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17
EN
www.napoleongrills.com
N415-0537 Nov 23.18
Troubleshoong
Problem Possible Causes Soluon
when valve turned to
high.
procedure.
For natural gas - undersized supply line.
when the tank valve is turned on. Turn tank
code.
for 10 to 15 minutes.
uneven heat.
Sear plates installed incorrectly.
Excessive grease and ash build on sear
plates and in drip pan.
Ensure sear plates are installed with the holes
for 10 to 15 minutes.
Clean sear plates and drip pan regularly. Do not
line pan with aluminum foil. Refer to cleaning
Burners burn with
accompanied by the
smell of gas.
Thoroughly clean burner by removing. See
burner, accompanied
by the smell of gas, and
Main burner will not
light with the igniter,
but will light with a
match.
Normal occurrence on hot days.
the performance or safety of the gas grill.
Burners will not cross
light each other.
Dirty or corroded cross light brackets.
peeling inside lid or
hood.
Grease build-up on inside surfaces.
hood is porcelain, and will not peel. The
peeling is caused by hardened grease, which
Regular cleaning will prevent this. See cleaning
Burner output on
Lack of gas.
Supply hose is pinched.
tube.
Check gas level in propane cylinder.
Clean out venturi tube.
when the tank valve is turned on. Turn tank
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