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BEFORtECALLINGFORSERVICE
To save you time and money, before making a service call, check the list
below for any problem you may feel you have with the performance of your
cooktop, If the problem is something you cannot fix, use the Consumer Service
Numbers located at the back of this guide When making any calls, have the
Model No., Serial Noo, Repair Parts List, Use and Care Guide and the Date
of Purchase available.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cooktop knobs Knob isn't pushed down Push knobs down to turn
will not turn.
Cooktop burners
will not light.
a. Gas supply a.
b. Power supply b.
c. Spark ignition c.
d, Power supply d.
e. Cleaning e.
fo Burner assembly f.
g. Knob not re-installed gm
Gas supply not
connected or not
turned on
Cooktop not properly
grounded or polarized
See installation
instructions
No electricity to unit;
check for tripped fuse or
circuit breaker
Soii clogging holes in
burner head Clean holes
Cooktop burner top not
replaced correctly See
removable parts section
Push knob down on the
stem Match the flat part
of the stem with flat side
of the knob
12
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