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Customer service en
29
4Customer service
Cu s t o mer ser vi ce
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
When calling us, please quote the full product number
(E no.) and the production number (FD no.) so that we
can provide you with the correct advice. The rating plate
bearing these numbers can be found when you open
the appliance door.
On some appliances with a steam-assisted cooking
function, you will find the rating plate behind the control
panel.
To save time, you can make a note of the numbers for
your appliance and the telephone number of the after-
sales service in the space below in case you need
them.
Please note that a visit from an after-sales service
engineer is not free of charge in the event that the
appliance has been misused, even during the warranty
period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
nBaking and roasting
assistant
Ba k i n g and roasti ng assi s t ant
The baking and roasting assistant helps you to prepare
meals with ease. The appliance applies the most
suitable settings.
To achieve good results, the cooking compartment
must not be too hot for the type of food you have
selected. If it is, a message will appear on the display.
Allow the cooking compartment to cool down and start
again.
Information on the settings
■ The cooking result depends on the quality of the
food and the type of cookware. For an optimal
cooking result, use food that is in good condition
and chilled meat only.
■ The baking and roasting assistant helps you to
prepare classic cakes, bread and roasts. The
appliance selects the optimal type of heating for you.
It suggests a suitable temperature and cooking time,
which you can change if you wish.
■ Information is provided, e.g. on cookware, shelf
position or the addition of liquid when cooking meat.
Some food requires turning or stirring, etc. during
cooking. This is shown in the display shortly after
operation starts. An audible signal will remind you at
the right time.
■ Information on the right kind of cookware to use and
tips and tricks for preparation can be found at the
end of the instruction manual.
Selecting a meal
The following table shows the corresponding setting
values for the listed meals.
E no.
FD no.
After-sales service O
GB 0344 892 8989
Calls charged at local or mobile rate.
IE 01450 2655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
=1U)'(1U
7\SH
Dishes
Sponge springform tin/loaf tin
Sponge (6 eggs)
Swiss roll
Yeast dough cake on baking sheet with dry topping
Plaited ring/loaf
Small baked puff-pastry items
Muffins, on one level
White bread in a loaf tin
Part-baked bread rolls/baguettes
Frozen pizza with thin base, 1 piece
Chips, frozen, on one level
Potato gratin, made from raw potatoes
Baked potatoes
Lasagne, fresh
Joint of pork, marbled, without rind
Meat loaf (1 kg)
Sirloin, medium (1.5 kg)
Beef pot roast
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