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19
ninjakitchen.co.uk
18
ninjakitchen.co.uk
The unit should be cleaned thoroughly
after every use. Always let the appliance
cool before cleaning.
• Unplug the unit from the wall socket
before cleaning. Keep the lid open after
removing your food to allow the unit to
cool more quickly.
• The grill plate, flat plate, crisper basket
and splatter guard are dishwasher safe.
The probe and probe holder are NOT
dishwasher safe.
• For the best dishwasher cleaning
results, we recommend rinsing the grill
plate, flat plate, crisper basket and
splatter guard with warm water before
placing them in the dishwasher.
• If hand-washing, air-dry or towel-dry all
parts after hand-washing.
• The inner lid should be wiped down
with a damp towel or cloth after each
use to deodorise the unit and remove
any grease.
• If food residue or grease are stuck on the
grill plate, splatter guard, or any other
removable part, soak in warm soapy
water before cleaning.
• Clean the splatter guard after every use.
Soaking the splatter guard overnight will
help soften the baked-on grease. After
soaking, use a cleaning brush to remove
the grease from the stainless steel frame
and front tabs.
• Deep clean the splatter guard by
putting it in a pan of water and boiling
it for 10 minutes. Then, rinse with room
temperature water and allow to dry
completely.
• Gently wipe down the inside of the lid
with a damp cloth.
• When stacking your coated accessories
to store, place a cloth or paper towel
between each piece to protect the
coated surfaces.
NOTE: NEVER use abrasive tools or
cleaners. NEVER immerse the main unit
in water or any other liquid.
NOTE: The Digital Cooking Probe and
holder are handwash only. DO NOT
immerse any part of the probe in water
or any other liquid. We recommend
cleaning with a damp cloth only.
CLEANING & MAINTENANCE TROUBLESHOOTING
• “ADD FOOD” appears on the control panel display.
The unit has completed preheating and it is now time to add your ingredients.
• “Shut Lid” appears on the control panel display.
The lid is open and needs to be closed for the selected function to start.
• “Plug In” appears on the control panel display.
The probe is not plugged into the socket on the right side of the control panel. Plug the
probe in before proceeding. Press the probe in until you hear a click.
• “PRBE ERR” appears on the control panel display.
This means the unit timed out before food reached the set internal temperature.
As a protection for the unit, it can run for only certain lengths of time at specific
temperatures.
• “Add Plate” appears on the control panel display.
The grill plate must be installed in the base unit before cooking. Add the grill plate.
• “E” appears on the control panel display.
The unit is not functioning properly. Please contact Customer Service at 0800 862 0453
So we may better assist you, please register your product online at ninjakitchen.co.uk
and have the product on hand when you call.
• Why is my food overcooked or undercooked even though I used the probe?
It is important to insert the probe lengthwise into the thickest part of the ingredient
to get the most accurate reading. Make sure to allow food to rest for 3-5 minutes to
complete cooking. For more information, refer to the Using the Digital Cooking Probe
section.
• Why is there no noise during Flat Plate preheat even though the preheat progress
bars are showing?
As long as the progress bar shows, your unit is preheating. Flat Plate will preheat the
bottom plate and switch on the fan several minutes into the preheat cycle.
• Can I cancel or override preheating?
Preheating is highly recommended for best results, but you can skip it by selecting the
PREHEAT button after you press the dial. Display will show ADD FOOD, lift and close lid
to begin cooking.
• Should I add my ingredients before or after preheating?
For best results, let the unit preheat before adding ingredients.
• Why is my unit emitting smoke?
When using the Grill and Flat Plate functions, always select the recommended
temperature setting. Recommended settings can be found in the Recipe Guide.
Make sure the splatter guard is installed.
• How do I pause the unit so I can check my food?
By opening the lid during a cooking function besides Grill and Flat Plate, the unit will
automatically pause.
• Will the probe grip melt if it touches the hot grill plate?
No, the grip is made of a high-temperature silicone that can handle the unit’s high
temperatures.
• Why does the unit have a 1-9 scale for the Beef Preset?
Perception of how well something is cooked diers. The 1-9 scale provides a wide range
of options for each level of cook so you can customise to your liking.
• Can I use the Flat Top function and flat top accessory after having cooked on the
grill plate?
Yes, but we highly recommend cleaning the grill plate first so there is no debris to
interfere with the flat top-to-grill plate contact.
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