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Frequently Asked Questions
168
Problem Possible cause and solution
You cannot open the
door with the Doorsen-
sor button.
You have selected the Display| QuickTouch| Off set-
ting. The Doorsensor button does not respond when
the steam oven is turned off.
As soon as the steam oven is turned on, the sen-
sor buttons will respond. If you want the sensor
buttons to always respond even when the steam
oven is turned off, select the Display| QuickTouch|
Onsetting.
There may be a technical fault.
If you need to open the door, e.g., because there
is still food in the oven, you will need to open the
door manually (see end of this section).
If the problem occurs again, contact Miele Cus-
tomer Service.
A humming sound can
be heard during opera-
tion and after turning off
the steam oven.
This noise does not indicate incorrect operation or
an appliance fault. The noise is made by water be-
ing pumped through the system.
After moving house, the
steam oven no longer
switches from the heat-
ing-up phase to the
cooking phase.
The boiling temperature of the water has changed as
the altitude of the new location for the appliance dif-
fers from the old one by at least 984ft (300m).
To adjust the boiling temperature, you need to
descale the appliance (see “Maintenance” under
“Cleaning and care for the steam oven”).
During operation, an
unusually large amount
of steam escapes or
steam escapes from
parts of the steam oven
where it does not usu-
ally.
The door is not properly closed.
Close the door.
The door seal is not correctly fitted.
If necessary, press it in all the way round the door
to make sure it is fitted evenly.
The door seal is damaged, e.g. cracked.
Replace the door seal.
This can be ordered from Miele Service (see the
end of this booklet for contact details).
The oven lighting does
not come on.
The bulb needs to be replaced.
Contact Miele Service to have the bulb replaced.
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