Figure 32).
6.For complete shutdown, push “EASY” Safety Valve in and turn to “OFF”.
FIGURE 35
VALVE PLUG (“ME” MANUAL “EASY”
CONTROL) SHOWN, ALSO LOCATION FOR;
• ON/OFF SOLENOID (“SE” REMOTE
READY MODELS) OR
• DC MOTOR DRIVE (“RE” VARIABLE
FLAME HEIGHT MODELS) BOTH SHOWN
ON FOLLOWING PAGE.
FIGURE 34
Piezo Igniter Button
FULL ON
NOTE: The “EASY” Safety Valve has complete control of gas to the pilot and burner. It cannot be turned to “OFF”
without first depressing knob to the “PILOT” position and then rotating clockwise to “OFF”. During the heating season
leave valve knob in “PILOT” position for convenience. Otherwise, turn to “OFF” position for any prolonged non-use.
Periodically check the pilot and burner flame for proper appearance (see page 23 “Customer Responsibilities and
Maintenance”).
OFF / LOWER
B) Pilot Adjustment
Screw
A) “EASY” Safety Valve
Knob
C) Knob Position Indicator
Pilot Location
●
FIGURE 33
IMPORTANT! KEEP BURNER AND CONTROL COMPARTMENT CLEAN IMPORTANT!
Pilot Assembly
Air Intake Port
Piezo Sparker
Thermocouple
Tip
A) Pilot Tube
Blue dot indicating
Natural Gas or
Red dot indicating
Propane
(Right Side)
(Left Side)
22
FIGURE 38
Transmitter
“RE Models
1. Turn Valve Knob to “ON” position (Figure 35A) then slide switch on the Receiver (Figure 36) to “REMOTE” position.
2. Depress the “ON/HI” button on the TRANSMITTER (Figure 37) until a click is heard. The burner will then light to “Full
on”.
NOTE: Reducing the burner flame can be achieved by pressing the “LO” button one beep at a time to the desired flame
height. Pressing the “ON/HI” button one beep at a time will raise the burner flame). To verify the burner is com-
pletely off, press the “OFF” button once.
PILOT FLAME ADJUSTMENT: If adjustment is necessary, use a narrow long stem screw driver to turn pilot adjustment
screw. To adjust turn clockwise for less pilot flame, counterclockwise for more pilot flame.
IMPORTANT SERVICE TIP! Obstructed Pilot Air Intake Ports result in an improper gas/air mixture and a weak pilot
flame. Weak pilot flame is the NUMBER 1 SERVICE ISSUE REGARDING NUISANCE SHUT-OFF. Using canned
compressed air, a pipe cleaner or an artist's brush, clean out the opposing air intake ports located at the base of the pilot
(where the gas supply line attaches to the pilot) (See page 13, Figures 23A and B).
STEP TWO: PILOT ADJUSTMENT (ALL MODELS)
STEP THREE: BURNER OPERATION (“RE” VARIABLE FLAME HEIGHT MODELS AND“SE” REMOTE READY)
FIGURE 39
FIGURE 37
Slide Switch in “REMOTE” Position
Wireless On/Off
Remote with
Thermostat
(THR-2R)
Wireless Wall
Thermostat
(TS-2R)
Accessory Controls
Wireless Wall Timer
(30/60/120 Minutes)
(WT-2R)
Wireless On/Off
Remote
(SR-2R)
Wireless Wall
Switch
(WS-2R)
FIGURE 36
NOTE: The “EASY” Safety Valve has complete control of gas to the pilot and burner. It cannot be turned to “OFF”
without first depressing knob to the “PILOT” position and then rotating clockwise to “OFF”.
B) Pilot Adjustment
Screw
A) “EASY” Safety Valve
Knob
C) Knob Position Indicator
B) Pilot Adjustment
Screw
A) “EASY” Safety Valve
Knob
C) Knob Position Indicator
DC Variable Motor drive
“SE” Models
1. Turn Valve Knob to “ON” position (Figure 38A below right) then slide switch on the Receiver (Figure 36 above) to
“REMOTE” position.
2. Consult Operating Instructions for Accessory Control (below), then adjust the burner flame height by turning the Valve
Knob (Figure 38A) clockwise to lower and counter-clockwise to raise up to full on.
NOTE: During the heating season leave Valve Knob in “PILOT” position for convenience. Otherwise, turn to “OFF”
position for any prolonged non-use.
23
NORMAL OPERATING CHARACTERISTICS
Each and every ALTERNA™ that leaves the factory is quality checked to ensure compliance with our certification. This
check includes an operational test to ensure both satisfactory combustion and proper operation.
Each installation site for any vent free heater presents its own unique combustion environment. Specific factors such
as weather tightness of the home, size of the room in which the heater is installed, central heating, ceiling fans, drafts,
altitude, the size of the firebox, paint or soot inside the firebox, etc., all have an influence on the proper operation of
any vent free gas heater.
A normally operating ALTERNA™ Gas Fire Set possess the following characteristics:
• Clean burning combustion, which, after normal break in, will produce no soot or smoke.
• A full bodied, lively flame. The flame will be blue at the base and a combination of blue and yellow at the body and
tips.
• After initial break-in produce no odor other than the normal odors associated with the combustion of Natural or Pro-
pane gas and/or the environment in which the heater is operated.
• Will produce water vapor (increase indoor humidity) which may be beneficial during the dry heating season.
CUSTOMER RESPONSIBILITIES AND PERIODIC MAINTENANCE
• Keep the area around the ALTERNA™ free and clear from debris. From time to time, visually check pilot and burner
flames for proper appearance (see section above for burner; see Page 20 Fig. 34 for Pilot).
• Periodically examine and clean the venting system. Once every year, a qualified agency or certified chimney sweep
should examine and clean the venting system of the solid fuel burning fireplace in which the ALTERNA™ installed (if
applicable).
• The air shutter and burner must be free of lint and dirt for optimum performance. Air shutters which have been closed
or are obstructed with debris will not allow sufficient combustion air into the burner. Air shutters and burner ports
(where flame comes out of the burner) should be periodically cleaned of debris. Use compressed air and/or a soft
bristle brush to clean burner ports and air shutter area.. Air shutters should not be altered from factory settings.
WARNING: Failure to keep the burner primary air opening clean may result in sooting or property damage.
• Keep air intake holes of ODS Pilot (see Page 20 Figure 34) clear of lint. Over time lint will accumulate in these holes,
and will eventually result in nuisance pilot outage or difficulty in lighting pilot. Clean these holes annually with
compressed air or a pipe cleaner. NOTE: Lint and dust in the Air Intake Holes is the #1 cause of nuisance pilot
outage.
• Do not operate in a dirty firebox or in a previously used firebox which has not had all soot completely removed or
chimney flue cleaned. Previously used fireboxes must have flue and stack professionally cleaned by a chimney
sweep. Additionally, firebox walls and damper must also be thoroughly cleaned of all burn residue and soot using a
damp cloth, sponge or brush.
• Do not operate this set with any burner objects other than the RASMUSSEN FireBalls, FireShapes or FireStones
specifically designed and approved for use with this Burner System.
• Do not use with blower inserts or heat exchangers.
• If used, glass doors must be wide open when burner is on.
• Do not remove Rating Plate/Warning Tags. These tags serve you and any future user as an integral safety and
identification component of the ALTERNA™ gas log heater. Removing these tags voids the warranty.
• WARNING: Do not allow fans to blow directly into fireplace. Avoid any drafts that alter burner flame patterns.
Do not place blower inside area of firebox. Ceiling fans may create drafts that alter burner flame patterns. Sooting and
improper burning may occur. Sooting can settle on surfaces outside the fireplace.
• During periods of heavy use, inspect frequently for evidence of sooting. If sooting is present, discontinue use until
source of sooting is determined and corrected.
• Maintain positioning of FireBalls, FireShapes or FireStones (Pages 9 thru 18) at all times.
• Occasionally, you may use a soft bristle brush or damp cloth to clean objects.
Blue
Blue and Yellow
24
TROUBLESHOOTING
Safety Pilot Lighting Issues
● Check for loose Thermocouple terminal nut connection.
● Check that pilot flame strikes thermocouple—Adjust as needed.
● Check that Valve Knob is fully depressed during pilot lighting operation and held depressed for 30 to 60
seconds with pilot flame lighted.
Nuisance Shutdown of Burner or Pilot/
Pilot Difficult to Light or Unable to Remain Lighted After Months or Years of Use
Most likely cause: Air intake holes in ODS Pilot have clogged with lint or dust (see Page 20 Figure 34) . During normal
operation, air is drawn into these holes to mix with the gas to create a proper pilot flame. Over time, dust and lint in the air
accumulates in these holes, and eventually builds up to disrupt proper operation. Note: this is common with all vented
free heaters by all manufacturers.
Fix: Clean the ODS Air Intake Holes with compressed air (like that used to clean keyboards) or a pipe cleaner. Perform
this cleaning annually or as required to prevent nuisance shutdown.
Burner is Excessively Noisy
Please Note: The movement, mixing of air and gas, and combustion will create a low, throaty sound, which is normal..
Excessive gas pressure: Make sure the gas pressure coming into the fireplace does not exceed the maximum pressure
allowed with this gas set (refer to the table on pages 5 and 6).
Passage of air/gas across irregular surfaces: There may be burrs, paint or other blockages on the burner bar ports.
Check these ports and remove any blockage.
Gas Connector: Relieve any tight bends or kinks in the Flex Connector. Switch to a smooth aluminum connector, which
can be purchased at hardware or home improvement stores.
Burner Flame is Too High (8-12” Above Top Logs) or Too Low (Below Top Logs)
Incorrect gas supply, pressure, or burner orifice used: 1) Ensure gas type of set is proper for gas type being used.
Make sure the gas pressure coming into the fireplace falls between the minimum and maximum pressures allowed with
this gas set (refer to the tables pages 5 and 6).
Blocked ports (low flame only): Free the main burner orifice and burner bar ports of any burrs, paint or other blockage.
No Spark at Pilot when Depressing Piezo Igniter
Most likely cause: Wire connecting push button with pilot has become disconnected
Fix: Reconnect wire.
Receiver Beeps (SE and RE Models)
Most likely cause: Receiver has become too hot, triggering over-temperature safety feature.
Fix: Move receiver into a cooler area of firebox, onto the hearth, and/or place in accessory RH3 Remote House.
Odor and/or Smoke After Break-in Period (other than Natural Odor of Gas Combustion)
Most likely causes: Lack or fresh air and/or impurities in the room air. Since the appliance is drawing its combustion air
from the living area, any odors or impurities present in the room will be recycled through the flame and recirculated back
into the room. Such impurities include: pet hair, fresh paint or varnish, paint remover, cigarette smoke, potpourri and in-
cense, cements and glues, new carpet or textiles, dust build-up, and residue from previous wood burning left in the firebox.
and flue, among other things.
Fix: Add fresh air. Remove sources of impurities.
————————————————————————————————————————————————————————————————————————————————————————————————————————————-
HOW TO ORDER PARTS
Parts can be ordered through the supplier from whom you purchased your ALTERNA™ Log Set or from Rasmussen.
When ordering parts, please specify;
1. Model number and Serial number of the Burner (available on the Rating Plate).
2. Model number of the objects set.
3. Type of Gas (natural or propane) and control type (ME, RE or SE)
NOTE—The installation of appliances in a manufactured home (U.S. only) or mobile home installation must
conform with the Standard CAN/CSA Z240 MH, Mobile Housing, in Canada, or with the Manufactured Home
Construction and Safety Standard, Title 24 CFR, Part 3280, in the United States, or when such a standard is not
applicable, ANSI/NCSBCS A225.1/NFPA 501A, Manufactured Home Installations Standard.
25
LIMITED WARRANTY:
RASMUSSEN IRON WORKS INC, 12028 E. Philadelphia Street,
Whittier California, U.S.A., warrants this Gas Fire Set and accessories
against defects in materials and workmanship, and suitable for a par-
ticular purpose, for a period of:
(1) OBJECT CASTING - All logs are guaranteed against burnout in
the original installation for 2 years from the date of initial purchase.
(2) BURNERS, SHEET METAL, SAFETY CONTROLS AND ALL
OTHER COMPONENTS - 2 Years from date of initial purchase.
When used in an outdoors or commercial installation, the warranty
period shall be six (6) months. Warranty does not extend to corrosion
of parts used in outdoor environment.
THIS WARRANTY IS FOR THE BENEFIT OF THE ORIGINAL
PURCHASER.
WARRANTY ADJUSTMENT:
(1) RASMUSSEN agrees to repair or furnish a replacement for, but
not remove or install any product or component which proves
defective within the above warranty and appropriate time periods
stated.
(2) BUYER notify RASMUSSEN of any defect within this warranty
no later than thirty (30) days after a defect is discovered.
(3) No product will be accepted for return or replacement without
written authorization of RASMUSSEN. Before returning
merchandise, write to RASMUSSEN Giving us full details of the
complaint and a copy of the sales receipt or other evidence of
the purchase date. Merchandise returned without proof of
purchase date will be serviced out-of-warranty at our prevailing
service and parts rates. If merchandise was damaged in transit,
the file claim must be addressed as follows:
Shipping charges must be pre-paid by the buyer.
REPAIR OR REPLACMENT UNDER THIS WARRANTY
WILL BE SHIPPED FREIGHT COLLECT.
EXCLUSIONS FROM WARRANTY:
(1) The foregoing warranty is limited solely as set forth herein and
applies only for the designated above.
(2) RASMUSSEN shall not be liable for any loss, damage incidental
or consequential damages of any kind, whether based upon
warranty, contract, or negligence, arising in connection with the
sale, use or repair of the product. Some states do not allow the
exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
(3) The maximum liability of RASMUSSEN in connection with this
limited warranty shall not in any case exceed the contract price
paid for the product claimed to be defective or unsuitable.
(4) This warranty does not extend to any product manufactured by
RASMUSSEN which has been subjected to misuse, neglect,
accident improper installation, or use in violation of instructions
furnished by RASMUSSEN. Do not remove Rating Plate/Warning
Tags. These tags serve you and any future user as an integral
Safety and identification component of the CHILLBUSTER gas log
heater.
Removing these tags voids the warranty.
(5) This warranty does not extend to or apply to any unit which has
been repaired or altered in any place other that RASMUSSEN
IRON WORKS INC. factory, or by persons not expressly
approved by RASMUSSEN.
(6) Components manufactured by any supplier other than
RASMUSSEN shall bear only that warranty made by the
manufacturer of that product.
(7) Freight damage, cracking from thermal shock, and color changes
occur from causes beyond manufacturer’s control and are not
covered by any warranty.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO
STATE.
RASMUSSEN IRON WORKS, INC. shall be held harmless from
any and all claims by the buyer as a result of injury or damage to
an ultimate user or other person caused by the product sold
herein by the seller to the buyer, whether the injury or damage
results from the assembly, product installation, operation, ship-
ment, storage or manufacture of this product. RASMUSSEN IRON
WORKS, INC makes no warranties, expressed or implied, other
than those expressly stated herein.
RASMUSSEN IRON WORKS INC
12028 E. PHILADELPHIA STREET
WHITTIER, CALIFORNIA 90601
CONSUMER RECORD CARD
FOR CUSTOMER RECORDS ONLY.
DO NOT SEND THIS CARD TO MANUFACTURER
LOG MODEL:
SAFETY CONTROL:
DATE OF PURCHASE:
DEALER:
INSTALLER:
TWO YEAR CONSUMER PRODUCT WARRANTY
The following warranty has been drafted to comply with the MAGNUSON-MOSS WARRANTY ACT applicable
to products manufactured after July 4, 1975, It replaces and supersedes any warranty in this package or in any printed literature.
