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Cleaning
Goldair – New Zealand
Monday – Friday 8am-5pm
Phone +64 (0)9 917 4000
Phone 0800 232 633
Goldair – Australia
Monday – Friday 8am-5pm
Phone +61 (0)3 9365 5100
Phone 1300 465 324
SUPPORT AND TECHNICAL ADVICE
PROOF OF PURCHASE
To receive warranty retain receipt as proof of purchase. (Refer to back of booklet).
The exterior may be cleaned with a soft, dry cloth. If the device is extremely dirty wipe the
device with a slightly damp (not wet) cloth. Never spray the device with water.
DO NOT immerse the unit in water and never allow water to enter the motor housing.
DO NOT use harsh chemicals to clean the unit.
Do not attempt to dismantle the Air Conditioner. There are no user serviceable parts. For service
or repair, contact an authorised electrical service technician.
STORAGE
To store the unit, remove the plug from the socket. Remove the rubber plug from the drainage
hole at the bottom of unit, and connect a drain hose to the lower fixing clip. All the water in the
water tank will drain out. Allow the Container and the Air Conditioner to dry completely. Clean
the air filter. Refit the rubber plug. Store the device in a dust-free location, preferably covered
with a sheet of plastic.
The
air conditioner does not run
Is the air conditioner plugged in?
Is there a power failure?
Is the comp / ‘full water’ indicator flashing?
Is the room temperature below the set
temperature?
The
machine seems to do little
Is there direct sunshine? (Please put down the
curtain.)
Are too many windows or doors open?
Are there too many people in the room?
Is there something in the room producing lots of
heat?
The
machine seems to do nothing.
Is the filter dusty, contaminated?
Is the air intake or output blocked up?
Is the room temperature below your selected
temperature?
Too
noisy
Is the machine positioned unevenly so as to
create vibration ?
Is the floor underneath the machine uneven?
The
compressor doesn’t run.
It is possible the overheat protection of the
compressor is on. Just wait for the temperature
to drop.
Troubleshooting
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