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Troubleshooting
15
TROUBLESHOOTING PROCEDURES FOR TWISTER AND TORNADO 1
Issue Cause What to do
After installation,
the unit doesn’t
work.
1. The power source is not turned ON. 1. Make sure the circuit breaker and the unit’s
power is ON.
2. The power line and the cable locking connector
is not connecting properly.
2. Check the power connection with the unit is
connected properly.
Light works,
but motor is not
turning.
1. The motor plug is disconnected. 1. Connect the motor plug.
2. The motor is defective, possible seized. 2. Change the motor.
3. The thermally protected system detects if the
motor is too hot to operate and shuts the motor
down.
3. The motor will function properly after the
thermally protected system cool down.
4. Damaged capacitor. 4. Change the capacitor.
The unit is
vibrating.
1. The blower is not secure in place. 1. Tighten the blower in place.
2. Damaged blower wheel. 2. Change the blower.
3. The hood is not secured in place. 3. Check the installation of the hood.
The motor is
working, but the
lights are not.
1. Defective light bulb. 1. Change the light bulb.
2. The light bulb is loose. 2. Tighten the light bulb.
The hood is
not venting out
properly.
1. The hood might be hanging to high from the
cook top.
1. Adjust the distance between the cook top and
the bottom of the hood within 24” to 36” range.
2. The wind from the opened windows or opened
doors in the surrounding area are affecting the
ventilation of the hood.
2. Close all the windows and doors to eliminate
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3. Blocking in the duct opening or duct work. 3. Remove all the blocking from the duct work or
duct opening.
4. The direction of duct opening is against the wind. 4. Adjust the duct opening direction.
5. Using the wrong size of ducting. 5. Change the ducting to at least 6” or higher.
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vibrating.
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2. Spring clip is broken. 2. Change the spring clip.
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