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Problem Possible cause Remedy
You do not set the heat set‐
ting for 60 seconds.
Activate the hob again and set
the heat setting in less than 60
seconds.
You touched 2 or more sen‐
sor fields at the same time.
Touch only one sensor field.
Pause operates. Refer to "Daily use".
There is water or fat stains
on the control panel.
Clean the control panel.
You can hear a constant
beep noise.
The electrical connection is
incorrect.
Disconnect the hob from the
electrical supply. Ask a quali‐
fied electrician to check the in‐
stallation.
You cannot select the
maximum heat setting for
one of the cooking zones.
The other zones consume
the maximum available pow‐
er.
Your hob works properly.
Reduce the heat setting of the
other cooking zones connec‐
ted to the same phase. Refer
to "Power management".
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactiva‐
ted.
You put something on one or
more sensor fields.
Remove the object from the
sensor fields.
The hob deactivates. You put something on the
sensor field .
Remove the object from the
sensor field.
Residual heat indicator
does not come on.
The zone is not hot because
it operated only for a short
time or the sensor is dam‐
aged.
If the zone operated sufficient‐
ly long to be hot, speak to an
Authorised Service Centre.
The control panel be‐
comes hot to the touch.
The cookware is too large or
you put it too close to the
control panel.
Put large cookware on the rear
zones, if possible.
There is no sound when
you touch the panel sen‐
sor fields.
The sounds are deactivated. Activate the sounds. Refer to
"Daily use".
The indicator above the
symbol comes on.
Child Safety Device or Lock
operates.
Refer to "Daily use".
The control bar blinks. There is no cookware on the
zone or the zone is not fully
covered.
Put cookware on the zone so
that it fully covers the cooking
zone.
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