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Troubleshooting
Introduction
NOTICE: Before doing maintenance work or trying to fix
a problem, rotate the program selector to Off.
The program will not continue running when the power
supply has been restored. Desired program must be
selected again and start button pressed.
_. WARNING
RISK OF INJURY TO SKIN
The door, the drum and the laundry may be hot.
_. WARNING
RISK OF ELECTRIC SHOCK! EXPLOSION HAZARD
Repairs or replacement of parts should be carried
out by authorized technicians only.
Determing the Problem
Before calling customer service, check whether you can
rectify the fault yourself by means of the following table.
If a fault cannot be rectified or a repair is required:
1. Set program selector to Off.
2. Disconnect the dryer from the power outlet.
3. Call customer service.
---> Customer service; Page 4
General Troubleshooting
Often when you encounter a problem it will be something
minor. Before you call customer service, consider the
suggestions and instructions below:
NOTICE: The troubleshooting items listed below can
help you resolve minor issues with your dryer quickly and
without the necessity of waiting for a service call.
Service calls for issues that could have been resolved
by using this table may not be covered under the
Warranty. Please rule out any of these issues before
calling customer service.
Problem Possible cause(s) Solution(s)
Dryer does not start. Power cord end not inserted at all Insert power cord end correctly.
Start/Pause indicator or not inserted correctly.
light does not illumi- A fuse is blown or breaker is Replace fuse or reset breaker.
nate. tripped.
Start/Pause button not touched. Touch Start/Pause button.
Door not closed properly. Check if laundry is caught in the door. Close the door
until a click is heard.
Program not selected. Rotate the program selector to desired program.
---> Program selection table; Page 24
The display panel and Energy-saving mode is activated. Touch any button to activate the display.
indicator lights go out, ---> Environmentally friendly use of your dryer; Page 7
Start/Pause indicator
light flashes.
The display panel Sleep mode after setting the Finish Touch any button to activate the display.
switches off. in option is activated.
_) indicator light up. Lint filter dirty. Clean lint filter.
DR indicator light up.
Water has not drained
completely.
Heat exchanger dirty.
Drain hose is blocked.
---> Cleaning the tint filter; Page 26
Touch the Start/Pause button to reset the displayed
indication and then touch Start/Pause button again to
reset the appliance if necessary.
Clean heat exchanger.
---> Cleaning the heat exchanger; Page 27
Touch the Start/Pause button to reset the displayed
indication and then touch Start/Pause button again to
reset the appliance if necessary.
Check drain hose.
---> Maintenance of drain hose; Page 28
Check drain hose connection conditions.
29
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