Loading ...
Loading ...
Loading ...
12 49-6000223 Rev. 0
Troubleshooting
Problem Possible Cause Solution
Water does not dispense System has malfunctioned. Remove water bottle and unplug the dispenser.
Contact dealer.
Water is not cold Cooling system switch is OFF. Turn cooling switch ON.
Too much cold water consumed in a short period
of time.
Wait 15 minutes for the water to cool. If the unit
has just been turned on, the wait time for cold
water may be up to 1 hour.
Water in the water bottle is hot.
(Bottle is exposed to direct sunlight.)
Place the dispenser in a cool location out of
direct sunlight.
The ventilation around the dispenser is insufficient. Provide at least 6 in (15 cm) of clearance on all
sides of the dispenser.
System has malfunctioned. Remove water bottle and unplug the dispenser.
Contact dealer.
Water is not hot Hot water switch is OFF. Turn hot water switch ON.
Too much hot water has been consumed in short
period of time.
Wait 15 minutes for the water to heat.
System has malfunctioned. Remove water bottle and unplug the dispenser.
Contact dealer.
Dispenser is noisy during
operation
Dispenser is not level. Place the dispenser on a level, flat surface.
Dispenser is touching other objects. Move the dispenser away from other objects.
Water leaks from the water
dispense point
The buttons are stuck down. Check for foreign objects in the button area.
The water dispense point has been damaged.
Contact GE Appliances at
1.800.
GE.CARES (1-800-432-2737)
Water is dripping out of the
dispenser and onto the floor
Water bottle has a small crack. Replace water bottle.(See Installation
Instructions)
The hot or cold tank drain cap is not fastened
properly.
Tighten the drain caps.
If the seal inside the drain cap is torn or
damaged then replace with a new one.
The hot or cold water tank is leaking. Unplug the dispenser, remove the water bottle,
and contact the dealer.
The water being dispensed has a
strange taste
New water dispenser. This is not uncommon with new water
dispensers. The taste usually goes away after
the first bottle has been used.
Dispenser requires cleaning. Clean the waterways.
(See Cleaning The Waterways)
Save time and money! Review the charts on the following pages first and you may not need to call for service.
TROUBLESHOOTING
Loading ...
Loading ...